<div dir="auto">Thanks Steve...</div><div class="gmail_extra"><br><div class="gmail_quote">On 1 Aug. 2017 02:56, "Steve Chan" <<a href="mailto:steve.chan@icann.org">steve.chan@icann.org</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div bgcolor="white" lang="EN-US" link="#0563C1" vlink="#954F72"><div class="m_-4976569548288911668WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt">Dear WT4 Members,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">You may recall that on WT4’s call on 8 June, members discussed SLA Monitoring misses or near-misses that had the potential to trigger the EBERO. As such, WT4 asked for GDD’s input into how the questions/evaluation and/or testing could be updated to help prevent SLA breaches in the future. Below, you’ll find the introductory paragraph from GDD’s response, with the full response attached:<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><i><span style="font-size:11.0pt">We are writing in response to a question raised in the call with the Work Track 4 (WT4) of the New gTLD Subsequent Procedures Policy Development Process on 8 June 2017. On the call, the WT4 team asked for ICANN's recommendations for updating Registry System Testing [i.e., Pre-Delegation Testing (PDT) and Registry Service Provider (RSP) Change Testing] based on issues or breaches seen by the SLA Monitoring (SLAM) system, as well as ICANN's recommendations generally for improving testing and technical evaluations. Below we have provided ICANN's recommendations to inform the WT ongoing discussions. It should be noted that these recommendations stand independently of each other and should not be understood to be contingent upon the implementation of another.<u></u><u></u></span></i></p><p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Best,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Steve<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt">Steven Chan</span></b><b><span style="font-size:11.0pt;font-family:"MS Mincho",serif">
</span></b><b><span style="font-size:11.0pt"><u></u><u></u></span></b></p><p class="MsoNormal"><span style="font-size:11.0pt">Policy Director, GNSO Support<u></u><u></u></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt"> <u></u><u></u></span></b></p><p class="MsoNormal"><b><span style="font-size:11.0pt">ICANN<u></u><u></u></span></b></p><p class="MsoNormal"><span style="font-size:11.0pt">12025 Waterfront Drive, Suite 300<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Los Angeles, CA 90094-2536</span><span style="font-size:11.0pt;font-family:"MS Mincho",serif">
</span><span style="font-size:11.0pt"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"><a href="mailto:steve.chan@icann.org" target="_blank"><span style="color:#0563c1">steve.chan@icann.org</span></a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">mobile: <a href="tel:+1%20310-339-4410" value="+13103394410" target="_blank">+1.310.339.4410</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">office tel: <a href="tel:+1%20310-301-5800" value="+13103015800" target="_blank">+1.310.301.5800</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">office fax: <a href="tel:+1%20310-823-8649" value="+13108238649" target="_blank">+1.310.823.8649</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"> <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Find out more about the GNSO by taking our i<a><span style="color:#0563c1">nteractive courses</span></a> and visiting the <a href="http://gnso.icann.org/sites/gnso.icann.org/files/gnso/presentations/policy-efforts.htm#newcomers" target="_blank"><span style="color:#0563c1">GNSO Newcomer pages</span></a>.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"> <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Follow @GNSO on Twitter: <a href="https://twitter.com/ICANN_GNSO" target="_blank"><span style="color:#0563c1">https://twitter.com/<wbr>ICANN_GNSO</span></a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Follow the GNSO on Facebook: <a href="https://www.facebook.com/icanngnso/" target="_blank"><span style="color:#0563c1">https://www.<wbr>facebook.com/icanngnso/</span></a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt"><a href="http://gnso.icann.org/en/" target="_blank"><span style="color:#0563c1">http://gnso.icann.org/en/</span></a><u></u><u></u></span></p><p class="MsoNormal"><u></u> <u></u></p></div></div>
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