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<p class=MsoNormal><span lang=EN-US>Dear BC members,<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>Please see email below from CCT Work Team Staff
member Scott Pinzon, Director, Policy Communications.<span style='color:gray'><br>
<br>
</span><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US>If anybody BC member would like to volunteer
for the interview please advise me and I will pass on names to Scott.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>--------------------<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>The GNSO web site improvement project is
proceeding well and picking up momentum! During the first half of August, I
anticipate that the site will reach a state where the back end (servers,
databases, etc.) is ready to support anything we want to do with the front end
( the display and organization of the site).<br>
<br>
However, we lack some of the data we need about how people actually use the
GNSO site. We can easily hatch a plan for reorganizing GNSO content, but we
need real user input so we can validate that our strategies actually solve the
problems users experience.<br>
<br>
For that reason, I am asking you to suggest names of folks who are heavy users
of the GNSO website. I intend to conduct a dozen phone interviews with site
users. Ideal candidates could be Council members, WG members, or even members
of other ICANN entities (we want the site to work for both insiders and
outsiders). The main qualifications are that they must be familiar with the
site, and able to answer basic questions such as, &#8220;When you come to the
GNSO web site, what are you usually trying to accomplish?&#8221; and
&#8220;What do you like least about the site? Why?&#8221; <br>
<br>
Please forward names and contact information to me. I will contact individuals
to see if they are willing to participate in an interview lasting up to 45
minutes. No need to overthink &#8212; <b>a name or two has probably already
popped into your mind, so please respond today or tomorrow!<br>
</b><br>
GNSO Communications team members, this supports the plan I mentioned in our
call yesterday. Please feel free to nominate yourselves if you are willing to
be interviewed; and naturally, any other &#8220;power users&#8221; or
interested members who come to mind.<br>
<br>
Thanks so much!<br>
Towards a better GNSO site, &nbsp;&nbsp;<br>
<br>
</span><span lang=EN-US><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#0B710A'>Chris Chaplow</span></b><b><span lang=EN-US style='font-size:
10.0pt;font-family:"Tahoma","sans-serif";color:#0B710A'><br>
</span></b><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#0B710A'>Managing Director</span></b><span lang=EN-US style='font-size:
10.0pt;font-family:"Tahoma","sans-serif";color:#0B710A'><br>
</span><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#0B710A'>Andalucía.com S.L.</span></b><span lang=EN-US style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'><br>
</span><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Avenida</span><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:black'> del Carmen 9<br>
Ed. </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Puertosol</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>, Puerto </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Deportivo</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'><br>
1ª </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Planta</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>, </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Oficina</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'> 30<br>
</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Estepona</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>, 29680<br>
Malaga, Spain<br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Tel: + (34) 952 897 865</span></b><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'><br>
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Fax: + (34) 952 897 874</span></b><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'><br>
</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:chris@andalucia.com"><b><span style='color:blue'>chris@andalucia.com</span></b></a></span><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Web:
</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="http://www.andalucia.com/"><b><span style='color:blue'>www.andalucia.com</span></b></a></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#0B850A'>Information about Andalucia, Spain.</span></b><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#0B850A'><br>
<br>
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#0B850A'>Please think of the Environment before you print this email</span></b><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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