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<div>Dear Glen -</div>
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<div>Thank you for following up with Nick on these open items. </div>
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<div>If Councilors or their SGs have any additional questions regarding security & safety preparations for ICANN55 in Marrakech, could I ask that these be directed those to the sub team that is planning this meeting? That effort is being led by Susan, Amr,
and Donna.</div>
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<div>Thanks—</div>
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<div>J.</div>
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<span style="font-weight:bold">From: </span><<a href="mailto:owner-council@gnso.icann.org">owner-council@gnso.icann.org</a>> on behalf of Glen de Saint Géry <<a href="mailto:Glen@icann.org">Glen@icann.org</a>><br>
<span style="font-weight:bold">Date: </span>Wednesday, December 16, 2015 at 4:08 <br>
<span style="font-weight:bold">To: </span>GNSO Council List <<a href="mailto:council@gnso.icann.org">council@gnso.icann.org</a>><br>
<span style="font-weight:bold">Subject: </span>[council] GNSO Council questions concerning security issues in Marrakech<br>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif;">Dear Councillors,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">As a follow-up to the security briefing that Nick Tomasso and his team provided the Council with on 19 November and the questions the Council posed on the mailing
list, please find the responses in italics below:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">•<span class="apple-tab-span">
</span>With the posting publicly of the location of where the security details will be at the venue, should we be concerned that others may gain access to this plan?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> (FYI the presentation has been removed from the website)<o:p></o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">No, it should not have been posted publicly and for that reason was removed from the website.<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">•<span class="apple-tab-span">
</span>Can we get an update from the Moroccan authorities about security enhancements outside the venue, e.g. the airport?<br>
<i>We have developed our security requirements for the Marrakech Meeting and will be working in concert with Moroccan authorities to implement them. This will include security arrangements away from the meeting venue. We will share general information on
that plan once completed.<o:p></o:p></i></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> <o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo3"><!--[if !supportLists]--><span style="font-size: 10pt;"><span style="mso-list:Ignore">·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Donna Austin, RySG: Can we have the details about the firm Chris works for? Happy to have this in writing<i>.</i></span><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> <i>Control Risks is an international firm with extensive expertise in managing security for large events.
</i></span><i><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="https://www.controlrisks.com/en/services/security-risk/travel-security"><span lang="EN-US" style="color:windowtext">https://www.controlrisks.com/en/services/security-risk/travel-security</span></a></span></i><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> </span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Chris Clark’s bio is attached. </span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">He is a contractor reporting to Nick and responsible for managing all aspects of our meetings security program.</span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> </span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> </span><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 10pt;"><span style="mso-list:Ignore">·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span></span><!--[endif]--><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">As well as to the booking issues delegates were having at the Palmeraie Resort in Marrakech.</span><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> <i>The problem was due to a lack of communication between the sales and reservations departments on the terms and conditions of our contract.</i><span style="color:#1F497D"><o:p></o:p></span></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> <o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Reservation restrictions have now been removed. Delegate reservations can be modified or cancelled without incurring penalty fees.
</span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> </span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Guest room availability following the meeting, beginning on the Friday, March 11, is limited and those dates may appear as “sold out” online. Delegates wishing
to extend their stays may contact Loubna El Mekkaoui for assistance. Please refer to the “ICANN Meeting” when inquiring.</span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> </span></i><i><span style="font-size: 10pt; font-family: Arial, sans-serif;"><o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Loubna El Mekkaoui, Sales Manager, Palmeraie Resorts<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">(address will be provided on request)<o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Please let me know if you have any questions. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Glen<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif; color: black;"> </span><span lang="EN-US" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; color: black;">De :</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif; color: black;"> Glen de Saint Géry
<br>
<b>Envoyé :</b> mercredi 25 novembre 2015 19:45<br>
<b>À :</b> Nick Tomasso<br>
<b>C</b></span><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: black;">c :</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: black;"> Glen de Saint Géry; Mary Wong; Marika Konings; Geoff Bickers;
<a href="mailto:Chris.Clark@controlrisks.com">Chris.Clark@controlrisks.com</a>; David Olive<br>
<b>Objet :</b> GNSO Council questions concerning security issues in Marrakech</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: Arial, sans-serif; color: black;">Dear Nick,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: Arial, sans-serif; color: black;"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">Thank you and your team very much for attending the Council call on Thursday 19 November 2015. The Councillors appreciated your update and asked whether you would
please be so kind as to provide responses to these questions:</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">•<span class="apple-tab-span">
</span>With the posting publicly of the location of where the security details will be at the venue, should we be concerned that others may gain access to this plan?</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;"> (FYI the presentation has been removed from the website)</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">•<span class="apple-tab-span">
</span>Can we have the details about the firm Chris works for sent to the Council? [NOTE: this has been done – any additional information/follow up?] </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">•<span class="apple-tab-span">
</span>Can we get an update from the Moroccan authorities about security enhancements outside the venue, e.g. the airport?</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">•<span class="apple-tab-span">
</span>Can ICANN staff provide updates about concerns that the rooms in Marrakech are: (1) non-refundable/changeable; (2) to be prepaid; and (3) not available on Thursday night? Apparently the hotel is also asking people to email a scanned copy of the front
and back of their credit cards – all these are very discouraging and difficult for attendees, especially business travelers. [NOTE: much of this has been done – any additional information/follow up?]</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">Thank you very much.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-family: Arial, sans-serif; color: black;">Kind regards,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);">Glen</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);">Glen de Saint Géry<br>
GNSO Secretariat<br>
</span><b><span lang="FR-BE" style="font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR-BE"><a href="mailto:gnso.secretariat@gnso.icann.org"><span lang="EN-US">gnso.secretariat@gnso.icann.org</span></a></span></b><span lang="EN-US" style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);"><br>
</span><b><span lang="FR-BE" style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);"><a href="http://gnso.icann.org/">http://gnso.icann.org</a></span></b><span style="color:black"><o:p></o:p></span></p>
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