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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hello all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The notes, recordings and transcripts for CCWG Accountability WS2
<b>Ombudsman Subgroup Meeting #1</b> – 8 August 2016 will be available here: <a href="https://community.icann.org/x/7ASsAw">
https://community.icann.org/x/7ASsAw</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">A copy of the
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">n</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">otes and action items may be found below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626">With kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2F5597">Brenda Brewer
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626">MSSI Projects & Operations Assistant<o:p></o:p></span></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="border:none;padding:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626">ICANN<b>
</b>-<b> </b>Internet Corporation for Assigned Names and Numbers <o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white">
<strong><span style="font-family:"Arial",sans-serif;color:#333333">Notes</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">1. Call Admin and Roll Call / Apologies (Sebastien Bachollet)<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">2. Welcome - Opening Remarks <o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l1 level1 lfo1;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">General remarks<o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">3. Setting the scene of WS2 Work Stream 2 Design Team / Subgroups<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Design Team / Subgroup working methods<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l3 level1 lfo2;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Reminder that this group reports to the CCWG-Accountability plenary.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l3 level1 lfo2;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Time and day of the week meetings have been pre-booked to October 24 rotating between the 3 time slots of 0500, 1300 and 1900 UTC. Mostly Mondays <br>
except for August `16 and September 6 which are on Tuesdays.<o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">4. Round of *brief* Self Introductions from all Participants and Observers <o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l6 level1 lfo3;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Introduction of participants.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l6 level1 lfo3;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Review of the list of participants and observers.<o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">5. Setting the scene of DT Ombudsman Discussion on WS1 result about Ombudsman<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Ombudsman role already expanded in WS1 wrt Reconsideration Requests<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">CWG-Stewardship has also expanded with escalation for PTI.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">These roles are in addition to the Ombudsman existing role as defined in the Bylaws.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">what should be considered in WS2<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">when are our deliverables due (March or June)?<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Are we talking about the Ombudsman or the office.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Evaluate charter and operations vs industry best practices<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Recommend changes to make it effective.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Additional roles<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">How to avoid duplication?<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Advice to the next <o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Ombudsman<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Sebastien Bachollet: Would seem to make sense to have our recommendations for March as the Board will be considering a new office of the Ombudsman.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Chris LaHatte: changes should be brought as quickly as possible if any changes are needed.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Herb Waye: any major changes will require a change to the Bylaws - so a quick changes may not be best.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Avri Doria: many of the other groups may end up having co-dependencies with our work and as such it would be difficult to complete our work without having those results.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Chris LaHatte: most important to get it right vs getting it done.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Asha Hemrajani: Our focus here should be on the function of the office of the Ombudsman, rather than any particular person filling the role<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Herb Waye: Agree with Asha.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Sebastien Bachollet: Dependencies will be critical. <o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Chris LaHatte: see a possible strong link with Human Rights.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Avri Doria: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">transparency, CEP processes<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Avri Doria: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">human rights perhaps as well.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Avri Doria: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">SOAC accountability since where do they go when they have insoluble problems?<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Asha Hemrajani: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">+1 Avri - I think it would be useful to have "links" to or some kind of updates from the Transparency & CEP groups...perhaps even IRP?<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Cheryl Langdon-Orr 2: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">that role or roles (additional from other DT's) as outlined by Chris and referred to as dependencies can surely at least be described in General <br>
Terms (as required language) as we do early work on this topic?<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Sebastien Bachollet: Agree - we need to identify who will fill these linkage roles.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Avri Doria: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">as a co-rapporteur of staff acct, i can fill that connector slot.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Cheryl Langdon-Orr 2: </span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif">same here for AC/SO Acct<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Sebastien Bachollet: CLO were there any stress tests dealing specifically with the Ombudsman? could you report at the next meeting? CLO: Yes.<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l2 level1 lfo4;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Sebastien Bachollet: Industry Best practices. International Omb. best practices is on our Wiki page. If anyone has any relevant documents could they please post it to the list. <br>
</span><strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:blue">Action Item</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:blue"> - who would be willing to take on producing a comparison of the current defn vs industry best practices.</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;line-height:15.0pt;background:white;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">6. Discuss our work plan [short and medium term] <o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">7. AOB / Next Meeting <o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif">None<o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.0pt;mso-list:l5 level1 lfo5;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Next meeting Tuesday Aug. 16 1300UTC<o:p></o:p></span></li></ul>
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<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">· </span></strong><span class="apple-converted-space"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span></b></span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Adjourned<o:p></o:p></span></p>
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<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><br>
</span></b><strong><span style="font-family:"Arial",sans-serif;color:#333333">Action Items</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
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<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:blue">Action Item - who would be willing to take on producing a comparison of the current defn vs industry best practices.</span></strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626"><o:p> </o:p></span></p>
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