[atrt2] Final Review

[Olivier MJ Crepin-Leblond]

+1

Olivier

On 29/12/2013 12:03, Brian Cute wrote:
> Fiona,
>
> Noting an email exchange you had with Olivier where you proposed a
> draft of Recommendation 8, please note that Recommendation 8 now reads
> (as modified during our final conference calls):
>
> "8.         To support public participation, the Board should review
> the capacity of the language services department versus the community
> need for the service using Key Performance Indicators (KPIs) and make
> relevant adjustments such as improving translation quality and
> timeliness and interpretation quality. ICANN should implement
> continuous improvement of translation and interpretation services
> including benchmarking of procedures used by international
> organizations such as the United Nations."
>
>
> Regards,
>
> Brian
>
>
>
>
>
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-- 
Olivier MJ Crépin-Leblond, PhD
http://www.gih.com/ocl.html

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