<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">great job.<div><br></div><div>i would expand our support for Compliance by also mentioning the need for upgrades to their systems. all those analyses they do for us are basically done by hand -- they really need an upgrade to their systems to redirect their staff hours back to real compliance work instead of just being clerks. i'm attaching the memo that a gaggle of us working-group participants (IRTP and RAP as i recall) sent to the budget folks a couple years ago. the net result was no systems and David Giza getting fired. but the issue remains. perhaps even more important now that new gTLDs are about to arrive…</div><div><br></div><div><br></div><div><br></div><div>mikey</div><div><br></div><div><br></div><div><br></div><div></div></body></html>