<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Verdana;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
span.EmailStyle18
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri","sans-serif";}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&#43;1
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Chuck<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> cwg-stewardship-bounces@icann.org [mailto:cwg-stewardship-bounces@icann.org]
<b>On Behalf Of </b>Jordan Carter<br>
<b>Sent:</b> Sunday, March 01, 2015 2:17 AM<br>
<b>To:</b> Seun Ojedeji<br>
<b>Cc:</b> cwg-stewardship@icann.org<br>
<b>Subject:</b> Re: [CWG-Stewardship] Service Level Expectations Design Team Template<o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">I've thought of a b/c mid point complication:&nbsp;<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class="MsoNormal">It is:&nbsp;whether anything needs to be added to currently documented SLA standards to allow the transition to be acceptable to any key customer community.<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class="MsoNormal">That's not a wholesale review but it's a little more than b), while respecting the need for conservatism and efficiency....<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class="MsoNormal">Jordan&nbsp;<br>
<br>
On Sunday, 1 March 2015, Seun Ojedeji &lt;<a href="mailto:seun.ojedeji@gmail.com">seun.ojedeji@gmail.com</a>&gt; wrote:<o:p></o:p></p>
<p>&#43;1 to Jordan's specific suggestion as well;&nbsp; considering that everything works just fine right now is an indication that repeating the current SLA would at least maintain status quo.<o:p></o:p></p>
<p>Will be good if that methodology is applied to other design teams as much as possible.
<br>
The goal is to build a stronger ICANN and so long as we have a&nbsp; multistakeholder means/process to do that, then our job is done.<o:p></o:p></p>
<p>Cheers!<o:p></o:p></p>
<p>sent from Google nexus 4<br>
kindly excuse brevity and typos.<o:p></o:p></p>
<div>
<p class="MsoNormal">On 1 Mar 2015 01:46, &quot;Chris Disspain&quot; &lt;<a href="javascript:_e(%7B%7D,'cvml','ceo@auda.org.au');" target="_blank">ceo@auda.org.au</a>&gt; wrote:<o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">You read me right, man ;-)<o:p></o:p></span></p>
<div>
<p><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
<p><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
<p><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Cheers,<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
<p><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Chris<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">On 1 Mar 2015, at 11:35 , Jordan Carter &lt;<a href="javascript:_e(%7B%7D,'cvml','jordan@internetnz.net.nz');" target="_blank">jordan@internetnz.net.nz</a>&gt; wrote:<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><br>
<br>
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Hi all,<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">I think Chris's proposal makes sense too in logically separating:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">a) porting across existing service level obligations to the post-transition environment;<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">b) creating the possibility of reviewing and changing them in future; and&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">c) reviewing and updating the substantive content<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">If I read him right a) and b) should be done, but c) should not.&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">That might trim the work this design team needs to do and make finalising the names community proposal easier...<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">cheers<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Jordan<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">On 1 March 2015 at 08:56, Avri Doria &lt;<a href="javascript:_e(%7B%7D,'cvml','avri@acm.org');" target="_blank">avri@acm.org</a>&gt; wrote:<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Hi,<br>
<br>
Makes sense to me.<br>
<br>
avri<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">On 28-Feb-15 18:43, Chris Disspain wrote:<o:p></o:p></span></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">On that basis&nbsp;I wonder whether we would not be better served by accepting the current status quo and building a mechanism for review and negotiated changes
 to those service levels that could be employed immediately after transition and on an ongoing basis.&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Thoughts?<o:p></o:p></span></p>
</div>
</blockquote>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><br>
<br>
<o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">
<hr size="2" width="99%" noshade="" style="color:#909090" align="center">
</span></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0in 11.25pt 0in 6.0pt">
<p class="MsoNormal"><a href="http://www.avast.com/" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1026" src="http://static.avast.com/emails/avast-mail-stamp.png"></span></a><o:p></o:p></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p><span style="font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#3D4D5A">This email has been checked for viruses by Avast antivirus software.
<br>
<a href="http://www.avast.com/" target="_blank">www.avast.com</a> <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><br>
_______________________________________________<br>
CWG-Stewardship mailing list<br>
<a href="javascript:_e(%7B%7D,'cvml','CWG-Stewardship@icann.org');" target="_blank">CWG-Stewardship@icann.org</a><br>
<a href="https://mm.icann.org/mailman/listinfo/cwg-stewardship" target="_blank">https://mm.icann.org/mailman/listinfo/cwg-stewardship</a><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><br>
<br clear="all">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666"><o:p>&nbsp;</o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">--
<o:p></o:p></span></p>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">Jordan Carter<br>
<br>
Chief Executive <br>
<b>InternetNZ</b><br>
<br>
04 495 2118 (office) | <a href="tel:%2B64%2021%20442%20649" target="_blank">&#43;64 21 442 649</a> (mob)<br>
<a href="javascript:_e(%7B%7D,'cvml','jordan@internetnz.net.nz');" target="_blank">jordan@internetnz.net.nz</a>
<br>
Skype: jordancarter<br>
<br>
<i>A better world through a better Internet&nbsp;</i><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#666666">_______________________________________________<br>
CWG-Stewardship mailing list<br>
<a href="javascript:_e(%7B%7D,'cvml','CWG-Stewardship@icann.org');" target="_blank">CWG-Stewardship@icann.org</a><br>
<a href="https://mm.icann.org/mailman/listinfo/cwg-stewardship" target="_blank">https://mm.icann.org/mailman/listinfo/cwg-stewardship</a><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
CWG-Stewardship mailing list<br>
<a href="javascript:_e(%7B%7D,'cvml','CWG-Stewardship@icann.org');" target="_blank">CWG-Stewardship@icann.org</a><br>
<a href="https://mm.icann.org/mailman/listinfo/cwg-stewardship" target="_blank">https://mm.icann.org/mailman/listinfo/cwg-stewardship</a><o:p></o:p></p>
</div>
</div>
</div>
<p class="MsoNormal"><br>
<br>
-- <br>
Jordan Carter<br>
Chief Executive, InternetNZ<o:p></o:p></p>
<p>&#43;64-21-442-649 | <a href="mailto:jordan@internetnz.net.nz">jordan@internetnz.net.nz</a><o:p></o:p></p>
<p>Sent on the run, apologies for brevity<o:p></o:p></p>
</div>
</body>
</html>