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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Sylfaen",serif">Hello all,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Sylfaen",serif"> <o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Sylfaen",serif">The notes, recordings and transcripts for CCWG Accountability
<b>WS2_ CCWG Ombudsman Subgroup, Meeting #18 – 06 March 2017</b> will be available here:
<span style="color:teal">https://community.icann.org/x/EqrRAw</span><span style="color:#003300"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Sylfaen",serif;color:#003300"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Sylfaen",serif">A copy of the
<span style="color:#101C45">n</span>otes may be found below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Sylfaen",serif;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Sylfaen",serif;color:#993366"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Sylfaen",serif;color:#002060">Kind Regards,
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Sylfaen",serif;color:#002060">Yvette Guigneaux<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#002060">Multi-Stakeholder & Strategic Initiative Asst.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#993366">ICANN
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#002060">Email:
<a href="mailto:yvette.guigneaux@icann.org">yvette.guigneaux@icann.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#002060">Cell: +1-310-460-8432<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#002060">Skype: yvette.guigneaux.icann<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Sylfaen",serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#993366">12025 Waterfront Drive, Suite 300<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#993366">Playa Vista, CA 90094<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Sylfaen",serif;color:#993366"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><u><span style="font-size:14.0pt;font-family:"Times New Roman",serif">Notes (including portions of the chat):<span style="color:teal"><o:p></o:p></span></span></u></b></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">1. Roll Call / Apologies – Welcome</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">2. Report from staff external review of the ICANN Ombudsman Office</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">- Lars went over the RFP vendor assessment for the Ombudsman Review. Overview of the <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">procurement process that was unertaken to review the bidders and determine after assessmemnt by several members against the criteria that was identified. The most important <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">element was understanding and knowledage of Ombudsman and ICANN. When over the <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">evaluation criteria that was used. After review contracted with Cameron Ralph LLC to <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">conduct the review of the Ombudsman. <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">For additional information see</span><span style="font-family:"Sylfaen",serif;color:#0033CC"> Cameron Ralph, LLC in case anyone needs it - </span><span style="font-family:"Sylfaen",serif;color:blue"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__crkhoury.com.au&d=DwMFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=xjNMRR-fjlgBx7tqUEv8lZv2O9RJyMyqWkymcecegCUuwDxFVsW6VBuvkqKnS_lk&m=5r0YcyZ_pzDWqOtIt37T696Da5zHdME4t_TtM7R1Jfs&s=Pzx5dssS9lAQqm0Uzo6Mv-ntiXLD1FR51GGDZg8lFwA&e=" target="_blank"><span style="color:blue">http://crkhoury.com.au[crkhoury.com.au]</span></a></span><span style="font-family:"Sylfaen",serif;color:#0033CC">/</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">- Vendor will be attend the ICANN58 meeting in Copenhagen. Potential for Subgroup to <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">hold a call with the vendor and discussion relevant detaials that might be relevant for the <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">review. Possible meeting at ICANN58 with vendor and subgroup particpants.</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<b><u><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Questions raised:</span></u></b><b><u><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></u></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Asha</span></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"> - Budget who is paying for vendor travel, ICANN will pay for travel and the dates are <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Friday (10) to Tuesday (14). They will be available to meet during these times.</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">CLO - noted prior experience with vendor, however the report was for adAU Board on <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">governance</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Sebastien</span></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"> - potential issues, raised questions with prior work and assessment</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Asha</span></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"> - question on expertise - review slide on expertise of vendor. Can the cost of the <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">review be shared? Will investigate if the cost can be shared for transparency. Will share <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">what can be shared.</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Sebastien-</span></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"> Did you know of the selected vendor’s role in auAD work on goverance? Will need to check into list of expernences and will provide response.</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Lars </span></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">- can a call be arranged for Tuesday with the vendor?<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Asha</span></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"> - question on timeline for the assessment. Response still within the boundary's of the <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">timeline estimate. All canidates were asked if they could be flexible and work longer on the <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">reivew if more time was determined to be needed, in particular if the WS2 timeline was <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">extended. Discussion raised the importance of having a good report over staying with the <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">current timeline.</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<b><u><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
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<b><u><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:blue">ACTION ITEM:</span></u></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black"> Send out Doodle poll to select time to hols a call with the vendor on <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Tuesday (7 March), proposed 11 am in Australia </span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">NOTED that time for the call is a one time exception to the set WS2 call slots to accomodate holding the call with the vendor. Also suggestion to include 0500 UTC as a possilbe time slot for the call<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Question - do we need a face-to-face meeting with the vendor during ICANN58? </span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<b><u><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:blue">ACTION ITEM</span></u></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:blue"> </span><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">- Work with Staff to arrange a meeting with vendor in Copenhagen, <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">including a room. Potential to ask Herb to use the Ombudsman Office as the location for themeeting<o:p></o:p></span></p>
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<b><u><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:blue">ACTION ITEM</span></u></b><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:blue"> </span><span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">- develop a list of people to attend the meeting with the vendor - send a noteto subgroup list with some information to reivew and to send to Sebastien and Lars and list <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">of people to reach out to.<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Sebastien noted disappointed that subgroup or a portion of the group was not involved in theselction process... Hope that in the future that others might be involoved <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">3. Possible road map and timeline<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">4. Review of the draft document prepared by Sebastien "ICANN Offices Ombudsman, <o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Complaints &?"<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">“5. Complaints” Offices<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">6. Next meeting - Calendar</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Reviewed the dates that have been scheduled for future meetings through May 2017<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">7. AOB</span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Sylfaen",serif;color:black">Reviewed the work interdependencies with Ombudsman subgroup work </span><span style="font-size:12.0pt;font-family:"Sylfaen",serif"><o:p></o:p></span></p>
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