<div dir="ltr"><div>Steve and the GDD Team,</div><div><br></div><div>Thank you for providing this answer. This is very helpful and assists us in our work.</div><div><br></div>Jeff,<div><br></div><div>You are right this does go to the heart of the issue. What we can take from this is that the EBERO process still has not been used. Still, this does not support us in evaluating whether or not the actual EBERO process proves to be sufficient as a Registrant Protection. We are able to gather that ICANN has been able to resolve any emergency escalations prior to the need to use EBERO and thus circumvented the need. One question we might gather from this:</div><div><br></div><div>"Do we need to reconsider the level of emergency escalation required for EBERO?" or ask for more clarity as to "At what point of emergency escalation would ICANN consider using the EBERO process?"</div><div><br></div><div>I don't want to swing at a problem that isn't there and therefore the above questions may not be necessary to ask. For EBERO, I really think we should apply the Neuman rule, "If its not broken, don't fix it." There is likely a consensus that the EBERO is a powerful Registrant Protection and because no incidents of the EBERO having been used are available for our consideration, then we should leave it in place for handling necessary emergency situations for registries until due time that the EBERO process is unable to support emergency situations.</div><div><br></div><div>The COI and the Registrant Protections being necessary for all TLDs require separate consideration.</div><div><br></div><div>Other thoughts?</div><div class="gmail_extra"><br></div><div class="gmail_extra">Michael Flemming<br>
<br><div class="gmail_quote">On Fri, Feb 17, 2017 at 6:04 AM, Jeff Neuman <span dir="ltr"><<a href="mailto:jeff.neuman@comlaude.com" target="_blank">jeff.neuman@comlaude.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="white" lang="EN-US" link="#0563C1" vlink="#954F72">
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<p class="MsoNormal"><a name="m_-6129137596719899528__MailEndCompose"><span style="font-size:11.0pt;color:#1f497d">Thanks Steve. Please thank the GDD Staff for us. I think the last paragraph is the key one we should pay attention to. Namely:<u></u><u></u></span></a></p><span class="">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Since the launch of the New gTLD program, an SLA has reached or exceeded the emergency threshold 27 times. However, no EBERO events have been declared to date. In each of these 27 cases, ICANN technical teams
were already working with the registry before the threshold was reached. In many of the cases, the TLD had no registrations. In the cases in which there were registrations, ICANN considered the EBERO option. However, ICANN determined that it would have less
of a security and stability impact to assist the RSP through resolution rather than activating an EBERO event.”</span><span style="font-size:11.0pt;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1f497d"><u></u> <u></u></span></p>
</span><p class="MsoNormal"><span style="font-size:11.0pt;color:#1f497d">I think this goes to the heart of one of the main issues with the EBERO solution.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1f497d"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#0f9347">Jeffrey J. Neuman</span></b><span lang="EN-GB" style="font-size:11.0pt;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#0f9347">Senior Vice President </span></b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#4f4f4f">|</span><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#c39209">Valideus
USA</span></b><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#c32830">
</span></b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#4f4f4f">| </span><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#c32830">Com Laude USA</span></b><span lang="EN-GB" style="font-size:11.0pt;color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#4f4f4f">E:
</span><a href="mailto:jeff.neuman@valideus.com" target="_blank"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#00b050">jeff.neuman@valideus.com</span></a><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#595959">
or </span><a href="mailto:jeff.neuman@comlaude.com" target="_blank"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#00b050">jeff.neuman@comlaude.com</span></a><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#00b050">
<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#4f4f4f">M: <a href="tel:(202)%20549-5079" value="+12025495079" target="_blank">+1.202.549.5079</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#4f4f4f">@Jintlaw<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1f497d"><u></u> <u></u></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1f497d"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> <a href="mailto:gnso-newgtld-wg-wt2-bounces@icann.org" target="_blank">gnso-newgtld-wg-wt2-bounces@<wbr>icann.org</a> [mailto:<a href="mailto:gnso-newgtld-wg-wt2-bounces@icann.org" target="_blank">gnso-newgtld-wg-wt2-<wbr>bounces@icann.org</a>]
<b>On Behalf Of </b>Steve Chan<br>
<b>Sent:</b> Thursday, February 16, 2017 2:07 PM<br>
<b>To:</b> <a href="mailto:gnso-newgtld-wg-wt2@icann.org" target="_blank">gnso-newgtld-wg-wt2@icann.org</a><br>
<b>Subject:</b> [Gnso-newgtld-wg-wt2] - GDD Response to EBERO questions<u></u><u></u></span></p>
</div>
</div><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Dear WT2 Members,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">On the 19 January 2017 meeting of this Work Track, WT2 discussed Registrant Protections and in particular, the EBERO. During the course of the meeting, several questions were identified that the WT wanted
to put forth to the GDD:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Ask ICANN 1) has the Emergency Threshold been breached 2) has EBERO been triggered? 3) If someone went above the threshold and EBERO wasn't used, then why?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Below, please see the response from GDD:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">“Section 6 of Specification 10 of the Registry Agreement for new gTLDs provides emergency thresholds for the 5 critical registry functions. Per the Registry Agreement, reaching any one of these thresholds
could trigger an EBERO event.<br>
<br>
ICANN monitors registries’ performance of these critical registry functions, and regularly engages with Registry Operators and Registry Service Providers when service outages occur. Not all services outages reach emergency thresholds. If emergency thresholds
are reached, ICANN evaluates each individual case and make decisions regarding whether to trigger an EBERO event based on the unique circumstances.<br>
<br>
Since the launch of the New gTLD program, an SLA has reached or exceeded the emergency threshold 27 times. However, no EBERO events have been declared to date. In each of these 27 cases, ICANN technical teams were already working with the registry before the
threshold was reached. In many of the cases, the TLD had no registrations. In the cases in which there were registrations, ICANN considered the EBERO option. However, ICANN determined that it would have less of a security and stability impact to assist the
RSP through resolution rather than activating an EBERO event.”<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Hopefully this response adequately addresses your questions. If you have any additional questions or require clarifications, please do not hesitate to let the policy staff support know and we will be sure
to liaise with our GDD colleagues.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Best,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Steve<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt">Steven Chan</span></b><span style="font-size:10.0pt;font-family:"MS Mincho",serif">
</span><span style="font-size:10.0pt"><u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt">Sr. Policy Manager</span><span style="font-size:10.0pt;font-family:"MS Mincho",serif">
</span><span style="font-size:10.0pt"><u></u><u></u></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt"> <u></u><u></u></span></p>
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