<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div></div><div>Dear Sebastian thank you.</div><div><br></div><div>As a comment to the document:</div><div><br></div><div>The independence of the ombudsman's office is not only necessary. It is imperative. </div><div><br></div><div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">Its decisions must be binding, and should be limited and related to dealing with cases inherent in the defense of rights of participation and action of citizens or users. </div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;"><br></div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">The document seems appropriate to structure at least the following areas: </div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;"><br></div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">1. Scope and functions </div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">2. Their administrative and financial autonomy </div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">3. Mechanisms and procedures and </div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">4. Resolutions and their implementation. </div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;"><br></div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">It is also essential to provide timely care and in the language of those affected.</div></div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;"><br></div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">Carlos Vera</div><div style="color: rgb(69, 69, 69); text-decoration: -webkit-letterpress;">Ecuador </div><div><br>On Feb 22, 2017, at 9:23 AM, Sebastien Bachollet <<a href="mailto:sebicann@bachollet.fr">sebicann@bachollet.fr</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html charset=utf-8">Dear Colleagues,<div class="">In different WS2 Subgroups new processes or functionalities and/or new possible problems and/or complains are arising from the work.</div><div class="">Along with those issues the question of independence (from Staff, from Board, from part of the community…) was also discussed.</div><div class="">The evolution of role of the ICANN Ombuds Office (IOO) is at the center of the IOO Subgroup.</div><div class="">The new Complaints Office role is also discussed in various subgroups.</div><div class="">How to best organize the « complaints » OfficeS need to be work out?</div><div class=""><br class=""></div><div class="">It is the reason I send you the document attached.</div><div class="">Your comments are welcome.</div><div class="">If you consider the topic useful, we may need to schedule some time to discuss that during our F2F meeting in Copenhagen.</div><div class=""><br class=""></div><div class="">Please find it attached in a doc format and in a PDF format.</div><div class="">Do we ned a Google doc?</div><div class=""><br class=""></div><div class="">Thanks for your consideration and your help.</div><div class="">All the best</div><div class=""><br class=""><div class="">
<div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;">Sébastien Bachollet<br class="">For ICANN lists<br class=""><a href="mailto:sebicann@bachollet.fr" class="">sebicann@bachollet.fr</a></div>
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</div></div></blockquote><blockquote type="cite"><div><ICANN_ccwg_accountability_WS2_Ombuds&Co_en_sbt_V2.docx></div></blockquote><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html charset=us-ascii"><div></div></div></blockquote><blockquote type="cite"><div><ICANN_ccwg_accountability_WS2_Ombuds&Co_en_sbt_V2.pdf></div></blockquote><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html charset=us-ascii"><div class=""></div></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>Accountability-Cross-Community mailing list</span><br><span><a href="mailto:Accountability-Cross-Community@icann.org">Accountability-Cross-Community@icann.org</a></span><br><span><a href="https://mm.icann.org/mailman/listinfo/accountability-cross-community">https://mm.icann.org/mailman/listinfo/accountability-cross-community</a></span><br></div></blockquote></body></html>