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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Work Track members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please see below the action items and notes from the meeting today. <i>These high-level notes are designed to help WG members navigate through the content of the call and are not a substitute for the recording
or transcript.</i> See the chat transcript and recording at: <a href="https://community.icann.org/x/7hkhB">
https://community.icann.org/x/7hkhB</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Slides are attached for reference.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"> </span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Emily<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-------------------------------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Notes:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">2. SOIs<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- No SOI updates<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">3. Review of CC2 responses to WT1 questions<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">a. Applicant Support<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Summary of discussions to date: possible reasons that may have contributed to the liminted number of applications; suggestions on how to address the issues identified (see slides for details).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Question 1.2.1 - feedback on proposal to expand the Applicant Support Program<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BC, RySG, and ALAC provided feedback on Applicant Support for IDNs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BC, RySG, ALAC, and Jannik Skou submitted comments on the concept of the "middle applicant."<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Nominet and Afilias suggested focusing on other areas of the New gTLD ecosystem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Valideus suggested research and studies into program needs and weaknesses.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- John Poole opposed expanding the Applicant Support Program. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Question 1.2.2 - feedback on other support mechanisms beyond financial support/application submission.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Nominet - shorter and simpler documentation and publicity/education.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- RySG – focus on application process and improving outreach and publication of the ASP.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- ALAC – make criteria less stringent, expand the definition of communities, and expand technical training, mentorship, and knowledge/capacity building. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BC - support applicants targeting registrants in underserved regions that use the language and script of that region, leverage lessons learned from the JAS program; mechanisms should address TLD operator's needs; work with local/regional experts.<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From the chat:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: I was wondering if there was anyone from the BC that could expand on the comment on "behavoir experienced in the last round."<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Question 1.2.3 -- suggestions for improving publicity/outreach.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Jannik Skou – engage with ccNSO/GAC/ALAC, add multilingual customer support, improve outreach materials.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Nominet – leverage regional IGFs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- RySG – improve outreach ans publication, build relationships with business associations.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Afilias - identify appropriate partners.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BC - simplify the process<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- ALAC – improve communications and expand training and awareness opportunities. <br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From the chat: <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: I was wondering if there was anyone from the BC that could expand on the comment on "behavoir experienced in the last round." <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: I like trying to use the regional IGF networks if that is possible<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: just dont know if their rules allow that<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jim Prendergast: as long as its basic awareness building and info sharing - shouldnt be a problem<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: How far in advance do we need to suggest topics to the IGF organizations<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cheryl Langdon-Orr (CLO): Jeff there is a strong nexus between Regional igfs and our ICANN hubs so should be ways <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jim Prendergast: schedule varies - <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.intgovforum.org_multilingual_content_igf-2Dregional-2Dand-2Dnational-2Dinitiatives&d=DwMFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=mBQzlSaM6eYCHFBU-v48zs-QSrjHB0aWmHuE4X4drzI&m=lgdWr4G9TPwpNcHj7vFTgSrojVR5GXGznYvilffz3cY&s=3kIc8h6eyRd4b6KNU5H0QUJP2rUxiwJ_TAp1In71d6Q&e=" target="_blank">http://www.intgovforum.org/multilingual/content/igf-regional-and-national-initiatives[intgovforum.org]</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Alan Greenberg: Important to understand that the only applicants for the program were ICANN insiders. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Greg Shatan: ISOC and its chapters could be used as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Rubens Kuhl: Some ccTLDs see ICANN outreach regarding new gTLDs as ICANN promoting one of their "sons" instead of applying similar amounts of money to also promote ccTLDs. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: EVEN IGF DOS NOT ACCESS COMPANIES AROUND THAT COULD APPLY<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cheryl Langdon-Orr (CLO): and the National Initiatives are opportunities for outreach <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: in our region is more associations in general that can make the information flows. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Greg Shatan: Agree with Vanda that a way to reach the business sector is important.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cheryl Langdon-Orr (CLO): yep<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">avri doria: Basically should use as many of these channels as possible. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Question 1.2.4 - suggestions for metrics that could be used to evaluate success.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Jannik Skou –number of domain names registered. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BC - number of workshops, attendance, and follow up communication<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- RySG - number of applications and number of successful applications. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- ALAC – consider broader context of success; in terms of metrics, look at numbers of people within LDCs who participate and are successfully trained as registrars. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- 1.2.5 - additional recommendations for improving ASP<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BC - streamline the application process and improving the network of informal support for applicants.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- ALAC - support people from underserved regions to improve chances of meeting eligibility criteria.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- RySG - applicant must be able to demonstrate that there is a business case for the TLD.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- NCSG - better advertising and an exclusive round for applicants from developing countries. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- GAC - referenced CCTRT Draft Report comments.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From the chat:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: THere are alo of responses that are great at a high level, but I am not sure that it helps us on a micro level. For example the BC says we should streamline the process, but what specifically can be streamlined?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: I would love to state in the Preliminary report a question that states: "What can your SO/AC/Constituency do to improve awareness of the program<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: I agree with Cheryl that most of the comments do seem positive on keeping an Applicant Support Program in some form<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: Most also state that Applicant Support should involve more than just financial support, but also technical support, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: during the survey I did in this region I promise to several companies to infrom them when the program will start<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: even here cost was not the main point - infromation about on how to apply will be more relevant<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Important to take the next step in consolidating feedback and looking at specific opportunities for improvement in the program. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Applicants that received support were required to pay a part of the application fee in the 2012 round. Did this hinder applicants? <br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From the chat: <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jeff Neuman: Applicants that wanted to be in the JAS program had to pay $47,000 up front as the reduced application fee<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">b. Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- 1.9.1 - suggestions for additional areas for improvement in communications.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Jannik Skou - produce a video.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BRG - develop tailored information information and processes for different business models. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- ALAC - regional teams need to be organized within underserved regions to more effectively introduce, educate and inform.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- GAC UK - leverage regional IGFs. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- RySG, Afilias - push notifications, SLAs for responding to applicant questions, helpline, searchable FAQ page and knowledge base, webinars and sessions with detailed minutes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- 1.9.2 - metrics to measure success of communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- BRG - mainstream media coverage, response time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- RySG, Afilias - hire an experienced firm to do comms, use established metrics.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- ALAC - training program participation and successfully meeting goals, number of RSPs set up, number of outreach opportunities that get people to apply. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- John Poole - total "revamp"<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From the chat:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: video with cations in aseveral language would be good<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: captioning<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- We don't know to what extent reducing the application fee was addressing the main issue. Are there other other impediments to having successful application from developing economies? If so, what are those impediments? Not clear if more information would have helped. Hard to tell if we know what we are trying to accomplish and how we are going to accomplish it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- For some applicants, it wasn't so much an issue of the cost, it was that there wasn't a good enought business case to apply.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- There was also a punitive aspect. If you applied for support and didn't succeed, that was the end of your application. Did this effect anyone? Timing issue may also have had an impact.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- Agree the timing issue could have been important. A single awareness-raising event without sustained follow up may not be enough. Needs and approach may vary by region. It may take more time in some regions to develop plans and prepare applications. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From the chat:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Phil Buckingham: Q : so how much should ICANN put up to support a programme . How we do we arrive at this number .<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: to strat a new gTLD offer in the market you will need much more money than just the fees. so As I ahve asking here , the fees was not the barrier. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Vanda Scartezini: the knowledge, timely aware, on how to trust to be backend technical etc are the barriers<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">4. AOB<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">- None<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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