<div dir="auto">Excellent resource, thank you for this Sam, appreciate it.</div><div class="gmail_extra"><br><div class="gmail_quote">On Sep 20, 2017 08:33, &quot;Sam Lanfranco&quot; &lt;<a href="mailto:sam@lanfranco.net">sam@lanfranco.net</a>&gt; wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
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    Rather than recount arguments about the various issues surrounding
    an ombudspersons office, I will suggest a short and thoughtful read
    by an experience ombudsperson who served at a University I once
    taught at.<br>
    It is a short and thoughtful reflection. See:<a href="http://www.agreeinc.com/ombudsman.html" target="_blank">
      http://www.agreeinc.com/<wbr>ombudsman.html</a> The multistakeholder
    constituency basis of ICANN suggests some interesting (but not too
    challenging) variations on parts of what is discussed in the
    article. <br>
    <br>
    Sam Lanfranco<br>
    <br>
    <div class="m_-7047437193461623053moz-cite-prefix">On 9/19/2017 5:53 PM, Mueller, Milton L
      wrote:<br>
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        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">I
            find it difficult to see how anyone could disagree with
            these points.
            <u></u><u></u></span></p>
        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif">1.
                  I don&#39;t think we can solve the problem of independence
                  by giving the ombudspersons a 5 year contract. I have
                  provided my reasons before. If by 5 years fixed
                  contract you mean the Ombuds office as an entity
                  should be given a fixed term contract that is fine.
                  But ombudspersons getting fixed five-year contract
                  won&#39;t solve the problem. <u></u><u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif"><u></u> <u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif">2.
                  Ombuds has to be an office and not a person. At the
                  moment it&#39;s a person. I think to maintain
                  the independence of the office, we need to have
                  preferably an external organization that provides
                  ombuds services and its revenue is not only dependent
                  on ICANN. That way we can ensure independence. <u></u><u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif"><u></u> <u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif">3.
                  Under no circumstances, the ombudspersons should
                  socialize and befriend community members ( this is a
                  very obvious independence element, have you ever
                  encountered the decision maker of your case at a
                  social event talking and smiling at the party you
                  filed a complaint against? It is written in first year
                  legal text books that independence is very much
                  affected by social encounters and interactions)<u></u><u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif"><u></u> <u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif">I
                  don&#39;t think the current recommendations are sufficient
                  enough to expand the ombuds office mandate. But I do
                  need written reasons for not considering the points I
                  have made. It is simply not enough that the WS2 group
                  on Ombuds did not agree with my comments.<u></u><u></u></span></p>
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              <p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,sans-serif"><u></u> <u></u></span></p>
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</pre>
    </blockquote>
    <br>
    <pre class="m_-7047437193461623053moz-signature" cols="72">-- 
------------------------------<wbr>------------------
&quot;It is a disgrace to be rich and honoured
in an unjust state&quot; -Confucius
 邦有道,贫且贱焉,耻也。邦无道,富且贵焉,耻也
------------------------------<wbr>------------------
Dr Sam Lanfranco (Prof Emeritus &amp; Senior Scholar)
Econ, York U., Toronto, Ontario, CANADA - M3J 1P3
email: <a class="m_-7047437193461623053moz-txt-link-abbreviated" href="mailto:Lanfran@Yorku.ca" target="_blank">Lanfran@Yorku.ca</a>   Skype: slanfranco
blog:  <a class="m_-7047437193461623053moz-txt-link-freetext" href="https://samlanfranco.blogspot.com" target="_blank">https://samlanfranco.blogspot.<wbr>com</a>
Phone: <a href="tel:+1%20613-476-0429" value="+16134760429" target="_blank">+1 613-476-0429</a> cell: <a href="tel:+1%20416-816-2852" value="+14168162852" target="_blank">+1 416-816-2852</a></pre>
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