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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'> Jonathan Robinson [mailto:jonathan.robinson@ipracon.com] <br><b>Sent:</b> 21 June 2014 17:06<br><b>To:</b> fadi.chehade@icann.org<br><b>Cc:</b> Cassia Oliveira (cassia.oliveira@icann.org); Theresa Swinehart (theresa.swinehart@icann.org)<br><b>Subject:</b> Meeting with the GNSO<br><b>Importance:</b> High<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello Fadi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Facilitated by the Council, the GNSO has today discussed our planned meetings with Theresa, you, the GDD and the ICANN Board tomorrow.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We will be meeting with you immediately ahead of our meeting with Theresa and you have been copied into the note describing the desired scope of the discussion and issues arising.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>What we would like to cover with you is anything you may wish to pick up on what we have discussed with Theresa on but specifically, three issues:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraphCxSpFirst style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>ICANN “Community Issues”<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Undue pressure being placed on the community e.g. timeframes being set too fast for public comment<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>This is connected with a pervasive sense of Workload / Burnout combined with a concern for lack of volunteer recognition / support / reward<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>c.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>The above points lead to a concern about the effective current functioning of “the model” and the associated consequences of such failings<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>ICANN Organisational Performance / Operational Excellence<br>(Gap between community expectations and actual experience)<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>From - Registries & NTAG<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>From - Registrars (inc ICANN Website, RADAR DB)<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>c.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>N.B. This is perceived to be not only a GNSO issue but one that impacts everything that ICANN does<br>Operational excellence and perceived excellence will affect our ability to provide the critical “defence” of the organisation <o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>A letter has been sent to a 3<sup>rd</sup> party dispute resolution provider (ICDR). <o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>What’s the rationale?<o:p></o:p></p><p class=MsoListParagraphCxSpLast style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Concern is that it is a form of political expediency overriding accountability?<o:p></o:p></p><p class=MsoNormal>Thank-you for agreeing to meet with us and for considering this detailed input.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Best wishes,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><br>Jonathan<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>