[CWG-Stewardship] Notes, Recordings, Transcript CWG IANA DT-C Meeting #5 | 02 April

[Brenda Brewer]

Dear all, 

 

The notes, recordings and transcripts for the CWG IANA DT-C Meeting #5 - 2 April are available here:
https://community.icann.org/pages/viewpage.action?pageId=52895501

Action Items

ACTION: Bernie, as DT-A staff lead, will take this issue to DT-A

ACTION: Determine what expertise may be required to sit on CSC 

Notes

Discussion of CWG Call 2 Apr:

- presentation/status of Design Teams

- mention of relationship of DT-C with DT-M

- Template for DT output

- DT-C Development of Charter

- DTs due on 10 Apr, High Intensity work on 13,14 Apr

1)  DT-A IANA SLE

- Discussion of DT-A SLE documentation and understand input from IANA

- DT-A Standalone work?  Discussion with IANA for any agreed upon SLAs

- Is DT-A the negotiator for SLAs?  Should be result of negotiation between RyOs and IANA

- Assumption that future SLAs negotiated between CSC and IANA

- DT-A should perhaps include content on how future Service Levels be addressed; Current DT-C report
does have content on how to address Service Levels going forward; 

ACTION: Bernie, as DT-A staff lead, will take this issue to DT-A

2) DT-M Escalation

- Keep what we have - CWC and IANA in cases of remediation

- Three parallel processes; will be included in proposal

- 1st process - Emergency

- 2nd process Customer Svc Complain Process

- 3rd escalation to CSC

- Specify in detail the triggers for escalation

- Reference to Kurts work, ID of triggers is more detailed; illustrative and negotiated with IANA as
to how that would work.

- CSC version will take escalation to a certain point; if CSC believes of poor performance

- Two process overlapping; 1) something gone wrong  2) service complaint resolution process (CSC
mediating) 3) escalation, but not to whom, but CSC used as a mediator; Issue with committee of four
worthy people having to perform mediation is a big task.

- Remedial action is missing (Annex Z, point 1) - Ensure DT-M, this is not a part of CSC.  CSC be
made aware of the issue; provide instruction and plan to be delivered within "x" timeframe.

- Assuming CSC is minimal organization; purely technical ops; still might require effort to handle
escalations

- Still unclear if there will be an MRT

- Caution as to not to tailor task to fit organization. If CSC not a part of escalation, then where
it will it go?

- MB vision of CSC day to day monitoring process; if threshold breach, would alert ccNSO/GNSO as
necessary. Use the SOs to trigger certain 
accountability mechanisms.

3) DT-N Periodic Review of IANA Function

- DT-N has not really started; 1st meeting will be scheduled early next week

- SD to integrate DT-C concepts into DT-N where appropriate

- DT-N assumption that it will be a multi-stakholder body that would cover the review

- How should review team be formed and constituted?

- Concern - CSC primary role to monitor performance; unsure if CSC will be well equipped to do that
from a resourcing perspective & work output perspective.  This effort is yet to be sized.  Periodic
review could be significant amount of work; MB agrees that CSC not perform peridoc review

- Role of CSC provides information, perhaps into AoC type of review process that could be
multi-stakeholder; flag as way forwards; SF agrees with approach; some piece of the periodic reviews
does need to be MS.

4) DT-C Document:

- DT-C to develop Charter; seeking appropriate template

- Should include bit on how escalation process flows through CSC

- Discussion of Changes in latest version

ACTION: Determine what expertise may be required to sit on CSC 

Final draft for Monday, call on Tuesday to wrap it up.

 

 

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