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<p class="MsoNormal"><a name="_GoBack"></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I agree with Mikey – this makes sense.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Anne<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> owner-gnso-improvem-impl-sc@icann.org [mailto:owner-gnso-improvem-impl-sc@icann.org]
<b>On Behalf Of </b>Mike O'Connor<br>
<b>Sent:</b> Monday, August 12, 2013 9:04 AM<br>
<b>To:</b> Ron Andruff<br>
<b>Cc:</b> 'Marika Konings'; 'Ken Bour'; 'Avri Doria'; gnso-improvem-impl-sc@icann.org<br>
<b>Subject:</b> Re: [gnso-improvem-impl-sc] Re: Working Group Self-Assessment Test<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">i kinda like the idea of approaching the Locking group -- they're definitely a bit more done that we are.<o:p></o:p></p>
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<p class="MsoNormal">m<o:p></o:p></p>
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<p class="MsoNormal">On Aug 12, 2013, at 10:59 AM, "Ron Andruff" <<a href="mailto:randruff@rnapartners.com">randruff@rnapartners.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Dear Mikey,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">At this point we are waiting on you and Avri to make your decision. Otherwise, if the committee members agree, we could alternatively approach the Locking of
a Domain Name Working Group.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Mikey? Avri? Please advise.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Kind regards,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">RA</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Ron Andruff</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">RNA Partners</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><a href="http://www.rnapartners.com"><span style="color:#0563C1">www.rnapartners.com</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:owner-gnso-improvem-impl-sc@icann.org"><span style="color:purple">owner-gnso-improvem-impl-sc@icann.org</span></a><span class="apple-converted-space"> </span>[mailto:owner-<a href="mailto:gnso-improvem-impl-sc@icann.org"><span style="color:purple">gnso-improvem-impl-sc@icann.org</span></a>]<span class="apple-converted-space"> </span><b>On
Behalf Of<span class="apple-converted-space"> </span></b>Marika Konings<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Friday, August 9, 2013 05:09<br>
<b>To:</b><span class="apple-converted-space"> </span>Mike O'Connor; Ken Bour<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:gnso-improvem-impl-sc@icann.org"><span style="color:purple">gnso-improvem-impl-sc@icann.org</span></a>; 'Marika Konings'<br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [gnso-improvem-impl-sc] Re: Working Group Self-Assessment Test</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">Another Working Group that has just completed its tasks is the Locking of a Domain Name subject to UDRP Proceedings. Their Final Report was approved by the GNSO Council last
week. Although the PDP officially got started under the old rules, the WG phase itself completely ran under the revised PDP rules.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">With best regards,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">Marika</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:<span class="apple-converted-space"> </span></span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Mike O'Connor <<a href="mailto:mike@haven2.com"><span style="color:purple">mike@haven2.com</span></a>><br>
<b>Date:<span class="apple-converted-space"> </span></b>Friday 9 August 2013 01:25<br>
<b>To:<span class="apple-converted-space"> </span></b>"<a href="mailto:ken.bour@verizon.net"><span style="color:purple">ken.bour@verizon.net</span></a>" <<a href="mailto:ken.bour@verizon.net"><span style="color:purple">ken.bour@verizon.net</span></a>><br>
<b>Cc:<span class="apple-converted-space"> </span></b>"<a href="mailto:gnso-improvem-impl-sc@icann.org"><span style="color:purple">gnso-improvem-impl-sc@icann.org</span></a>" <<a href="mailto:gnso-improvem-impl-sc@icann.org"><span style="color:purple">gnso-improvem-impl-sc@icann.org</span></a>>,
Marika Konings <<a href="mailto:marikakonings@hotmail.com"><span style="color:purple">marikakonings@hotmail.com</span></a>><br>
<b>Subject:<span class="apple-converted-space"> </span></b>Re: [gnso-improvem-impl-sc] Re: Working Group Self-Assessment Test</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">i'm game to go ahead w/the Thick Whois WG -- if Avri (fellow member) concurs that we're "done enough." </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">m</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">On Aug 8, 2013, at 5:54 PM, "Ken Bour" <<a href="mailto:ken.bour@verizon.net"><span style="color:purple">ken.bour@verizon.net</span></a>> wrote:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">SCI Members:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">As your guest consultant on this project, I would like to weigh-in on Mikey’s inquiry…</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">Given that we have made a lot of progress recently and the concepts, rationale, design, and questionnaire are fresh on our minds, I recommend that we move to the next phase
as soon as practicable.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">I agree with Mikey’s observation that there is an advantage to being “done” with the work plan before undertaking the assessment, but I hope that we do not have to postpone
forward progress until October-November unless there is no other reasonable course of action available.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">If the “Thick WHOIS” WG is not quite ready, may I suggest that we identify another WG for testing that has recently closed? Perhaps Marika could offer a recommendation. It would
take me just a few minutes to customize the letter and the questionnaire for another team.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">Regards,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">Ken Bour</span><o:p></o:p></p>
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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-family:"Calibri","sans-serif";color:#1F497D"> </span></a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><a href="mailto:owner-gnso-improvem-impl-sc@icann.org"><span style="color:purple">owner-gnso-improvem-impl-sc@icann.org</span></a><span class="apple-converted-space"> </span>[<a href="mailto:owner-"><span style="color:purple">mailto:owner-</span></a><a href="mailto:gnso-improvem-impl-sc@icann.org"><span style="color:purple">gnso-improvem-impl-sc@icann.org</span></a>]<span class="apple-converted-space"> </span><b>On
Behalf Of<span class="apple-converted-space"> </span></b>Mike O'Connor<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Thursday, August 08, 2013 8:56 AM<br>
<b>To:</b><span class="apple-converted-space"> </span>Ron Andruff<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:gnso-improvem-impl-sc@icann.org"><span style="color:purple">gnso-improvem-impl-sc@icann.org</span></a>; 'Ken Bour'<br>
<b>Subject:</b><span class="apple-converted-space"> </span>[gnso-improvem-impl-sc] Re: Working Group Self-Assessment Test</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">thanks all,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">this looks great. here's a choice for you. i could either forward this *now* or i could wait until the Thick Whois WG is done (we're likely to wrap up well before Argentina). <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">the advantage of "now" is that we get feedback sooner.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">the advantage of "done" is that's when the evaluation fits in the workplan. <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">i'm very much on the fence. either way would be fine with me. Avri, you're in that WG. i'm especially looking to you for preferences/thoughts here.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">mikey<o:p></o:p></p>
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<p class="MsoNormal">On Aug 7, 2013, at 1:39 PM, Ron Andruff <<a href="mailto:randruff@rnapartners.com"><span style="color:purple">randruff@rnapartners.com</span></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Dear Mikey,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">As a member of the Standing Committee on Improvements Implementation (SCI), you have been intimately involved in helping develop a new instrument that we are calling “Working Group Self-Assessment.”
Delving back into the history of the GNSO Improvements initiative (2008-2012), it had always been envisioned that there would be team member evaluations of Working Group processes; however, no prescription for such an instrument had been undertaken until now.
The purpose of these assessments is to provide Chartering Organizations, such as the GNSO Council, important information about how well its Working Groups are functioning through an examination of their<span class="apple-converted-space"> </span><b>Inputs
-> Processes -> Outputs</b><span class="apple-converted-space"> </span>and ultimately leading to continuing process improvements.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">As the Chair of the “Thick WHOIS” Working Group, we appreciate your willingness to ask your team members if they would help us<span class="apple-converted-space"> </span><u>test</u><span class="apple-converted-space"> </span>the
latest version of the questionnaire that has been customized at this link:<span class="apple-converted-space"> </span><a href="http://thickwhois.questionpro.com"><span style="color:#954F72">http://thickwhois.questionpro.com</span></a>. All of the background
information and instructions are contained within the instrument, so there is little more that you need to do other than provide an invitation and, say, a 2-3 week timeframe to complete it. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Our consultant, Ken Bour, will monitor the completion process, provide status updates to the SCI, and be available to provide technical assistance if needed by any of your team members.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">It would be most helpful if your members would complete the questionnaire<span class="apple-converted-space"> </span><b>as though</b><span class="apple-converted-space"> </span>it were a
real self-assessment for the “Thick WHOIS” Working Group, despite it being a test at this time. That approach will ensure that the instrument is thoroughly and exhaustively tested.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><u><span style="font-family:"Calibri","sans-serif"">How to Provide Further Feedback to the SCI</span></u></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">The questionnaire is designed, of course, to ask about Working Group members’ experiences – not the Working Group itself. To provide your team members with a place where they can provide
feedback about the instrument, we created a separate page in the “Thick WHOIS” ICANN Wiki space (Link:<span class="apple-converted-space"> </span><a href="https://community.icann.org/x/pVZ-Ag"><span style="color:#954F72">https://community.icann.org/x/pVZ-Ag</span></a>)
where that type of information can be aggregated. We are also set up to accept emails if any of your members would prefer that method. Please ask them to submit any feedback to our Consultant on this project: Ken Bour at<span class="apple-converted-space"> </span><a href="mailto:ken.bour@verizon.net"><span style="color:#954F72">ken.bour@verizon.net</span></a>.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">In particular, we are interested in learning:</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Are the questions intelligible and is the wording clear as to intent?</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Are the design and format straightforward?</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Does the scaling (1-7) make sense?</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Are the instructions clear?</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Is the online presentation (QuestionPro) easy to complete?</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Can the entire questionnaire be completed within 30 minutes?</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:-.25in">·<span style="font-size:7.0pt"> <span class="apple-converted-space"> </span></span><span style="font-family:"Calibri","sans-serif"">Are there any important elements of the Working Group’s operations that
have been neglected?</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Thank you in advance for your WG’s involvement in testing this assessment instrument.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Ron Andruff, Chair, SCI</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Ron Andruff</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">RNA Partners</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="http://www.rnapartners.com"><span style="color:#954F72">www.rnapartners.com</span></a></span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><br>
<span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">PHONE: 651-647-6109, FAX: 866-280-2356, WEB:<span class="apple-converted-space"> </span><a href="http://www.haven2.com"><span style="color:purple">www.haven2.com</span></a>, HANDLE: OConnorStP
(ID for Twitter, Facebook, LinkedIn, etc.)</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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</span><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">PHONE: 651-647-6109, FAX: 866-280-2356, WEB:<span class="apple-converted-space"> </span><a href="http://www.haven2.com"><span style="color:purple">www.haven2.com</span></a>, HANDLE: OConnorStP
(ID for Twitter, Facebook, LinkedIn, etc.)</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><br>
<span style="font-size:9.0pt;font-family:"Helvetica","sans-serif";color:black">PHONE: 651-647-6109, FAX: 866-280-2356, WEB:
<a href="http://www.haven2.com">www.haven2.com</a>, HANDLE: OConnorStP (ID for Twitter, Facebook, LinkedIn, etc.)</span>
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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