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    Dear Erika,<br>
    <br>
    This kind of insights would be very valuable indeed ! Can I suggest
    you liaise with Becky as WP2 rapporteur ? Enhancing the review /
    redress processes is very high on Becky's group agenda right now so
    she can certainly use your help and insights. <br>
    <br>
    Best<br>
    Mathieu<br>
    <br>
    <div class="moz-cite-prefix">Le 04/03/2015 10:54, Erika Mann a
      écrit :<br>
    </div>
    <blockquote
cite="mid:CADLdTjJOjCR1k0TcoKpwpiNh3bP5-dF0_ZxRfGUc2TbwiPW1YA@mail.gmail.com"
      type="cite">
      <div dir="ltr">Avri, Colleagues - Happy to develop a first draft
        proposal for input/ review based on WTO processes, taken into
        consideration the ICANN specific obligations and values. 
        <div><br>
        </div>
        <div>Can do a first draft next week.</div>
        <div><br>
        </div>
        <div>Erika</div>
      </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Wed, Mar 4, 2015 at 9:44 AM, Avri
          Doria <span dir="ltr">&lt;<a moz-do-not-send="true"
              href="mailto:avri@acm.org" target="_blank">avri@acm.org</a>&gt;</span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div bgcolor="#FFFFFF" text="#330033"> Hi,<br>
              <br>
              I think this is an excellent idea and have heard it
              suggested before.  Might be good to have someone lay out
              the features of the procedure.<span class="HOEnZb"><font
                  color="#888888"><br>
                  <br>
                  avri</font></span>
              <div>
                <div class="h5"><br>
                  <br>
                  <br>
                  <div>On 04-Mar-15 08:54, Erika Mann wrote:<br>
                  </div>
                  <blockquote type="cite">
                    <div dir="ltr">
                      <div><span style="font-size:12.8000001907349px">Reviewing
                          the comments made in this email thread, I
                          refer in particular to Chris LaHatte's
                          comment, posted below. I think he is right, we
                          need to establish a dispute resolution system
                          that values each case based on its individual
                          parameters - keeping international law
                          parameters and DNS specific legal parameters
                          into consideration. My idea always was to
                          'copy' the WTO dispute settlement procedure.
                          It is sufficient flexible, keeps involved
                          complainants and third party interests in
                          balance and it must respect global public
                          interest parameters as well. I have 15 years
                          experience in this area, happy to help. </span></div>
                      <div><span style="font-size:12.8000001907349px">Erika</span></div>
                      <div><span style="font-size:12.8000001907349px"><br>
                        </span></div>
                      <div><span style="font-size:12.8000001907349px"><br>
                        </span></div>
                      <span style="background-color:rgb(255,242,204)"><span
                          style="font-size:12.8000001907349px">(From
                          Chris LaHatte) "Accountability and a general</span><br
                          style="font-size:12.8000001907349px">
                        <span style="font-size:12.8000001907349px">sense
                          is already being fully discussed. However the
                          more difficult issue is</span><br
                          style="font-size:12.8000001907349px">
                        <span style="font-size:12.8000001907349px">designing
                          a dispute resolution system which has the
                          flexibility to discuss</span><br
                          style="font-size:12.8000001907349px">
                        <span style="font-size:12.8000001907349px">the
                          issues graphically illustrated by this case.
                          Do we want to set up a</span><br
                          style="font-size:12.8000001907349px">
                        <span style="font-size:12.8000001907349px">quasi-judicial

                          system within ICANN with a level of review or
                          appeal? Should</span><br
                          style="font-size:12.8000001907349px">
                        <span style="font-size:12.8000001907349px">we
                          try and harmonise all of the existing review
                          systems so that there is a</span><br
                          style="font-size:12.8000001907349px">
                        <span style="font-size:12.8000001907349px">common
                          procedure and a review/appeal level?" </span></span><br>
                      <div class="gmail_extra"><br>
                        <div class="gmail_quote">On Wed, Mar 4, 2015 at
                          7:54 AM, Chris Disspain <span dir="ltr">&lt;<a
                              moz-do-not-send="true"
                              href="mailto:ceo@auda.org.au"
                              target="_blank">ceo@auda.org.au</a>&gt;</span>
                          wrote:<br>
                          <blockquote class="gmail_quote"
                            style="margin:0 0 0 .8ex;border-left:1px
                            #ccc solid;padding-left:1ex">
                            <div style="word-wrap:break-word"><span
                                style="font-family:'Verdana';font-size:13px;color:rgb(102,102,102)">Hi

                                Bruce,
                                <div><br>
                                </div>
                                <div><span>
                                    <blockquote type="cite">From my
                                      understanding  - <span
                                        style="background-color:rgb(255,242,204)">the

                                        complainant basically wants the
                                        decision from the string
                                        similarity panel that found
                                        .hotels and .hoteis to be
                                        similar to be reviewed again on
                                        its merits.   Neither the
                                        Reconsideration Process or IRP
                                        is currently designed to do
                                        this. </span>   I assume that
                                      the applicants for .hotels and
                                      .hoteis would want the ability to
                                      make submissions and perhaps both
                                      would agree that there is not a
                                       risk of consumer confusion
                                      because the two strings address
                                      different markets (English
                                      speaking versus Portuguese
                                      speaking etc).   The applicants
                                      could even agree on a process to
                                      avoid confusion between the two
                                      strings.   e.g. some mechanism
                                      that would ensure that
                                      Hilton.hotels and Hilton.hoteis
                                      were managed by the same
                                      registrant - but have content in
                                      different languages.</blockquote>
                                    <div><br>
                                    </div>
                                  </span>Absolutely. And if <span
                                    style="background-color:rgb(255,242,204)">you’re

                                    correct then the review would be of
                                    the merits of an independent panel
                                    decision. Whilst such a review
                                    mechanism seems equitable to me I
                                    think the key point is that this
                                    would need to be built in to a
                                    future new gTLD process, presumably
                                    arising from policy review and
                                    recommendations of the gNSO.</span>
                                  Thus, I’m unsure that the real issue
                                  in this case can be solved by the work
                                  of the CCWG. </div>
                                <div><br>
                                </div>
                                <div><span>
                                    <blockquote type="cite">I think we
                                      are all keen to see the processes
                                      and appeal mechanisms improved.  </blockquote>
                                    <div><br>
                                    </div>
                                  </span>100% agree. And that is work
                                  that I think the CCWG can do. <br>
                                  <div><br>
                                  </div>
                                  <div>
                                    <div>
                                      <p><br>
                                      </p>
                                      <p><br>
                                      </p>
                                      <p>Cheers,</p>
                                      <p><br>
                                      </p>
                                      <p>Chris</p>
                                    </div>
                                    <div>
                                      <div> <br>
                                        <div>
                                          <div>On 4 Mar 2015, at 17:42 ,
                                            Bruce Tonkin &lt;<a
                                              moz-do-not-send="true"
                                              href="mailto:Bruce.Tonkin@melbourneit.com.au"
                                              target="_blank">Bruce.Tonkin@melbourneit.com.au</a>&gt;

                                            wrote:</div>
                                          <br>
                                          <blockquote type="cite">Hello
                                            Chris,<br>
                                            <br>
                                            <br>
                                            <blockquote type="cite">
                                              <blockquote type="cite">
                                                And, as a separate
                                                question, in respect to
                                                your comments below
                                                about mechanisms that go
                                                directly to the merits
                                                of a decision, what
                                                decision would that
                                                apply to in this case? <br>
                                              </blockquote>
                                            </blockquote>
                                            <br>
                                            From my understanding  - the
                                            complainant basically wants
                                            the decision from the string
                                            similarity panel that found
                                            .hotels and .hoteis to be
                                            similar to be reviewed again
                                            on its merits.   Neither the
                                            Reconsideration Process or
                                            IRP is currently designed to
                                            do this.    I assume that
                                            the applicants for .hotels
                                            and .hoteis would want the
                                            ability to make submissions
                                            and perhaps both would agree
                                            that there is not a  risk of
                                            consumer confusion because
                                            the two strings address
                                            different markets (English
                                            speaking versus Portuguese
                                            speaking etc).   The
                                            applicants could even agree
                                            on a process to avoid
                                            confusion between the two
                                            strings.   e.g. some
                                            mechanism that would ensure
                                            that Hilton.hotels and
                                            Hilton.hoteis were managed
                                            by the same registrant - but
                                            have content in different
                                            languages.<br>
                                            <br>
                                            I could see how this could
                                            be built into a future new
                                            gTLD process.<br>
                                            <br>
                                            e.g the String Similarity
                                            panel could first identify
                                            strings that are potentially
                                            confusing and should be in a
                                            contention set - e.g.
                                            .hotels and .hoteis.   Then
                                            a separate panel could be
                                            convened (perhaps with three
                                            panellists) to consider the
                                            case on its merits taking
                                            submissions from both
                                            parties and any other
                                            interested members of the
                                            global public.<br>
                                            <br>
                                            Another common scenario  we
                                            have seen is where third
                                            parties (ie non-applicants,
                                            and not ccTLD managers or
                                            gTLD operators) have
                                            disputed that two strings
                                            should have been found as
                                            similar but were not  - e.g.
                                            .car and .cars.   Again such
                                            a situation could perhaps be
                                            appealed to a larger panel
                                            to consider on its merits -
                                            I would assume those
                                            bringing the  dispute would
                                            have some standing to raise
                                            the issue - e.g. perhaps the
                                            Car Industry etc. - on the
                                            basis that they could be
                                            materially affected by
                                            having the two strings.<br>
                                            <br>
                                            I think it is important to
                                            remember that this was a
                                            major program that was
                                            rolled out and there are
                                            lots of learnings.   Part of
                                            being accountable is to
                                            address those short-comings
                                            in the next release of the
                                            process.   We have been very
                                            careful about changing the
                                            rules of the process while
                                            it is underway.   It is not
                                            that dissimilar to planning
                                            processes for building
                                            approvals etc.   When a new
                                            area of a city is released
                                            for development - the rules
                                            may need to be changed to
                                            prevent undesirable
                                            developments that were not
                                            originally foreseen (e.g.
                                            buildings too tall, or
                                            buildings not fireproof,
                                            earthquake proof etc).
                                              However the changes need
                                            to be made through a
                                            community consultation
                                            process - rather than the
                                            Board imposing new or
                                            changed rules along the way.<br>
                                            <br>
                                            I think we are all keen to
                                            see the processes and appeal
                                            mechanisms improved.   I
                                            have personally spent many
                                            hours reviewing
                                            reconsideration requests.
                                              As  a general rule for
                                            every loser in the panel and
                                            dispute process - this has
                                            resulted in reconsideration
                                            as the cost to reconsider
                                            versus the cost to apply
                                             for a new gTLD was very
                                            low.   In quite a few of
                                            those you could see fairly
                                            clearly that the right
                                            decision had been made on
                                            its merits, and in other
                                            cases I could see how a
                                            different panel might make a
                                            different decision on its
                                            merits.    Most of the
                                            reconsideration requests
                                            spend most of their
                                            submission arguing the
                                            merits of their original
                                            case - and few have been
                                            able to identify errors in
                                            the process.  <br>
                                            <br>
                                            Regards,<br>
                                            Bruce Tonkin<br>
                                            <br>
                                            <br>
                                            <br>
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    <pre class="moz-signature" cols="72">-- 
*****************************
Mathieu WEILL
AFNIC - directeur général
Tél: +33 1 39 30 83 06
<a class="moz-txt-link-abbreviated" href="mailto:mathieu.weill@afnic.fr">mathieu.weill@afnic.fr</a>
Twitter : @mathieuweill
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