[Finance-sc] Call for Comments by 29 May: Draft PTI FY21-24 Strategic Plan

[Dave Kissoondoyal]

Dear All,


My input


To achieve PTI strategic objective one that to “Maintain stakeholders’ 
trust that IANA is the proper home for enabling global interoperability 
through unique identifier coordination”, we believe that to maintain the 
trust of stakeholders, PTI should provide the services both in an 
unbiased, responsible and effective manner as well as services should be 
uninterrupted, non degraded and to the satisfaction of all stakeholders. 
Quality of service contributes a lot in trust.

Having a strategic objective to “Monitor and adapt to security threats 
and ensure resilient and secure IANA operations” is not enough if it is 
not accompanied with a business continuity and Disaster Recovery Plan. 
We recommend that the PTI has in place a comprehensive statement of 
consistent actions to be taken before, during and after a disaster in 
its objectives.

To continue to drive the implementation of operational initiatives to 
enhance the delivery of services based on the needs of the IANA 
customer, it is important that PTI has a comprehensive change management 
process in place. This change management process will not only prepare 
the customers for the operational initiatives but ensure that the 
process is done in a transparent and effective manner.

To monitor the delivery and performance of the IANA functions to achieve 
operational excellence, it is important that IANA customer is able to do 
so on his end as well. We recommend that the IANA customer be provided 
the necessary tools and dashboard so that he can monitor the performance 
and check on the SLAs.

While PTI has to support ICANN org on its governance efforts to sustain 
and improve openness, inclusivity, accountability, and transparency, it 
will be a waste of resources if there is duplicity of work between the 
two entities. Both PTI and ICANN have to ensure that no action, that has 
an incidence on the other entity, is taken in isolation.


Kind regards


Dave


On 28/05/2020 03:10, Evin Erdogdu wrote:
>
> Dear OFB-WG and CPWG Members,
>
>
> Please review the draft ALAC statement regarding the Draft PTI FY21-24 
> Strategic Plan, posted to its At-Large workspace: 
> https://community.icann.org/x/04IEC
>
>
> Comments are requested by Friday, 29 May at 23:59 UTC.
>
>
> Thank you,
>
> Evin
>
-- 

Thanks and best regards

*Dave Kissoondoyal, **MBA, ACMI*

President

*Internet Governance Forum Mauritius*

www.igf-mu.org <http://www.igf-mu.org/>

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