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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I just received the same e-mail. I made my reservation in March upon my return from San Jose.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Absolutely unacceptable.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Philip S. Corwin, Founding Principal</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Virtualaw LLC</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">1155 F Street, NW</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Suite 1050</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Washington, DC 20004</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">202-559-8597/Direct</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">202-559-8750/Fax</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">202-255-6172/cell</span></b><b><span style="color:navy"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Twitter: @VlawDC</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">"Luck is the residue of design" -- Branch Rickey</span></i></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> owner-bc-gnso@icann.org [mailto:owner-bc-gnso@icann.org]
<b>On Behalf Of </b>Michael D. Palage<br>
<b>Sent:</b> Friday, June 01, 2012 3:52 PM<br>
<b>To:</b> 'Sarah Falvey'; 'Baskin, James F (Jim)'<br>
<b>Cc:</b> bc-gnso@icann.org<br>
<b>Subject:</b> RE: [bc-gnso] Involuntary Reservation change by Hilton Prague<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yup – the latest technical “glitch” to impact the ICANN community.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">They fail to mention you are 14 min away from the venue on the other side of town.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:owner-bc-gnso@icann.org">owner-bc-gnso@icann.org</a> <a href="mailto:[mailto:owner-bc-gnso@icann.org]">
[mailto:owner-bc-gnso@icann.org]</a> <b>On Behalf Of </b>Sarah Falvey<br>
<b>Sent:</b> Friday, June 01, 2012 3:40 PM<br>
<b>To:</b> Baskin, James F (Jim)<br>
<b>Cc:</b> <a href="mailto:bc-gnso@icann.org">bc-gnso@icann.org</a><br>
<b>Subject:</b> Re: [bc-gnso] Involuntary Reservation change by Hilton Prague<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">I got the same email as well.<o:p></o:p></p>
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<p class="MsoNormal">On Fri, Jun 1, 2012 at 3:35 PM, Baskin, James F (Jim) <<a href="mailto:james.f.baskin@verizon.com" target="_blank">james.f.baskin@verizon.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Has anyone else been informed that due to reservation system problems you have been moved to another hotel?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Olga Vanova [mailto:<a href="mailto:Olga.Vanova@hilton.com" target="_blank">Olga.Vanova@hilton.com</a>]
<br>
<b>Sent:</b> Friday, June 01, 2012 3:19 PM<br>
<b>To:</b> Olga Vanova<br>
<b>Subject:</b> Reservation change</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Dear valuable guest,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Please be advised that due to the unexpected circumstances with the reservation system we are forced to move your reservation in Hilton Prague for whole period
to hotel Andels. We were able to secure the hotel in the same category with complimentary upgrade to Executive floor but with lower rate of 3.338 CZK including breakfast, including 14% VAT.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">The payment will be done in the hotel upon departure, your reservation is guaranteed for late arrival by your credit card and the same cancellation policy is
applied.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Please see hotel web link:
<a href="http://www.vi-hotels.com/andels-prague/" target="_blank">http://www.vi-hotels.com/andels-prague/</a>.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Let me share with you that there are prepared upon your arrival following amenities:
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• welcome drink</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• coffee and tea making facilities</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• complimentary breakfast served in the room</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• entrance to gym, sauna & steam bath</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• 1 DVD rental free per day</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• bottle of Becherovka (0.1 l)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• turn-down service</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• bathrobe and slippers</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• 2 bottles of mineral water</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">• Free entrance to hotel fitness till 31.12.2012</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">I do apologize for any inconvenience this may cause. Please let me know if I can somehow assist you.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<b><span lang="EN-GB" style="font-size:9.0pt;color:#004261">OLGA VANOVA</span></b><span lang="EN-GB" style="font-size:9.0pt;color:#022A4A"> </span><span lang="EN-GB" style="font-size:9.0pt;color:#70C3E7">I</span><span lang="EN-GB" style="font-size:9.0pt;color:#022A4A"> Conference
& Events Executive</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span lang="EN-GB" style="font-family:"Myriad Pro";color:#022A4A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span lang="EN-GB" style="font-size:9.0pt;color:#004261">HILTON PRAGUE</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span lang="EN-GB" style="font-size:9.0pt;color:#919191">t: <a href="tel:%2B420%20224%20842%20937" target="_blank">
+420 224 842 937</a> I f: <a href="tel:%2B420%20224%20842%20366" target="_blank">+420 224 842 366</a> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify">
<span lang="EN-GB" style="font-size:9.0pt;color:#919191">Pobřežní 1 I 186 00 Prague 8 I Czech Republic</span><o:p></o:p></p>
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<span lang="EN-GB" style="font-size:9.0pt;color:#002060"><a href="http://prague.hilton.com" target="_blank"><span style="color:#002060">prague.hilton.com</span></a></span><span lang="EN-GB" style="font-size:9.0pt;color:#244061"> </span><span lang="EN-GB" style="font-size:9.0pt;color:#70C3E7">I</span><span lang="EN-GB" style="font-size:9.0pt;color:#004261"> </span><span lang="EN-GB" style="font-size:9.0pt;color:#002060"><a href="http://facebook.com/Hilton.Prague" target="_blank"><span style="color:#002060">facebook.com/Hilton.Prague</span></a></span><span lang="EN-GB" style="font-size:9.0pt;color:#004261"> </span><span lang="EN-GB" style="font-size:9.0pt;color:#70C3E7">I</span><span lang="EN-GB" style="font-size:9.0pt;color:#004261"> </span><span lang="EN-GB" style="font-size:9.0pt;color:#002060"><a href="http://twitter.com/HiltonPrague" target="_blank"><span style="color:#002060">twitter.com/HiltonPrague</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Myriad Pro";color:#004261"><img border="0" width="471" height="22" id="_x0000_i1025" src="cid:image001.png@01CD4011.B45BA8E0" alt="Description: Description: cid:C49B5321-C725-4FA6-BEB5-294AAFB19280"></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"><a href="http://www3.hilton.com/en/hotels/czech-republic/hilton-prague-hotel-PRGHITW/offers/100033297.htm" target="_blank"><b><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";text-decoration:none"><img border="0" width="470" height="58" id="_x0000_i1026" src="cid:image002.jpg@01CD4011.B45BA8E0" alt="Description: Description: email gre"></span></b></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"><a href="http://hiltonprague.com/media/docs/Specials/Summer_Terrace_Cloud9_2012.pdf" target="_blank"><span style="color:windowtext;text-decoration:none"><img border="0" width="266" height="41" id="_x0000_i1027" src="cid:image003.jpg@01CD4011.B45BA8E0" alt="Description: Description: email ter"></span></a>
<a href="http://www.hiltonprague.com/media/docs/Others/Culinary_calendar_June_July_August_2012_HPOT.pdf" target="_blank">
<span style="color:windowtext;text-decoration:none"><img border="0" width="178" height="43" id="_x0000_i1028" src="cid:image004.jpg@01CD4011.B45BA8E0" alt="Description: Description: Picture2"></span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"><a href="http://hiltonprague.com/media/docs/dining/Culinaryevents_March/HP_3_4_5_en_2012_Culinary_and_event_calendar.pdf" target="_blank"><span style="text-decoration:none"><img border="0" width="204" height="54" id="_x0000_i1029" src="cid:image005.jpg@01CD4011.B45BA8E0" alt="Description: Description: culi ev HP"></span></a>
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-GB">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:7.5pt;font-family:"Arial","sans-serif";color:gray">This transmission is not a digital or electronic signature and cannot be used to form, document,
or authenticate a contract. Hilton and its affiliates accept no liability arising in connection with this transmission.Copyright 2012 Hilton Worldwide Proprietary and Confidential</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#555555">Sarah Falvey |<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#555555"> Senior Policy Analyst |<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#555555"> <a href="mailto:sarahfalvey@google.com" target="_blank">sarahfalvey@google.com</a> |<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#555555"> 202-346-1230<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">No virus found in this message.<br>
Checked by AVG - <a href="http://www.avg.com">www.avg.com</a><br>
Version: 2012.0.2178 / Virus Database: 2425/5038 - Release Date: 06/01/12<o:p></o:p></p>
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