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<div>Hello Karnika,</div>
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<div>So sorry to hear you had connectivity issues. Often a solution is to close the Adobe Connect room and re-open it. Alternatively, logging in from a different browser can help. Regarding your add in question, it is a very good idea to always follow AC pop
 up add in offers when you first log into the room, as being in an outdated room can indeed cause bugs.</div>
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<div>We can arrange for further testing if the above doesn&#8217;t help solve the problem,</div>
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<div>Kindest regards,</div>
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<div>Nathalie&nbsp;</div>
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<span style="font-weight:bold">From: </span>karnika &lt;<a href="mailto:karnika@sethassociates.com">karnika@sethassociates.com</a>&gt;<br>
<span style="font-weight:bold">Date: </span>Tuesday, August 9, 2016 at 7:35 PM<br>
<span style="font-weight:bold">To: </span>&quot;<a href="mailto:gnso-secs@icann.org">gnso-secs@icann.org</a>&quot; &lt;<a href="mailto:gnso-secs@icann.org">gnso-secs@icann.org</a>&gt;, Marika Konings &lt;<a href="mailto:marika.konings@icann.org">marika.konings@icann.org</a>&gt;<br>
<span style="font-weight:bold">Cc: </span>Nathalie Peregrine &lt;<a href="mailto:nathalie.peregrine@icann.org">nathalie.peregrine@icann.org</a>&gt;, &quot;<a href="mailto:gnso-rds-pdp-wg@icann.org">gnso-rds-pdp-wg@icann.org</a>&quot; &lt;<a href="mailto:gnso-rds-pdp-wg@icann.org">gnso-rds-pdp-wg@icann.org</a>&gt;<br>
<span style="font-weight:bold">Subject: </span>problem connecting in adobe conference<br>
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<p class="MsoNormal">Dear Marika,<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">I had problems connecting to adobe room in this conference. Could not hear any sound though speakers were on and chat window didn&#8217;t function properly too. Are there any addins which I missed out? Any software update?
<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">With Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Karnika Seth<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Attorney at law. &amp; Founding Partner<o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:14.0pt;font-family:&quot;BankGothic Md BT&quot;">SETH ASSOCIATES</span></b><b><span lang="EN-US" style="font-size:14.0pt;font-family:&quot;BankGothic Md BT&quot;"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;font-family:&quot;AvantGarde Md BT&quot;">ADVOCATES&nbsp; AND LEGAL CONSULTANTS<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">,<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-fareast-language:EN-GB"><img width="226" height="89" style="width:2.3541in;height:.927in" id="_x0000_i1025" src="cid:image001.jpg@01D1F292.7E0C5720"></span><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">(O):</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"> B- 10, Sector 40, Noida-201301, N.C.R, India.</span><span class="MsoHyperlink"><span lang="EN-US" style="font-family:&quot;Segoe UI&quot;,sans-serif;color:black;background:white"></span></span><span class="apple-converted-space"><span lang="EN-US" style="font-family:&quot;Segoe UI&quot;,sans-serif;color:black;background:white">&nbsp;</span></span><span lang="EN-US" style="font-family:&quot;Segoe UI&quot;,sans-serif;color:black;background:white">(Mon-Sat,
 9.30 am-6 pm)</span><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Tel</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">: &#43; 91(120) 4352846,2500052,
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Mob</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">: &#43; 91 9810155766<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Fax</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">: &#43; 91 (120) 4331304.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Website</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">:
</span><a href="http://www.sethassociates.com"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">www.sethassociates.com</span></a><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">,www.lexcyberia.com<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">E-mail</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">:
</span><a href="mailto:mail@sethassociates.com"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">mail@sethassociates.com</span></a><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">,
</span><a href="mailto:mail@lexcyberia.com"><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">mail@lexcyberia.com</span></a><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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