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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Dear All,<o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Please see below the action items and notes captured by staff from the Data Sub Team call held on 07 June 2018 (1700 UTC). Staff have posted to the wiki space the action items and notes. <i>Please note that these
will be high-level notes and are not meant as a substitute for the transcript or recording.</i> The recording, AC chat, and attendance records are posted on the wiki<span class="apple-converted-space"> </span>at:<span class="apple-converted-space"> </span><a href="https://community.icann.org/x/GisFBQ">https://community.icann.org/x/GisFBQ</a>
<o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Ariel<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:11.0pt;color:black">Ariel Xinyue Liang</span></b><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Policy Analyst | Washington, DC <o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black">Internet Corporation for Assigned Names and Numbers (ICANN) <o:p></o:p></span></p>
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<span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
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<b><span style="font-size:11.0pt;color:black">----------------</span></b><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">ACTION ITEMS<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l7 level1 lfo33"><span style="font-size:11.0pt">AG to start incorporating edits/comments already discussed in the previous meetings and reflect them on the Google docs, so the Sub Team could review.<span class="apple-converted-space"> <o:p></o:p></span></span></li><li class="MsoNormal" style="color:black;mso-list:l7 level1 lfo33"><span style="font-size:11.0pt">Staff to Doodle additional call times for the next two weeks, including Wednesdays and Fridays<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l7 level1 lfo33"><span style="font-size:11.0pt;color:black">Sub Team to use the Friday meeting to work on the TM/Brand Owner survey</span><span style="font-size:11.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l7 level1 lfo33"><span style="font-size:11.0pt">Sub Team to continue providing redline comments/suggested edits on the Google Doc, led by the original author of each survey.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">NOTES<o:p></o:p></span></b></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">General Comments
<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG comments that the length of the survey needs to be balanced, considering the impact to response rate. Concerns with survey fatigue<span class="apple-converted-space">.</span>
Sub Team should also consider what are other ways to gather data for the questions that may be cut from the surveys?<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The questions related to sunrise pricing may be hard to illicit responses from ROs, based on AG's experience with TMCH review.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sub Team members have strong objection regarding the approach the surveys are handled; rushing through the surveys without letting members thoroughly
review the documents is very concerning.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">There are<span class="apple-converted-space"> </span>anecdotal questions that one cannot predict how the respondents would respond. Would it be better
to revert back to the anecdotal questions instead of trying to convert them into quantifiable questions to illicit data?<span class="apple-converted-space"> </span>Selected number of open ended questions can be very useful.<span class="apple-converted-space"> </span>AG
could do that, but we need to be cautious about the number of open ended questions. The ideal survey is to have no more than 25% of the questions that are open-ended, otherwise the drop off rate would be high.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sub Team commented that while timeline needs to be respected, it should not be driving the decision of Sub Team. Sufficient time needs to be devoted
to get the questions right.<o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Registries who want to talk to the Sub Team have had and continue to have plenty of opportunity to do so.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Some charter questions have no basis. The Sub Team don't understand why certain people said what they said in the original charter questions. It is
hard to convert such questions into data driven questions. That's why this whole exercise has been such a challenge.<o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sub Team anticipate weeks to work on the surveys with AG, but this length of time could not be provided. There are budgetary limitations in this.
Is there an alternative approach to get valuable information to the AG in real time?
<o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">There are many gaps, as well as the lack of historic context in the RFP Appendix. Sub Team would need to take AG through all the sections after having
some time to review the Google Docs before the next calls. The "new eyes" are certainly helpful because it highlights the gaps. AG would benefit from going through the background before they take another pass.<span class="apple-converted-space"> <o:p></o:p></span></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sub Team are encouraged to provide redline comments/edits in the Google Docs, but be mindful that they have other competing priorities.<span class="apple-converted-space"> </span>
<o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Instead of having everyone looking at every survey, Sub Team members who were the original authors of the draft survey questions are encouraged to
focus on their respective survey and provide redline comments/edits.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The draft survey questions do not have 100% consensus in the Sub Team. AG should not treat individual’s comments/edits as something agreed by the
whole Sub Team. <o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG hasn't been invited to provide redline edits on the Google docs yet, but will be able to do so going forward.
<o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEM:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AG to start incorporating edits/comments already discussed
in the previous meetings and reflect them on the Google docs, so the Sub Team could review.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Subject to the co-chairs' preferences and the Sub Team's availability, is there any objection to using the next two weeks to finish the surveys? F2F
meeting in Panama may be useful but cannot expect everything be done there. We have to adjust expectations that not everyone can be on all calls in 2 hour blocks.
<o:p></o:p></span></li><li class="p1" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Kristine volunteered to work with AG to answer questions and provide clarifications on the RO related questions. Not to wordsmith but to provide context/background.<span class="apple-converted-space"> </span>Michael
volunteered for the TM/Brand Owner survey questions. Of course, the whole Sub Team would have the final say about the final survey questions.
<o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q16/Q17<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Original questions are on page 3 of the RFP Appendix<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Consider combining these two questions.
<o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The aspects that Q16/17 don't cover are the potential benefits if the sunrise period length is changed. The original questions not covered here are
-- What were the benefits (to the registry or to brand owners)? What were the drawbacks? Were there any complaints or was anyone confused? (Include complaints from potential nonbrand owner registrants).<o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We cannot ask TM owners what benefit they are getting in this question. We are only asking ROs.<span class="apple-converted-space"> </span>Registrars
may not be able to answer these questions with any degree of certainty.<o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It is difficult to come up with different options to make these questions more quantifiable. What Sub Team want to know is what they are missing.
Why do some people want to extend the Sunrise period? It is hard to get the answer through a grid/tabulate format. Sub Team specifically try to illicit responses on how Sunrise period is impacted. Sub Team would like to know where the complaints went to and
what they were.<span class="apple-converted-space"> </span>Sub Team are more concerned with the 25% of survey questions that are open ended.
<o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG would like to request the Sub Team to provide suggestions and include additional questions/options to Q16/Q17 to the Google Doc.
<o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG could maintain the grid format of the current questions, but to also include a separate question to illicit anecdotal responses. It may be helpful
to also include questions illiciting "yes, no, maybe" type of responses.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ROs don't have much of the technical costs of Sunrise. It's the registrars who have most of the technical costs.<span class="apple-converted-space">
</span>There are also marketing issues related to the sunrise.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l21 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It may be helpful to have a couple of Sub Team members preview the survey and see how the questions work.<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q18<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l11 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The current question is not asking the critical aspect of the original draft question (e.g., duration, perpetual)<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Would it be better to ask respondents to explain why they rank the requirements the way they do? AG will include this sub question.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Not particularly in favor of this question, and the Sub Team are not sure whether it is getting what the Sub Team were trying to ask. Original charter
question: Should there be a different rule for some registries, such as specialized gTLDs (e.g. community or geo TLDs), based on their published registration/eligibility policies? Sub Team needs better wording for this question.<span class="apple-converted-space"> <o:p></o:p></span></span></li><li class="p1" style="mso-list:l11 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Context of the original charter question: when you have specialized TLDs, should brand owners get into the door first? There are other ways to allocate
TLDs that are not contingent to brands. ROs experience a lot of pushbacks related to certain TLDs.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo9"><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I</span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">nclude a "would you still offer
sunrise" after Q18<o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG said that the comment in the survey document is meant to show the charter questions that this section is intended to address<o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It may be helpful to include examples to clarify the intention of the original charter question, but the examples should not be limiting type of
examples.<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q21/Q21a<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l27 level1 lfo12"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">These questions are vague. Some TLDs don't have registration eligibility restrictions. Some ROs may not understand what these questions are asking.
We may need some qualification for these questions. <o:p></o:p></span></li><li class="p1" style="mso-list:l27 level1 lfo12"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase the question to “Have you had requests for Sunrise from parties that do not have the eligibility?<span class="apple-converted-space">”
or something else to that effect. </span><o:p></o:p></span></li><li class="p1" style="mso-list:l27 level1 lfo12"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">As worded, the answer should be "yes" for each RO with a QLP<o:p></o:p></span></li><li class="p1" style="mso-list:l27 level1 lfo12"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">In the instances where the wording is vague/confusing, AG would welcome direct feedback/redline suggestion in the Google Doc. AG could help rephrase
questions to convey the meaning/context of the questions. Sub Team's input/clarification for content would be helpful.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l27 level1 lfo12"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">How can we develop the surveys and word the questions in a way to illicit meaningful data, instead of anecdotal responses.<span class="apple-converted-space">
For </span>Q21 in particular, it would be helpful to know what ideal type of response would look like.<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q22<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l0 level1 lfo15"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It may be placed before Q20 and Q21<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l0 level1 lfo15"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Original question on page 4 of Appendix: How could the ICANN brand protection policies like Sunrise or Claims be altered to better accommodate restricted
TLDs (like Community or GeoTLDs)?<o:p></o:p></span></li><li class="p1" style="mso-list:l0 level1 lfo15"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">"How could" is the key, not just "should they".<span class="apple-converted-space"> </span>Respondents should suggest practical solutions and identify
what they think would work better. <o:p></o:p></span></li><li class="p1" style="mso-list:l0 level1 lfo15"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG could include an open-ended sub question to illicit such response.
<o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q24<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l3 level1 lfo18"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Respondents only need to answer Q24 if they answer yes to Q23<o:p></o:p></span></li><li class="p1" style="mso-list:l3 level1 lfo18"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The word "startup" can be removed.<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q26<o:p></o:p></span></p>
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<li class="p1" style="mso-list:l9 level1 lfo21"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">While the original draft question is reflected in this proposed question, there is<span class="apple-converted-space"> a
</span>follow up question asking for suggestions.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l9 level1 lfo21"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">May add a follow up question asking respondents what suggestion they may have to resolve the issues, but not to change the tone of the proposed question.<span class="apple-converted-space"> </span>Respondents
only answer the additional question if they have encountered problems.<o:p></o:p></span></li><li class="p1" style="mso-list:l9 level1 lfo21"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG can add a question that is more forward looking with open text field, but remain concerned with the length of the survey.<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q27<o:p></o:p></span></p>
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<li class="p1" style="mso-list:l23 level1 lfo24"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add a gating question<span class="apple-converted-space">.</span><o:p></o:p></span></li><li class="p1" style="mso-list:l23 level1 lfo24"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Spell out the acronyms<span class="apple-converted-space">.</span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q29b<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l16 level1 lfo27"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ROs do not send Claims notices. Registrars may provide more effective responses<span class="apple-converted-space">.</span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q30<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l16 level1 lfo27"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Similar to Q16/Q17, all the tables descend to a whole range of issues that the Sub Team may not have the time to develop a comprehensive list for.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l16 level1 lfo27"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We should not toss all the grid questions all together. Possibly there is a way to come up with a metric while still gathering anecdotal data.
<o:p></o:p></span></li><li class="p1" style="mso-list:l16 level1 lfo27"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This question is just asking opinions, so respondents would rank based on things that matter to them. Not sure what we would get after sending this
question, rather than seeing respondents advancing their own positions.<span class="apple-converted-space"> </span>This holds true for all target groups that would express their own opinions.
<o:p></o:p></span></li><li class="p1" style="mso-list:l16 level1 lfo27"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It may be helpful to give respondents an opportunity to explain the basis of their opinions and “why”. Far more important are the actual stats and
metrics that the WG could come up with. The analysis of the survey results would be crucial.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l16 level1 lfo27"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The format/style of the same type of grid questions need to be consistent among all surveys.
<o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q32<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l26 level1 lfo30"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This question doesn’t belong in the Q23-26 section and is perhaps covered by the expansion of other questions now.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l26 level1 lfo30"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Questions related to eligibility-restricted TLDs scattered in the survey. Grouping these questions would be more meaningful and can possibly shorten
the survey.<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="p1" style="mso-list:l26 level1 lfo30"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ask respondents to indicate which program they are referring to in their answers (e.g., LRP, QLP, ALP).<span class="apple-converted-space"> </span>Most
ROs won’t offer just QLP or ALP individually. Many ROs offer more than one program.<o:p></o:p></span></li><li class="p1" style="mso-list:l26 level1 lfo30"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sub Team specifically want to know what changes the respondents would like to see and are less concerned about the problems that they encountered,
as we know there are problems.<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Procedural Matters<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l29 level1 lfo32"><b><span style="font-size:11.0pt">ACTION ITEM:
</span></b><span style="font-size:11.0pt">Sub Team to use the Friday meeting to work on the TM/Brand Owner survey<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l29 level1 lfo32"><b><span style="font-size:11.0pt">ACTION ITEM:
</span></b><span style="font-size:11.0pt">Staff to Doodle additional call times for the next two weeks, including Wednesdays and Fridays<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
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