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    MM "<span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">People

      who come to ICANN from the outside routinely tell me they are
      overwhelmed by process details and the acronyms associated with
      them, and it all seems quite meaningless to them or, at worse, a
      Kafkaesque devotion to process for its own sake."<br>
        </span><br>
    I would heartily second that.  I can technically no longer claim to
    be an ICANN outsider, but I still cling to the vestiges of my former
    sanity...how the place functions, whose remit this is and what this
    or that committee has to do is enough to drive us nuts. 
    Particularly because in this instance, the two committees are so
    logically interdependent and we don't want to hear why they were
    split....etc.<br>
    Stephanie Perrin<br>
    <br>
    <div class="moz-cite-prefix">On 2015-06-16 13:05, Milton L Mueller
      wrote:<br>
    </div>
    <blockquote
      cite="mid:59bd0840cc2843acb4f8dd72fb55820e@EX13-MBX-13.ad.syr.edu"
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        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">Jonathan<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">A
            bit of a late intervention and I am about to get on a plane
            to BA so it may be too late, but I think Olivier is quite
            right (and if Olivier and I agree on something in CWG we
            cannot fail to be right…;-) <o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">People
            who come to ICANN from the outside routinely tell me they
            are overwhelmed by process details and the acronyms
            associated with them, and it all seems quite meaningless to
            them or, at worse, a Kafkaesque devotion to process for its
            own sake.  <o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">Whatever
            you do with the presentation, please highlight what the
            proposal _<i>does</i>_ above all else; people really do not
            care that the ICG was formed after consultations in
            Singapore, that the enhanced accountability process was
            divided into 2 workstreams in November 2014, etc., etc..
            They want to know what we proposed and why.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">MM<o:p></o:p></span></p>
        <p class="MsoNormal"><a moz-do-not-send="true"
            name="_MailEndCompose"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"><o:p> </o:p></span></a></p>
        <div style="border:none;border-left:solid blue 1.5pt;padding:0in
          0in 0in 4.0pt">
          <div>
            <div style="border:none;border-top:solid #E1E1E1
              1.0pt;padding:3.0pt 0in 0in 0in">
              <p class="MsoNormal"><b><span
                    style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">
                  <a class="moz-txt-link-abbreviated" href="mailto:cwg-stewardship-bounces@icann.org">cwg-stewardship-bounces@icann.org</a>
                  [<a class="moz-txt-link-freetext" href="mailto:cwg-stewardship-bounces@icann.org">mailto:cwg-stewardship-bounces@icann.org</a>]
                  <b>On Behalf Of </b>Jonathan Robinson<br>
                  <b>Sent:</b> Thursday, June 11, 2015 4:58 AM<br>
                  <b>To:</b> 'Jordan Carter'; 'Olivier MJ
                  Crepin-Leblond'<br>
                  <b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cwg-stewardship@icann.org">cwg-stewardship@icann.org</a><br>
                  <b>Subject:</b> Re: [CWG-Stewardship] Feedback on
                  First Webinar<o:p></o:p></span></p>
            </div>
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          <p class="MsoNormal"><o:p> </o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">Olivier &amp; Jordan,<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><br>
              This is food for thought and agreed, we should try to
              improve the materials ahead of BA if necessary. We are
              working flat-out and I am sure the presentation is not
              fully refined at this stage.<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><o:p> </o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">That said, we in the CWG  have all come on a
              journey to get to where we are now and many of those
              attending the webinar haven’t been alongside us all the
              way.<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">Therefore, I think we do have to do some work
              to bring them along that journey in order to fully
              understand how and why we got to the current place which
              is a compromise for all of us.<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><o:p> </o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">I think that there is a third and critical
              point. That is the role of members (and participants) to
              help communicate and explain the work – journey &amp;
              output- of the group. Especially to those organisations
              that put appointed members onto the CWG.<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">We need your help to communicate key points
              such as outlined by Olivier below. Please do assist in
              addition to helping us (chairs &amp; staff) in our roles.<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><o:p> </o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">Thanks,<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><o:p> </o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><o:p> </o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB">Jonathan<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"
              lang="EN-GB"><o:p> </o:p></span></p>
          <p class="MsoNormal"><b><span
                style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">
              Jordan Carter [<a moz-do-not-send="true"
                href="mailto:jordan@internetnz.net.nz">mailto:jordan@internetnz.net.nz</a>]
              <br>
              <b>Sent:</b> 11 June 2015 08:52<br>
              <b>To:</b> Olivier MJ Crepin-Leblond<br>
              <b>Cc:</b> <a moz-do-not-send="true"
                href="mailto:cwg-stewardship@icann.org">cwg-stewardship@icann.org</a><br>
              <b>Subject:</b> Re: [CWG-Stewardship] Feedback on First
              Webinar<o:p></o:p></span></p>
          <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
          <div>
            <p class="MsoNormal"><span lang="EN-GB">Dear all,dear
                Olivier<o:p></o:p></span></p>
            <div>
              <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB">I would like to
                  just add my voice on the first point - it is my
                  assumption that these webinars are aimed mainly at
                  people who are coming new to the material and who will
                  be looking to understand what they will approve - or
                  not approve - in BA.<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB">If that assumption
                  is right, I do urge that the format be changed so that
                  the focus is on the substance of the proposal. Taking
                  time on the process does not seem to be the right
                  focus at this stage, for the audience.<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB">bests,<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB">Jordan<o:p></o:p></span></p>
            </div>
            <div>
              <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
            </div>
          </div>
          <div>
            <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
            <div>
              <p class="MsoNormal"><span lang="EN-GB">On 11 June 2015 at
                  19:42, Olivier MJ Crepin-Leblond &lt;<a
                    moz-do-not-send="true" href="mailto:ocl@gih.com"
                    target="_blank">ocl@gih.com</a>&gt; wrote:<o:p></o:p></span></p>
              <p class="MsoNormal"><span lang="EN-GB">Hello all,<br>
                  <br>
                  First, thanks to Lise for taking us through the slide
                  deck and making a<br>
                  complex proposal a lot more understandable.<br>
                  Now for my comments:<br>
                  <br>
                  - We have spent again around 30 minutes on the process
                  reaching this<br>
                  point and a much smaller time on the contents of the
                  proposal itself. I<br>
                  think that by this stage we should have a lot more
                  detail in the actual<br>
                  explanation of the contents of the proposal,
                  describing CSC, IFR, the<br>
                  PTI Board, SCWG, the escalation process (there is no
                  slide showing all<br>
                  of the various levels of escalation and remedials)
                  from the time a<br>
                  complaint starts and the various levels at which the
                  complaint can be<br>
                  addressed. IMHO *this* should be the meat of the
                  presentation.<br>
                  - Questions like "what happens to PTI if another IANA
                  Functions Operator<br>
                  is selected after separation?" are bound to come up
                  recurrently and we<br>
                  completely forgot to mention that this is just the
                  Names and the<br>
                  Protocols &amp; Numbers will likely remain with PTI
                  through their contract<br>
                  with ICANN. This is not made clear at all that an IFR
                  is only to do with<br>
                  Names.<br>
                  - We did not emphasize the technical nature of the
                  whole ecosystem and<br>
                  it therefore feels like a lot of these processes are
                  political - and<br>
                  this is not inspiring confidence. Emphasis on Service
                  Level<br>
                  Expectations; emphasis on Operational Continuity;
                  emphasis on Stability<br>
                  of the DNS. How are all of the processes and groups
                  proposed<br>
                  contributing to this emphasis?<br>
                  <br>
                  I hope this helps.<br>
                  <br>
                  Kind regards,<br>
                  <br>
                  Olivier<br>
                  _______________________________________________<br>
                  CWG-Stewardship mailing list<br>
                  <a moz-do-not-send="true"
                    href="mailto:CWG-Stewardship@icann.org">CWG-Stewardship@icann.org</a><br>
                  <a moz-do-not-send="true"
                    href="https://mm.icann.org/mailman/listinfo/cwg-stewardship"
                    target="_blank">https://mm.icann.org/mailman/listinfo/cwg-stewardship</a><o:p></o:p></span></p>
            </div>
            <p class="MsoNormal"><span lang="EN-GB"><br>
                <br clear="all">
                <o:p></o:p></span></p>
            <div>
              <p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
            </div>
            <p class="MsoNormal"><span lang="EN-GB">-- <o:p></o:p></span></p>
            <div>
              <div>
                <div>
                  <div>
                    <p class="MsoNormal" style="margin-bottom:12.0pt"><span
                        lang="EN-GB">Jordan Carter<br>
                        <br>
                        Chief Executive <br>
                        <b>InternetNZ</b><br>
                        <br>
                        04 495 2118 (office) | +64 21 442 649 (mob)<br>
                        <a moz-do-not-send="true"
                          href="mailto:jordan@internetnz.net.nz"
                          target="_blank">jordan@internetnz.net.nz</a>
                        <br>
                        Skype: jordancarter<br>
                        <br>
                        <i>A better world through a better Internet </i><o:p></o:p></span></p>
                  </div>
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      <pre wrap="">_______________________________________________
CWG-Stewardship mailing list
<a class="moz-txt-link-abbreviated" href="mailto:CWG-Stewardship@icann.org">CWG-Stewardship@icann.org</a>
<a class="moz-txt-link-freetext" href="https://mm.icann.org/mailman/listinfo/cwg-stewardship">https://mm.icann.org/mailman/listinfo/cwg-stewardship</a>
</pre>
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