<html><head><base href="x-msg://1370/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">i am in Phil's camp on this. several years ago i started referring to myself as "a member of the business wing of the Business Constituency" just to make it clear that i'm not keen on our strident views with regard to rights protections and cyber-security. <div><br></div><div>of course cyber-crime is important, but folks like Bruce Schneier make an extremely compelling case that there needs to be a culture of security in which all participants are active and aware rather than creating a culture of passive consumers being "protected" by ever-increasingly intrusive "authorities" like governments and ICANN. </div><div><br></div><div>of course trademark violations are unacceptable -- but to make this our signature issue, to take our position beyond even those of the IPC, and leaving *small* business owners defenseless in the face of large corporate brand-owners, leaves me continuing to feel disenfranchised (much the way i feel disenfranchised by the extreme politics in my country -- where the heck do moderates hang out??). <div><br></div><div>i would love to see the BC develop a positive message (based on positive positions) that truly reflect the needs of businesses large and small rather than recycling these views from our reactionary past. </div><div><br></div><div>i would also love to get out of the continuing role of being an apologist for our somewhat quirky positions. haarrrumph! :-)</div><div><br></div><div>so, just to be on record, i do not support these comments on DAGv4.</div><div><div><br></div><div>sorry about the rant. thanks for taking the time to craft these notes Phil,<br><div><br></div><div>mikey</div><div><br></div><div><br></div><div><div><div>On Jul 16, 2010, at 7:11 PM, Phil Corwin wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-US" link="blue" vlink="blue" fpstyle="1" ocsi="0"><div style="font-family: Tahoma; direction: ltr; color: rgb(0, 0, 0); font-size: 13px; "><div>Ron (and other BC members who contacted me to ask that I provide alternative URS language):</div><div> </div><div>I appreciate the request, as I appreciate the hard work put in by Ron and Sarah on the draft.</div><div> </div><div>That said, a few word changes will not suffice to alter ICA's<a></a><span class="Apple-converted-space"> </span>dissent, as we have an entirely different perspective. We represent individuals and companies with substantial investments in domain portfolios. They view domains in the same way that most of you (and we) view trademarks -- as an intangible asset with substantial value. When a trademark rights protection is proposed it might be useful to ask whether<a></a><span class="Apple-converted-space"> </span>you would be willing to have one of your trademarks suspended, or forfeited, on the basis of what is on the table. If not, then don't expect registrants to embrace it. In no way do we condone<a></a><span class="Apple-converted-space"> </span>trademark infringement, but proposed responses to it need to assure basic due process.</div><div> </div><div>If a majority<a></a><span class="Apple-converted-space"> </span>wills it then the BC is within its rights to proffer a reworking of the same positions it has articulated<a></a><span class="Apple-converted-space"> </span>on prior occasions, and it should expect essentially the same results -- especially after BC members participated in an STI<a></a><span class="Apple-converted-space"> </span>process that reworked the IRT<a></a>recommendations, and the STI's<a></a><span class="Apple-converted-space"> </span>work was embraced by the GNSO<a></a><span class="Apple-converted-space"> </span>and approved by the Board. If ICANN<a></a><span class="Apple-converted-space"> </span>staff have significantly altered the STI<a></a>'s consensus recommendations then that certainly should be raised, but otherwise the rights protections for new gTLDs<a></a><span class="Apple-converted-space"> </span>have been pretty much baked into the DAG. Does anyone really think they will be reopened in any significant way?</div><div> </div><div>As regards the specifics of the URS provision, we cannot agree that the URS should have the same substantive standard as the UDRP<a></a>. The URS was proposed by the IRT<a></a><span class="Apple-converted-space"> </span>as reserved<a></a><span class="Apple-converted-space"> </span>for "obvious", "no brainer" rights disputes, and was originally proposed with a higher evidentiary standard to<a></a> distinguish<a></a><span class="Apple-converted-space"> </span>URS cases from UDRPs<a></a>. We don't think the BC's credibility on trademark matters is enhanced<a></a><span class="Apple-converted-space"> </span>when it consistently articulates a harder line than that of the IPC<a></a>, which conceived of and oversaw the IRT<a></a>. As for urging that the URS lead to a domain transfer and not just a suspension -- again, this goes beyond<a></a><span class="Apple-converted-space"> </span>the IRT<a></a><span class="Apple-converted-space"> </span>recommendation and would likewise blur the distinction between the URS and UDRP<a></a>.</div><div> </div><div>Finally, we find the discussion of the "impact" test for a finding of RDNH<a></a><span class="Apple-converted-space"> </span>in the URS to be confusing -- but we do believe that if a complainant advances deliberate falsehoods with the intent of having a favorable<a></a><span class="Apple-converted-space"> </span>impact on its complaint then it is clearly guilty of attempting to abuse the available system.</div><div> </div><div>Beyond the URS, our only other comment on the rights protection language is to note our strong questioning of a TM Clearinghouse regime in which an "identical match" is defined as "typographical variations". Identical means identical, not variations. Variations to what degree? Having a trademark in one word doesn't provide a right to fire warning shots at tens of thousands<a></a><span class="Apple-converted-space"> </span>of possible variants of that word, multiple<a></a><span class="Apple-converted-space"> </span>degrees of separation away from it. If you're going to propose that variations be encompassed then it really is incumbent to articulate some defining limits on that notion - "we know it when we see it" is really not adequate assurance for registrants. And, of course, these issues become even more problematic for dictionary words that are trademarked<a></a><span class="Apple-converted-space"> </span>for various purposes. Please let's remember<a></a><span class="Apple-converted-space"> </span>that in most instances infringement can't just be determined by the name of a domain but requires a look at how it is being used.</div><div> </div><div>Finally, to note an area of agreement<a></a><span class="Apple-converted-space"> </span>-- we share the concern that ICANN<a></a> devotes<a></a><span class="Apple-converted-space"> </span>inadequate resources to compliance, and indeed in Brussels we suggested publicly that it earmark a meaningful portion<a></a><span class="Apple-converted-space"> </span>of revenues from new gTLD<a></a><span class="Apple-converted-space"> </span>applications to that end.</div><div> </div><div>Summing up, we would have to oppose the URS regime that the majority of the BC seems to favor<a></a><span class="Apple-converted-space"> </span>as providing inadequate assurance of due process to registrants, and we think the overall position on rights protection is backwards looking given that the STI<a></a><span class="Apple-converted-space"> </span>train has left the station. Again, this does not mean we are unsympathetic to the concerns of rights holders. Throughout the past 18 months we have advocated comprehensive UDRP<a></a><span class="Apple-converted-space"> </span>reform that would address the concerns of all parties across the entire gTLD<a></a><span class="Apple-converted-space"> </span>space, and we continue to believe that a good faith collaboration could produce positive changes that could be put in place in tandem with the opening of new gTLDs<a></a>.</div><div> </div><div>Regards to all,</div><div>Philip</div><div> </div><div><div><font size="2" face="Tahoma"><p style="margin-top: 4.8pt; margin-bottom: 4.8pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman'; font-size: 12pt; "><font color="navy" size="2" face="Arial Black"><span style="font-family: Arial; color: navy; font-size: 10pt; "><font face="Arial Black">Philip S. Corwin<span class="Apple-converted-space"> </span><br>Partner<span class="Apple-converted-space"> </span><br>Butera<a></a><span class="Apple-converted-space"> </span>& Andrews<span class="Apple-converted-space"> </span><br>1301 Pennsylvania Ave., NW<span class="Apple-converted-space"> </span><br>Suite 500<span class="Apple-converted-space"> </span><br>Washington, DC 20004</font></span></font></p><p style="margin-top: 4.8pt; margin-bottom: 4.8pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman'; font-size: 12pt; "><font color="navy" size="2" face="Arial Black"><span style="font-family: Arial; color: navy; font-size: 10pt; "><font face="Arial Black"><font face="arial black">202-347-6875 (office)</font><span class="Apple-converted-space"> </span></font></span></font></p><p style="margin-top: 4.8pt; margin-bottom: 4.8pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman'; font-size: 12pt; "><font color="navy" size="2" face="Arial Black"><span style="font-family: Arial; color: navy; font-size: 10pt; "><font face="Arial Black">202-347-6876 (fax</font>)</span></font></p><p style="margin-top: 4.8pt; margin-bottom: 4.8pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman'; font-size: 12pt; "><font color="navy" size="2" face="Arial Black"><span style="font-family: Arial; color: navy; font-size: 10pt; "><font face="Arial Black">202-255-6172 (cell)</font></span></font></p><p style="margin-top: 4.8pt; margin-bottom: 4.8pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman'; font-size: 12pt; "><font face="Arial"><font face="Arial Black"><em><i><font color="navy" size="2"><span style="color: navy; font-size: 10pt; ">"Luck is the residue of design."</span></font></i></em><font color="navy" size="2"><span style="color: navy; font-size: 10pt; "><span class="Apple-converted-space"> </span>-- Branch Rickey</span></font></font><font color="navy" size="2"><span style="font-family: Arial; color: navy; font-size: 10pt; "></span></font></font></p></font></div></div><div style="font-family: 'Times New Roman'; color: rgb(0, 0, 0); font-size: 16px; "><hr tabindex="-1"><div id="divRpF20543" style="direction: ltr; "><font color="#000000" size="2" face="Tahoma"><b>From:</b><span class="Apple-converted-space"> </span><a href="mailto:owner-bc-gnso@icann.org" style="color: blue; text-decoration: underline; ">owner-bc-gnso@icann.org</a><span class="Apple-converted-space"> </span>[owner-bc-gnso@icann.org] on behalf of BRUEGGEMAN, JEFF (ATTSI) [jb7454@att.com]<br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, July 16, 2010 3:36 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Ron Andruff; frederick felman;<span class="Apple-converted-space"> </span><a href="mailto:bc-GNSO@icann.org" style="color: blue; text-decoration: underline; ">bc-GNSO@icann.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: [bc-gnso] DRAFT BC Public Comments on DAGv4<br></font><br></div><div></div><div><div class="WordSection1"><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; ">Thanks Ron and Sarah. AT&T supports filing comments and I like how you’ve updated them. While I was not involved in the original BC comments, I would note that you could add a reference to the recommendation in the Economic Study that it may be wise for ICANC to continue its practice of introducing new gTLDs in discrete, limited rounds. </span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; "></span> </p><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; ">Jeff Brueggeman</span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; ">AT&T Public Policy</span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; ">(202) 457-2064</span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; "></span> </p><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; "></span> </p><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); font-size: 11pt; "></span> </p><div><div style="border-bottom-width: medium; border-bottom-style: none; border-bottom-color: initial; border-left-width: medium; border-left-style: none; border-left-color: initial; padding-bottom: 0in; padding-left: 0in; padding-right: 0in; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; border-top-style: solid; border-right-width: medium; border-right-style: none; border-right-color: initial; padding-top: 3pt; "><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><b><span style="font-family: Tahoma, sans-serif; font-size: 10pt; ">From:</span></b><span style="font-family: Tahoma, sans-serif; font-size: 10pt; "><span class="Apple-converted-space"> </span><a href="mailto:owner-bc-gnso@icann.org" style="color: blue; text-decoration: underline; ">owner-bc-gnso@icann.org</a><span class="Apple-converted-space"> </span>[mailto:owner-bc-gnso@icann.org]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Ron Andruff<br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, July 16, 2010 12:34 PM<br><b>To:</b><span class="Apple-converted-space"> </span>'frederick felman';<span class="Apple-converted-space"> </span><a href="mailto:bc-GNSO@icann.org" style="color: blue; text-decoration: underline; ">bc-GNSO@icann.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: [bc-gnso] DRAFT BC Public Comments on DAGv4</span></div></div></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "> </p><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; ">Thanks to Mark Monitor and AIM for your notes of support for the circulated draft.</span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; "></span> </p><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; ">I encourage other members to give the doc a quick read. While it is several pages long, please note that it is the same document we submitted for DAGv3 so what we are asking is for you to review the redlines and give your comments/amendments. To that end, Phil Corwin, can you send your suggested URS text asap?</span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; "></span> </p><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; ">Thanks again everyone for taking a moment to review the DAGv4 draft comments.</span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; "></span> </p><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; ">RA</span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; "></span> </p><div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; ">Ronald N. Andruff</span><span style="color: blue; "></span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; ">President</span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; ">RNA Partners, Inc.</span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; ">220<span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; "><span style="font-family: Arial, sans-serif; color: blue; ">Fifth Avenue</span><span class="msoIns" style="color: teal; text-decoration: underline; "><ins datetime="2010-07-16T12:30"></ins></span></span><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; "></span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-size: 10pt; "><span style="font-family: Arial, sans-serif; color: blue; ">New York</span><span class="msoIns" style="color: teal; text-decoration: underline; "><ins datetime="2010-07-16T12:30"></ins></span><span style="font-family: Arial, sans-serif; color: blue; ">,<span class="Apple-converted-space"> </span></span><span style="font-family: Arial, sans-serif; color: blue; ">New York</span><span class="msoIns" style="color: teal; text-decoration: underline; "><ins datetime="2010-07-16T12:30"></ins></span><span style="font-family: Arial, sans-serif; color: blue; "><span class="Apple-converted-space"> </span></span><span style="font-family: Arial, sans-serif; color: blue; ">10001</span><span class="msoIns" style="color: teal; text-decoration: underline; "><ins datetime="2010-07-16T12:30"></ins></span></span><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; "></span></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; color: blue; font-size: 10pt; ">+ 1 212 481 2820 ext. 11</span></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="color: blue; "></span> </p></div><div><div class="MsoNormal" align="center" style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; text-align: center; "><hr align="center" size="2" width="100%"></div><div style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><b><span style="font-family: Tahoma, sans-serif; font-size: 10pt; ">From:</span></b><span style="font-family: Tahoma, sans-serif; font-size: 10pt; "><span class="Apple-converted-space"> </span>frederick felman [mailto:ffelman@markmonitor.com]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, July 16, 2010 12:21 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Ron Andruff;<span class="Apple-converted-space"> </span><a href="mailto:bc-GNSO@icann.org" style="color: blue; text-decoration: underline; ">bc-GNSO@icann.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [bc-gnso] DRAFT BC Public Comments on DAGv4<br><b>Importance:</b><span class="Apple-converted-space"> </span>High</span></div></div><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 0pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "> </p><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 12pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Calibri, sans-serif; font-size: 11pt; ">MarkMonitor support the BC comments to DAGv4.<br><br><br>On 7/15/10 7:20 AM, "Ron Andruff" <<a href="https://exchange.sierracorporation.com/owa/UrlBlockedError.aspx" target="_blank" style="color: blue; text-decoration: underline; ">randruff@rnapartners.com</a>> wrote:</span></p><p class="MsoNormal" style="margin-top: 0in; margin-bottom: 12pt; margin-right: 0in; margin-left: 0in; font-family: 'Times New Roman', serif; font-size: 12pt; "><span style="font-family: Arial, sans-serif; ">Dear Members,<br> <br>Further to my reminder earlier this week regarding the need for a BC public comment on DAGv4, Sarah Deutsch and I have developed a draft for member review and comment. Effectively, we have taken the BC’s DAGv3 comments and added/amended based on (1) staff having largely ignored our comments in DAGv2 and v3; and (2) utilized subsequent information that has come available in the interim (e.g., the latest economic study). FYI, Sarah drafted the RPM material and I took responsibility for the other elements.<br> <br>We ask that members review and comment on the document at your earliest convenience, so that we can meet the submission deadline of Wednesday, July 21st. Sorry for the late posting, but unfortunately with summer holidays and all, a few things are slipping between the cracks...<br> <br>Thanks in advance for your soonest input. <br> <br>Kind regards,<br> <br>RA<br> <br></span><span style="font-family: Arial, sans-serif; font-size: 10pt; ">Ronald N. Andruff<br>President<br></span><br><span style="font-family: Arial, sans-serif; font-size: 10pt; ">RNA Partners, Inc.<br>220 Fifth Avenue<br>New York, New York 10001<br>+ 1 212 481 2820 ext. 11<br></span><br> </p></div></div></div></div></div></span></blockquote></div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; 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"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>- - - - - - - - -</div><div>phone<span class="Apple-converted-space"> </span><span class="Apple-tab-span" style="white-space: pre; "> </span>651-647-6109 </div><div>fax <span class="Apple-tab-span" style="white-space: pre; "> </span>866-280-2356 </div><div>web<span class="Apple-converted-space"> </span><span class="Apple-tab-span" style="white-space: pre; "> </span><a href="http://www.haven2.com">http://www.haven2.com</a></div><div>handle<span class="Apple-tab-span" style="white-space: pre; "> </span>OConnorStP (ID for public places like Twitter, Facebook, Google, etc.)</div></div></span></div></span></div></span></div></span></div></span></div></span></div></span></span>
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