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<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'>Dear Norbert,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'>I have
discussed the below with American Express and they are looking into the quote
you received from your agent of $695 ticket and why it did not show up in their
system. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'>American
Express will be sending an explanation of their findings as well providing
another flight option.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'>Thank you in
advance for your patience.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:11.0pt;font-family:"Century Gothic";color:blue'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:10.0pt;font-family:"Century Gothic";color:blue'>Stacy Hoffberg</span></font><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:10.0pt;font-family:"Century Gothic";color:blue'>ICANN -
Meeting Planner</span></font><font color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=2
color=blue face="Century Gothic"><span style='font-size:10.0pt;font-family:
"Century Gothic";color:blue'>4676 Admiralty Way, Ste. 330</span></font></st1:address></st1:Street><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:City w:st="on"><font size=2 color=blue
face="Century Gothic"><span style='font-size:10.0pt;font-family:"Century Gothic";
color:blue'>Marina</span></font></st1:City><font size=2 color=blue
face="Century Gothic"><span style='font-size:10.0pt;font-family:"Century Gothic";
color:blue'> <st1:State w:st="on">del</st1:State> <st1:place w:st="on"><st1:City
w:st="on">Rey</st1:City>, <st1:State w:st="on">CA</st1:State> <st1:PostalCode
w:st="on">90292</st1:PostalCode></st1:place></span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:10.0pt;font-family:"Century Gothic";color:blue'>Phone:
310.301.3875</span></font><font color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><font size=2
color=blue face="Century Gothic"><span style='font-size:10.0pt;font-family:
"Century Gothic";color:blue'>Mobile</span></font></st1:place></st1:City><font
size=2 color=blue face="Century Gothic"><span style='font-size:10.0pt;
font-family:"Century Gothic";color:blue'>: 310.818.9074</span></font><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:10.0pt;font-family:"Century Gothic";color:blue'>Skype:
stacy.hoffberg</span></font><font color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Century Gothic"><span
style='font-size:10.0pt;font-family:"Century Gothic";color:blue'><a
href="mailto:stacy.hoffberg@icann.org">stacy.hoffberg@icann.org</a></span></font><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'> <o:p></o:p></span></font></p>
<p><font size=3 color=blue face="Century Gothic"><span style='font-size:12.0pt;
font-family:"Century Gothic";color:blue'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Norbert Klein
[mailto:nhklein@gmx.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, January 11, 2008
11:10 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Sabregrpair;
STACY.HOFFBERG@icann.org<br>
<b><span style='font-weight:bold'>Cc:</span></b> Denise Michel; Paul Twomey;
GNSO.SECRETARIAT@GNSO.ICANN.ORG; GNSO Council<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: ICANN GNSO - Group
3356 - PAX NAME: Klein ***Response is Required ASAP***Attn Annie</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>I address this response mail to "Sabregrpair"
<sabregrpair@aexp.com><o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>but I copy it also to several other persons, because it shows
that the present discussion about a fair sharing of travel and hotel expenses
for GNSO Council members needs obviously to be carried to a different level,
first of all also to <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Ms. Stacy Hoffberg, in charge of ICANN travel arrangements.<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Dear Stacy,<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>I just found the following mail this morning in my inbox,
requiring a response within 72 hours:<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>= = =<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Hello, <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>fare is now USD 2577.70 no lower fares available <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Please review the tentative itinerary below for changes or
approval to ticket. You have 72 hours from the time of receipt of this email to
respond, otherwise your tentative flight reservation will automatically gets
canceled... <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>. . .<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>PENALTY FARE REMARKS <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>THIS IS AN ADVANCED PURCHASE NONRFUNDABLE FARE. <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>ANY CHANGES MAY RESULT IN A HIGHER FARE AND CHANGE FEE...<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>= = =<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>I am utterly surprised. When I started to inquire about flights
to the New Delhi ICANN meetings and made a tentative reservation a long time
ago, I could have bought the ticket for US$535. Then, in the meantime, it went
up to US$590 – and I had mentioned this also in my earlier mails, always adding
that the airfare prices I quote are subject to possible change.<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>So this morning, after receiving the mail above, I contacted
immediately my normal agent again: the ticket is now $695, changeable and
refundable – and still available, if I would purchase it early in the week. And
it is exactly for the same airline and for the same flights for which the ICANN
agent would charge 3.7 times more than my agent here.<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>I remember some comments in the discussions of the Council that
ICANN should not too easily accept to pay for the expenses which the GNSO
Council members incur for travel and face-to-face meetings. Especially, there
was hesitation expressed about paying hotel costs for GNSO Council members. <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>In the meantime we had the GNSO information about the prices for
the suggested hotels – the hotel rates for one night are in the general range
of the GNP per person for one year in <st1:country-region w:st="on"><st1:place
w:st="on">Cambodia</st1:place></st1:country-region>.<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>As I am working as a volunteer without salary since the last 18
months, I would appreciate: <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>1) to be authorized to buy my ticket here for US$695.00 (for
later re-imbursement), and<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>2) to receive the difference between the two prices quoted
($2,577.70 minus $695.00), that is $1,882.70, towards covering hotel costs in <st1:City
w:st="on"><st1:place w:st="on">New Delhi</st1:place></st1:City>.<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Naturally, I need an answer within less than 72 hours, as that is
the deadline that was given in the mail to me this morning. <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>I am aware that this may raise some difficult questions, but I
think the price difference is so outrageous that I cannot but put this up for
wider discussion for a quick decision now, and towards future policy
discussions.<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Sincerely,<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Norbert Klein<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Member of the GNSO Council<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>cc: <o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Ms. Denise Michel<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>Dr. Paul Twomey<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>GNSO Secretariat<o:p></o:p></span></font></p>
<p><font size=2 face="Sans Serif"><span style='font-size:10.0pt;font-family:
"Sans Serif"'>GNSO Council <o:p></o:p></span></font></p>
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