[SLE Team] Names SLEs Data Review - Meeting Notes (21 July 2016 @ 21:00 UTC)

Elise Gerich elise.gerich at icann.org
Mon Jul 25 02:29:45 UTC 2016

Dear Nathalie,


Thank you for distributing the materials from the call about the SLEs Data Review.  One small correction – I was also in attendance via telephone.  Please add my name to the attendee list.



— Elise


From: <dt1-bounces at icann.org> on behalf of Nathalie Vergnolle <nathalie.vergnolle at icann.org>
Date: Friday, July 22, 2016 at 2:09 PM
To: "dt1 at icann.org" <dt1 at icann.org>
Cc: Alireza Mohammadi <alireza.mohammadi at icann.org>, Naela Sarras <naela.sarras at icann.org>
Subject: [SLE Team] Names SLEs Data Review - Meeting Notes (21 July 2016 @ 21:00 UTC)


Dear members of the Names SLEs work group,


Please see below the meeting notes and chat history from yesterday’s Names SLEs Data Review call. 


The presentation material, audio and AC room recordings are now posted at https://www.icann.org/stewardship-implementation under “Meetings & Work Sessions” section. 


*** Meeting Notes ***


Names SLEs Data Review 

21 Jul 16 @ 21:00 UTC



Ali Mohammadi
Allan MacGillivray
Chuck Gomes (RySG)
Elaine Pruis - Donuts
Jay Daley
Jeff Neuman
Jeffrey Eckhaus
Kim Davies
Mary Uduma
Naela Sarras
Nathalie Vergnolle
Patricio Poblete
Paul Kane
Trang Nguyen
W Murray
Yuko Green





Data report walk-thru:

Link to the Names SLEs preliminary data report: http://mm.icann.org/pipermail/cwg-stewardship/attachments/20160715/92175b9a/PreliminarySLEData-0001.pdf 


[Post-meeting note] Description of Change Requests Categories:

·         Category I: Routine updates impacting Root Zone File

·         Category II: Routine updates not impacting Root Zone File

·         Category III: Creating or Transferring a gTLD

·         Category IV: Creating or Transferring a ccTLD

·         Category V: Other Change Requests


General notes:

The purpose of the call was to initiate discussions with the DT-A. It was not intended that thresholds be formally set during this meeting.

The recommendations presented in the report were developed by staff, and the data reflects the new SLE data that has been collected since early March 2016, when the corresponding changes in RZMS were deployed. All data collected is in calendar days.

It was suggested to add to the report any DT-A recommendations that may have been made in previous discussions. 

The dashboard will make visible thresholds and actual performance, and will also highlight any missed thresholds. 

The following notes are specific to each measurement.


Processing Performance (Submission):

Support from group for proposed recommendation, which is aligned with DT-A’s initial recommendation of 1min (95%).


Time for lodgment of email requests: 

Group requested that a target be set for this measurement, even in the absence of data. Group suggested threshold of 2 days.

Further discussions needed for this threshold.


Time to return results for technical checks following submission of request via automated submission interface:

Suggestion to align Category III and IV threshold to 50 min (95%) for both categories.


Time to return results for subsequent performance of technical checks during retesting due to earlier failed tests:

No comments from the group.


Time to return results for performance of technical checks during Supplemental Technical Check phase:

Suggestion to align Cat. III and IV to 5 min (95%).


Time for authorization contacts to be asked to approve CR:

No comments from the group.


Time for response to be affirmed by IANA:

No comments from the group.


Time to complete all other validations and reviews by IANA and release request for implementation:

Suggested thresholds:

Cat I – 5d (90%)

Cat II – 5d (90%)

Cat III – 5d (90%)

Cat IV – Group agreed that the percentage limit should be low. In the absence of data available, threshold could be set to what would be considered a reasonable time to perform the work. 

This measurement requires further discussion. 


There was no time to go through the rest of the measurements. It was agreed that further discussions will be carried out via the mail list and another call scheduled if necessary.


Dashboard demo:

A real-time dashboard has been developed and the beta was demonstrated to the group. It will be ready to be deployed by the time of the transition.

In addition to presenting the data as customizable charts, the tool also provides the ability to download anonymized raw data to allow for further analysis.

It was suggested to add the region or the language of the requester to the log file. ICANN acknowledge that this is a good suggestion, but will need to be implemented as an enhancement post transition.

A request was made to share a beta version of the dashboard with the group. This request will be looked into by staff, as authorization from NTIA would be necessary.




Chat History:

Yuko Green: Hello, welcome to Names SLEs Data Review meeting!


Paul Kane: Kim - can you remind me your job title


Kim Davies: Director, Technical Services


Paul Kane: Thanks


Jay Daley: Just to clairfy - this document was shared a week ago (15th) not a couple of weeks ago


Chuck Gomes (RySG): I am 1754


Yuko Green: Thank you Chuck!


Yuko Green: Who may be the phone number 1108?


Jeff Neuman: correct


Mary Uduma: no audio


Jeff Neuman: DTA asked for the data so that we could determine the specific metrics


Jeff Neuman: correct


Jeff Neuman: we were hoping to have 6 months of data, but 3 will have to do


Mary Uduma: Audio breaking


Yuko Green: @Mary, we hear everything without breaking up. May I suggest that you try calling back or re-logging back into the room?


Jeffrey Eckhaus: the sound via computer / adobe connect is clear for me 


Yuko Green: @Jefferey, thank you for confirming


Jay Daley: Patricio - can you mute your line?


Yuko Green: All, please mute your phone/microphone when not speaking


Elaine Pruis - Donuts: chuck and jeff mute?


Jay Daley: Mary - can you mute your microphone please


Jeffrey Eckhaus: that is why I was so quick to agree to the 60s


Jeffrey Eckhaus: we had already liked that number as a group


Patricio Poblete: I was referring to CWG- DT-A - SLE - for discussion in Istanbul - DRAFT.pdf


Jeff Neuman: you can use business days


Jeff Neuman: 2 business days


Jeff Neuman: I agree with Jay, but not sure this is the SLA where is would matter


Jeff Neuman: Category III seem awfully high


Jeffrey Eckhaus: Hi All , need to drop off a little early, but will catch up on the last 20 minutes or so later today 


Elaine Pruis - Donuts: would the host please add the definitions of the categories to teh "notes" section


Elaine Pruis - Donuts: or add a window with the info


Jeff Neuman: I also thing there are ways to account for months were there are fewer transactions.  Understand that assigning a percentage is difficult, but that should not preclude setting reasonable targets


Jeff Neuman: Foe example, in a given month if there are 5 applicable transactions, rather than a percentage, you can say that 4 out of the 5 should meet the target


Jay Daley: happy for the demo


Jay Daley: I agree Jeff


Chuck Gomes (RySG): I have to jump off so let me share a few comments: 1) With regard to Root Zone Maintainer thresholds, it is essential that performance definitions are the same as in the RZMA agreement; 2) performance measures should exclude planned outages; 3) as a CWG member and not a member of DT-A, I would really appreciate it if DT-A would eventually present its recommended thresholds to the CWG.


Paul Kane: Compare DTA's Presnted report for SLE with IANA's proposal; No blanks, use historical data, no discrimination between gTLDs and ccTLDs,  Need to enter into dialogue with DTA to refine,  Seems to be double dipping, Add notes are to categories to help reader


Paul Kane: Exclude NTIA's process time


Jeff Neuman: Good comment Jay


Jeff Neuman: Thanks Kim.  I do think it was a good first draft and appreciate the walk through







Direct line: +1-310-578-8957

Mobile: +1-310-938-1037

Skype: nathalie.vergnolle.icann

Jabber: nathalie.vergnolle at jabber.icann.org


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mm.icann.org/pipermail/dt1/attachments/20160725/55837348/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 2024 bytes
Desc: not available
URL: <http://mm.icann.org/pipermail/dt1/attachments/20160725/55837348/smime-0001.p7s>

More information about the dt1 mailing list