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<p class="MsoNormal"><span style="font-size:11.0pt">This week in Montreal, we met with ICANN Compliance chief Jamie Hedlund (copied here).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">On Tuesday, Jamie shared the 2 breach notices issued for violations of Public Interest Commitments in Spec 11 in the Registry Agreement, pertaining to the transparency requirement in 3c.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Yesterday, I asked Jamie to share breach notices based on 3.18.1 of the Registrar Accreditation Agreement (RAA):<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style="color:#333333">3.18<span class="apple-converted-space"> </span><u>Registrar's Abuse Contact and Duty to Investigate Reports of Abuse</u>.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;box-sizing: border-box;line-height:1.4rem;font-size:1rem;margin:1.25rem">
<a name="3.18.1"></a><span style="color:#333333">3.18.1 Registrar shall maintain an abuse contact to receive reports of abuse involving Registered Names sponsored by Registrar, including reports of Illegal Activity. Registrar shall publish an email address
to receive such reports on the home page of Registrar's website (or in another standardized place that may be designated by<span class="apple-converted-space"> </span>ICANN<span class="apple-converted-space"> </span>from time to time).
<span style="background:yellow;mso-highlight:yellow">Registrar shall take reasonable and prompt steps to investigate and respond appropriately to any reports of abuse.</span></span><o:p></o:p></p>
<p class="MsoNormal" style="box-sizing: border-box;line-height:1.4rem;font-size:1rem;margin:1.25rem">
<a name="3.18.2"></a><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Below is Jamie’s quick response (Thanks, Jamie).<br clear="all">
<o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt">ICANN Compliance issued a notice of <a href="https://www.icann.org/uploads/compliance_notice/attachment/891/serad-to-hansmann-13dec16.pdf">breach</a> and was subsequently
escalated to <a href="https://www.icann.org/uploads/compliance_notice/attachment/895/serad-to-hansmann-4jan17.pdf">termination</a> <span class="MsoHyperlink"><span style="color:black">of the registrar’s accreditation for failure to demonstrate compliance in
response to a notice involving the registrar’s handling of an abuse report.</span></span><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span class="MsoHyperlink"><span style="font-size:11.0pt;color:windowtext"><o:p><span style="text-decoration:none"> </span></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">There was a second breach based on Section 3.18 for failure to investigate and respond to abuse reports: </span><span style="font-size:11.0pt"><a href="https://www.icann.org/en/system/files/correspondence/serad-to-golding-22jan15-en.pdf"><span style="color:#954F72">https://www.icann.org/en/system/files/correspondence/serad-to-golding-22jan15-en.pdf</span></a></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><u><span style="font-size:11.0pt"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><span class="MsoHyperlink"><span style="font-size:11.0pt;color:black">ICANN Compliance has issued several notices </span></span><span style="font-size:11.0pt">that included violations of the
<span style="background:yellow;mso-highlight:yellow">obligation to display abuse contact information</span> under Section 3.18 of the RAA; a few examples below (their status, including whether they were cured, or escalated to suspension or termination is listed
in the Compliance enforcement page at <a href="https://www.icann.org/compliance/notices"><span style="color:blue">https://www.icann.org/compliance/notices</span></a>)<o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/981/serad-to-677-20nov17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/981/serad-to-677-20nov17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/923/serad-to-nicolas-24apr17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/923/serad-to-nicolas-24apr17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/901/serad-to-orza-13feb17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/901/serad-to-orza-13feb17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1125/hedlund-to-barria-21may19.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1125/hedlund-to-barria-21may19.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1033/serad-to-loiseau-26apr18.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1033/serad-to-loiseau-26apr18.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1107/serad-to-zhou-14feb19.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1107/serad-to-zhou-14feb19.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1055/serad-to-pellegrini-26jul18.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1055/serad-to-pellegrini-26jul18.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1047/serad-to-wang-10jul18.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1047/serad-to-wang-10jul18.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1037/serad-to-zhou-30apr18.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1037/serad-to-zhou-30apr18.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1035/serad-to-delanoy-27apr18.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1035/serad-to-delanoy-27apr18.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/1021/serad-to-kang-4apr18.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/1021/serad-to-kang-4apr18.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/979/serad-to-240-20nov17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/979/serad-to-240-20nov17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/953/serad-to-lopez-29aug17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/953/serad-to-lopez-29aug17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/945/serad-to-boomavan-28jul17.pdf" title="https://www.icann.org/uploads/compliance_notice/attachment/945/serad-to-boomavan-28jul17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/945/serad-to-boomavan-28jul17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/931/serad-to-venkataraman-16may17.pdf" title="https://www.icann.org/uploads/compliance_notice/attachment/931/serad-to-venkataraman-16may17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/931/serad-to-venkataraman-16may17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/923/serad-to-nicolas-24apr17.pdf" title="https://www.icann.org/uploads/compliance_notice/attachment/923/serad-to-nicolas-24apr17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/923/serad-to-nicolas-24apr17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/913/serad-to-wesson-30mar17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/913/serad-to-wesson-30mar17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/907/serad-to-villalvirdelcid-13mar17.pdf" title="https://www.icann.org/uploads/compliance_notice/attachment/907/serad-to-villalvirdelcid-13mar17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/907/serad-to-villalvirdelcid-13mar17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><a href="https://www.icann.org/uploads/compliance_notice/attachment/903/serad-to-gray-10mar17.pdf"><span style="color:blue">https://www.icann.org/uploads/compliance_notice/attachment/903/serad-to-gray-10mar17.pdf</span></a><o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt">The above does not reflect the number of abuse complaints processed by ICANN Compliance that did not result in breaches (the vast majority across all complaint
types). In these cases, the registrar demonstrated having taken reasonable and prompt steps to investigate and respond appropriately to the abuse report in accordance with the registrar’s own abuse policies by, for example, suspending the domain name; contacting
the registrant of the domain name(s) subject to the abuse report and asking for and obtaining evidence (e.g. licenses for pharmaceutical-related abuse reports); providing web-hosting information about the subject domain name(s) to the complainant for reporting
the abusive content to the entity hosting the allegedly abusive content or terminating the agreement between the registrar and registrant by allowing the transfer to a different registrar.<o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt">Hope this is helpful. Thanks. <o:p></o:p></span></p>
<p class="leftparagraph" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Jamie<o:p></o:p></span></p>
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