[CCWG-ACCT] About the CEO initiative regarding the complaint office

[Tijani BEN JEMAA]

What I said in the CCWG face to face meeting regarding the CEO intention of creating a Complaint Office:
A good initiative
Shouldn’t be part of the Legal department
Shouldn’t be a decision making decision
Should be more an interaction office than a complaint one
Should be a communication channel for the CEO to understand better and on time the concerns of the community regarding the staff performance

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Tijani BEN JEMAA
Executive Director
Mediterranean Federation of Internet Associations (FMAI)
Phone: +216 98 330 114
            +216 52 385 114
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