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<p class="MsoNormal">Dear PTI,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for the opportunity to submit comments and hence make an input, hopefully constructive, to your strategic plan. The Caribbean Telecommunications Union is an observer member of the GAC and I am currently the GAC liaison member
on ICANN’s Customer Standing Committee which reviews PTI’s operational performance. The comments below were raised in the May 14 webinar where PTI presented the draft strategic plan but are also formally submitted here for consideration.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="mso-list:l0 level1 lfo3">The time horizon of FY21-FY24 is different from ICANN org’s FY21-FY25 and PTI actually has a target stated in their plan to harmonise time horizons with ICANN org. It is understood that PTI’s bylaws specify
“a four-year strategic plan” but nothing prevents PTI from addressing ICANN’s FY25 requirements within PTI’s current draft plan while pursuing harmonisation of ICANN’s and PTI’s strategic planning horizons for the next planning cycle. Some specific statement
in this regard is suggested.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Risks are listed against each individual strategy but no risk mitigation measures are directly associated with the respective risks. It was noted that many risk mitigation measures might be surmised from
the strategic targets listed but clearer reference and relevance could be established in the presentation e.g. by using a tabular format with risks and risk mitigation columns.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">There is no discussion of PTI strengths and weaknesses, which would be relevant to assessing appropriateness of the scope of the strategies themselves and to gauging PTI’s capacity to implement. While addressing
this would impact the length of the document, a concise presentation is warranted in order to confirm the relevance and scope of the major strategies (e.g. showing that weaknesses are being addressed) as well as to give confidence that PTI has or will acquire
the capacity to achieve the stated strategic objectives.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Notwithstanding not having seen a statement of strengths and weaknesses, the major strategic thrusts of trust, security, service delivery, operational excellence and governance otherwise seem appropriate
and reasonably well addressed but should also be referenced to some SWOT findings.<o:p></o:p></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks again for the opportunity to comment. We hope that this strategic plan when completed provides the blueprint that ensures PTI’s continued excellent performance in the coming years.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#2E3192;mso-fareast-language:EN-TT">Nigel Cassimire |
</span></b><span style="color:#2E3192;mso-fareast-language:EN-TT">Telecommunications Specialist<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:6.0pt;color:#2E3192;mso-fareast-language:EN-TT"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#2E3192;mso-fareast-language:EN-TT">Caribbean
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#2E3192;mso-fareast-language:EN-TT">Telecommunications
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#2E3192;mso-fareast-language:EN-TT">Union
<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192;mso-fareast-language:EN-TT">4 Mary Street, St. Clair<b> |</b> Port of Spain<b> |</b> Trinidad and Tobago
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#2E3192;mso-fareast-language:EN-TT">Tel:</span></b><span style="font-size:10.0pt;color:#2E3192;mso-fareast-language:EN-TT"> (+1 868) 628-0281 ext. 235
<b>| Fax:</b> (+1 868) 622-6523 Website: </span><span style="color:#1F497D;mso-fareast-language:EN-TT"><a href="http://ctu.int/"><span style="font-size:10.0pt;color:#0563C1">http://ctu.int</span></a></span><span style="font-size:10.0pt;color:#2E3192;mso-fareast-language:EN-TT"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2E3192;mso-fareast-language:EN-TT"><o:p> </o:p></span></p>
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