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<p class="MsoNormal"><span style="color:#1F497D">Here is my feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Unless I missed it, it was not clear that the responder could stop at any point and continue completing the survey later.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">There are way too many questions for which the answers require additional written clarification, thereby requiring excessive time to complete the survey.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">In Question 8, I think the constituencies should be listed separately (e.g., ISCPC, BC, IPC, NCUC, NPOC).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Question 14 should allow more than one response. The statement before the comment box assumes that the responder is completing the survey about one main group; that may be true for some and not for others.
What should a responder say if they are responding on behalf of the GNSO and all of its components rather that regarding in one part?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It is not clear in Question 15 that the responder can respond for more than one group in different questionnaires.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">For Question 16, the following choice is not worded very well: “</span><b><span style="font-family:"Arial","sans-serif";color:black">Individuals who participate in the activities of the GNSO provide appropriate
technical expertise to complete the work of the Group</span></b><span style="color:#1F497D">”. Not all individuals are expected to provide technical expertise. A better way to work this might be like this: “Appropriate technical expertise is provided
to WGs as needed.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Also for Question 16, regarding "Individuals who participate in the activities of the GNSO engage sufficiently to complete the work of the Group", some do some don't. The wording of the option is too broad and
probably should be reworded. It might be better to reword this sub-question something like this: “Most individuals who participate in the activities of the GNSO engage sufficiently to complete the work of the Group.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It took me 34 minutes to complete the survey but I skipped the open ended questions at the end. If I completed the questionnaire for other groups besides the RySG, that time would be multiplied several times.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I hope I am wrong, but I am not confident that this 360 review will produce very reliable and useful data. I think we are biting off way too much in one shot. I still think that breaking it down into smaller
components would help.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chuck<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> owner-gnso-review-dt@icann.org [mailto:owner-gnso-review-dt@icann.org]
<b>On Behalf Of </b>Larisa B. Gurnick<br>
<b>Sent:</b> Wednesday, July 23, 2014 12:26 PM<br>
<b>To:</b> gnso-review-dt@icann.org<br>
<b>Cc:</b> Richard G A Westlake<br>
<b>Subject:</b> [gnso-review-dt] GNSO Review 360 Assessment Update<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Dear All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Westlake Governance, the independent examiner conducting the GNSO Review, has developed an online survey, based on the feedback you’ve provided.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt">Current status<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Please note that in preparation for the launch of the 360 Assessment, work is still in progress, including the following elements:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Introductory communications, including video from Jen, emails and blog.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">User-friendly means for responders to provide feedback relative to several GNSO Groups, if they wish.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Definition of all acronyms and various terms for clarity and appropriate context.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Instructions for Question 14 to address the choice of responding to more or fewer questions based on one’s familiarity and knowledge of the GNSO.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Closing notes at the end of the survey, including next steps.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Other items – including those based on your feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt">Online 360 Assessment<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">You can view the latest draft of the online assessment
<a href="https://www.surveymonkey.com/s/GNSOREVIEW360UATv1-1">here</a>. The Westlake Governance team will participate in the call tomorrow to update you on their progress and next steps relative to the 360 Assessment, and to respond to your feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt">Next steps<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Please take the online <a href="https://www.surveymonkey.com/s/GNSOREVIEW360UATv1-1">
360 Assessment</a> and provide your feedback, either during the GNSO Review Working Party scheduled call tomorrow (Thursday, 24 July at 14:00 UTC) or via the survey itself or email,
<b>by 29 July 14:00 UTC</b>. <o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">The communication components and online 360 Assessment will be finalized on 30 July.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">360 Assessment will be launched on 4 August.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Ongoing outreach and engagement activities.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Responses will be collected throughout August and into September, if needed to ensure a broad and diverse set of responses.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">Westlake Governance will provide regular updates on the number and diversity of the responders.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Thank you for your valuable input into this process.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Best wishes,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i>Larisa B. Gurnick<o:p></o:p></i></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Director, Strategic Initiatives<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Internet Corporation for Assigned Names and Numbers (ICANN)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="mailto:larisa.gurnick@icann.org">larisa.gurnick@icann.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">310 383-8995<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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