[gnso-rds-pdp-wg] Contractibility, PBC and required contact methods....

[Greg Aaron]

Yes – there appears to be inconsistency between the goal of decent contactability and the possible implementation, which might not deliver on that promise.

All best,
--Greg

From: gnso-rds-pdp-wg-bounces at icann.org [mailto:gnso-rds-pdp-wg-bounces at icann.org] On Behalf Of Deacon, Alex
Sent: Wednesday, August 23, 2017 2:56 PM
To: gnso-rds-pdp-wg at icann.org
Subject: [gnso-rds-pdp-wg] Contractibility, PBC and required contact methods....

Hi All,

I’ve been thinking about the discussion we had on this week’s call and the preliminary WG agreements that resulted from those discussions.  E.g.

Preliminary WG Agreement: To improve contactability with the domain name registrant (or authorized agent of the registrant), the RDS must be capable of supporting at least one alternative contact method as an optional field.

Preliminary WG Agreement: PBC types identified (Admin, Legal, Technical, Abuse, Proxy/Privacy, Business) must be supported by the RDS but optional for registrants to provide

While I understand these are preliminary and high-level non-concrete concepts I wanted to point out that the main idea of the these preliminary WG agreements was to “improve contractibility”.   My concern is that these agreements do exactly the opposite.

In today’s WHOIS we have 3 mandatory contact types (a.k.a. PBC): registrant, admin, tech.   Each of those three types mandate at 3 contact methods (email, phone and physical mail) and allow for one optional contact method (Fax).     i.e. 3*3=9 potential methods to initiate contact with the registrant.  (And before you respond I do understand that often these contact types contain the same contact info.)      Even when all 3 contact types are the same there exists 3 separate contact methods that increase contactability (1*3=3)

Today’s preliminary agreements indicate that we could end up with a single contact type (Registrant) with a single contact method (email address).     i.e. 1*1=1

This will clearly will decrease contactability – not increase it.     I think we have more work to do here….

Alex

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