[DTM Escalation] DT-M Updates from last meeting

[Marika Konings]

Dear All,

Thanks to Berry's assistance, please find attached an updated version of the DT M content template which includes the changes as discussed during your meeting last week. The next DT M meeting is scheduled for today, 7 April at 12.00 UTC.

As a reminder, you'll find the action items below.

Best regards,

Marika

ACTION: Marilia to find original soft copies of flow charts for edit. Else staff can regenrate flow charts. 1) Change RZM and IFO terms COMPLETE
·        ACTION: staff to confirm anyone can use Ombudsman COMPLETE
·        ACTION: staff to update Step 2, 2B - CSC "may" involve mediator COMPLETE
·        ACTION: Staffan to take Step 2 - Escalation to CSC back to DT-C - CSC for them to discuss staffing, etc.
·        ACTION: staff add "6. Initiate RFP or Process [mechanism yes to be defined] [Pending Legal Advice & Fundamental Bylaw definition in CCWG] COMPLETE
·        ACTION: staff to schedule next call. COMPLETE

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