[SLE Team] SLE update - ICANN seeks to delay SLE Accountability reporting......

Paul M Kane - CWG paul.kane-cwg at icb.co.uk
Tue Oct 13 10:31:16 UTC 2015

Dear all

I note today's CWG call has been cancelled and there is a request for a SLE
progress update.

As you know the IANA Service Level standards developed by members of the
Community and ICANN staff was agreed by all involved in September.

This Service Level Expectation (SLE) captures _current_ IANA processes
and current transaction times for updates to the current Root Zone
Management System and introduces thresholds for each stage of the
process - thereby building a framework of accountability to the naming

In June, as part of validating the SLE compliance thresholds for their
current processes, the SLE WG proposed a test phase.  The approach of
having a test phase was accepted by ICANN (and NTIA) to simulate IANA's
life "post" NTIA's oversight. (Copy below of email explaining this sent
to the CWG Chairs below).  The test phase is scheduled to start 1st
January 2016.

I attended a meeting in Brussels on Wednesday and met with Elise Gerish,
IANA Manager who told me that ICANN does not have the resources to
identify their current RZM processes in terms of time taken for the SLE.
 Consequently, they are proposing to delay the testing of the naming
community's reporting requirements until after March/April 2016. This
was news to me and I assume/hope it would be unreasonable to deduce that
ICANN are delaying to potentially seize control of the IANA RZM (from
NTIA's oversight) without having to adhere to the operational SLE
standards agreed with the community.

The SLE document is fundamental to ensuring that ICANN delivers an
accountable service to each Registry operator and the naming community
generally.  It is essential that the community developed SLE is in place
as soon as possible.

A while back, I spoke with the contractor who wrote the IANA RZM system
and he said most of the data is already captured, it is just that ICANN
wanted the data extraction tools disabled. Having an effective
transaction log of each process step is a fundamental part of
Information Security Management (ISO/IEC 27001)- and is basic good
practice - and it should not be a complicated task to generate the SLE
reports from the transaction logs.

It is essential that at the time of transition we have a
tried/tested/proven SLE standard in place so ICANN is accountable to our
naming community.

Can I encourage every member of the CWG (and ICG) to invite ICANN to
engage the necessary resources to enable the SLE accountability
reporting mechanisms from the 1st January 2016 on their test (post NTIA)
RZM platform ...... as they are doing for the other IANA customers
(numbers and protocols)?




-------- Forwarded Message --------
Subject: 	DTA - got there ....
Date: 	Tue,  09-Jun-2015 07:45 +0100
From: 	Paul M Kane <Paul.Kane at icb.co.uk>
To: 	Jonathan Robinson <jrobinson at afilias.info>, lise.fuhr at difo.dk
<lise.fuhr at difo.dk>

I am pleased to advise ICANN/IANA and the Service Level Design team
reached agreement for a proper SLE to be in place post transition.

IANA are offering to capture the additional time stamps necessary to
ascertain their performance.

We do need the CWG (and or ICG) to sanction the continuation of our
work, after the submission to ICG, as there may be moves by ICANN to
kill a demanding SLE once it leaves our oversight and CWG's role is
wound down.

What has been agreed (privately).

 1. The CWG/ICG Community needs to sanction the work of the SLE Team as
    a Community initiative.
 2. IANA and Adam (my guy) are going to refine the SLE and then present
    that to the DTA for adoption (approx 4 weeks to finish).
 3. Once agreed, IANA will develop an Test Phase plan (2 weeks)
    including an internal ICANN request for Technical Resources.
 4. The Test phase needs NTIA approval - 2 weeks.
 5. Once NTIA has approved, the resources to extract the times needed
    will be deployed.- 1 month
 6. IANA will then for 2 to 3 months run a trial capturing real world
    transaction information and provide that to the DT
 7. With real world data (that IANA is comfortable with) - we will
    populate the agreed thresholds for the SLE.
 8. With the SLE data specified (Jan/Feb 2016), the SLE will be in place
    for the Implementation Phase.
 9. Checking of the SLE during the Implementation Phase
10. SLE in place from the date of Transition !

I will be on the call later - estimated arrival time 5-30 UTC - sorry
for being late



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