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I strongly support this. We have sufficient work to do in just making the
transition happen. Changes that are not mandatory for an effective
transition are, in my mind, either out of scope, or distractions.
<br><br>
Alan<br><br>
At 28/02/2015 06:43 PM, Chris Disspain wrote:<br>
<blockquote type=cite class=cite cite="">Greetings Paul and All,<br><br>
Thanks you Paul for the work done on this so far.<br><br>
I have a concern about the work this design team will undertake being
achievable in a timely manner AND in fact being necessary at this stage.
Specifically my concern revolves around item 2 in the detailed
description 'Document, list and detail how these current SLEs should be
modified as part of the transition proposal to address any gaps or issues
that were identified’.<br><br>
The IANA function is currently performed in accordance with the documents
available at;<br><br>
<a href="https://www.icann.org/en/about/agreements/iana/contract-i-1-31may12-en.pdf" eudora="autourl">
https://www.icann.org/en/about/agreements/iana/contract-i-1-31may12-en.pdf</a>
<br><br>
<a href="https://www.icann.org/en/about/agreements/iana/contract-i-2-redacted-31may12-en.pdf" eudora="autourl">
https://www.icann.org/en/about/agreements/iana/contract-i-2-redacted-31may12-en.pdf</a>
<br><br>
<a href="https://www.icann.org/en/about/agreements/iana/contract-i-3-redacted-31may12-en.pdf" eudora="autourl">
https://www.icann.org/en/about/agreements/iana/contract-i-3-redacted-31may12-en.pdf</a>
<br><br>
<a href="http://www.iana.org/performance" eudora="autourl">
http://www.iana.org/performance</a><br><br>
<br>
Whilst I know that there are some who believe that there can be
improvements in the current service levels and performance of IANA
including in the area of further automation and so on, it is my
understanding that there is general consensus amongst the IANA customers
that the current service levels and performance of IANA are satisfactory.
<br><br>
Part of my concern is that changes to these service levels will need to
be carefully thought through (not least to ensure that any changes don’t
impinge on policy) and discussed by and bought into by the IANA customers
which is a pretty tall order given the rest of the work that needs to be
done in the time frame we have set.<br><br>
On that basis I wonder whether we would not be better served by accepting
the current status quo and building a mechanism for review and negotiated
changes to those service levels that could be employed immediately after
transition and on an ongoing basis. <br><br>
Thoughts?<br><br>
<br>
Cheers,<br><br>
Chris<br><br>
<br><br>
<br><br>
On 1 Mar 2015, at 09:36 , Marika Konings <marika.konings@icann.org>
wrote:<br><br>
> Dear All,<br>
> <br>
> On behalf of Paul Kane, please find attached the completed template
for the Service Levels Expectations Design Team. <br>
> <br>
> Best regards,<br>
> <br>
> Marika<br><br>
<br>
Greetings Paul and All,<br><br>
Thanks you Paul for the work done on this so far.<br><br>
I have a concern about the work this design team will undertake being
achievable in a timely manner AND in fact being necessary at this stage.
Specifically my concern revolves around item 2 in the detailed
description 'Document, list and detail how these current SLEs should be
modified as part of the transition proposal to address any gaps or issues
that were identified’.<br><br>
The IANA function is currently performed in accordance with the documents
available at;<br><br>
<a href="https://www.icann.org/en/about/agreements/iana/contract-i-1-31may12-en.pdf">
https://www.icann.org/en/about/agreements/iana/contract-i-1-31may12-en.pdf</a>
<br><br>
<a href="https://www.icann.org/en/about/agreements/iana/contract-i-2-redacted-31may12-en.pdf" eudora="autourl">
https://www.icann.org/en/about/agreements/iana/contract-i-2-redacted-31may12-en.pdf</a>
<br><br>
<a href="https://www.icann.org/en/about/agreements/iana/contract-i-3-redacted-31may12-en.pdf">
https://www.icann.org/en/about/agreements/iana/contract-i-3-redacted-31may12-en.pdf</a>
<br>
<a href="http://www.iana.org/performance" eudora="autourl">
http://www.iana.org/performance</a><br><br>
<br>
Whilst I know that there are some who believe that there can be
improvements in the current service levels and performance of IANA
including in the area of further automation and so on, it is my
understanding that there is general consensus amongst the IANA customers
that the current service levels and performance of IANA are satisfactory.
<br><br>
Part of my concern is that changes to these service levels will need to
be carefully thought through (not least to ensure that any changes don’t
impinge on policy) and discussed by and bought into by the IANA customers
which is a pretty tall order given the rest of the work that needs to be
done in the time frame we have set.<br><br>
On that basis I wonder whether we would not be better served by accepting
the current status quo and building a mechanism for review and negotiated
changes to those service levels that could be employed immediately after
transition and on an ongoing basis. <br><br>
Thoughts?<br><br>
<br>
Cheers,<br><br>
<br>
Chris<br><br>
<br><br>
<br>
On 1 Mar 2015, at 09:36 , Marika Konings
<<a href="mailto:marika.konings@icann.org">marika.konings@icann.org</a>
> wrote:<br><br>
<blockquote type=cite class=cite cite="">Dear All,<br><br>
On behalf of Paul Kane, please find attached the completed template for
the Service Levels Expectations Design Team. <br><br>
Best regards,<br><br>
Marika</blockquote><br>
Content-Disposition: attachment; filename*0="Design Team - Service
Level"<br>
Expectations - 28 February 2015 - PK";<br>
<x-tab> </x-tab>
filename*1=".docx"<br>
Content-Type:
application/vnd.openxmlformats-officedocument.wordprocessingml.document;<br>
<x-tab> </x-tab>
x-unix-mode=0644; name="Design Team - Service Level Expectations -
28"<br>
February 2015 - PK.docx"<br><br>
<br>
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