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<div class="WordSection1">
<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US">All, here is the annotated Registrar section for discussion on Monday
</span></a><a href="https://docs.google.com/document/d/1sVyYahCcRY8HGoIXOO2kJXy48gQnsbms2xFeAbDXrfM/edit#"><span style="font-size:11.0pt;mso-fareast-language:EN-US">https://docs.google.com/document/d/1sVyYahCcRY8HGoIXOO2kJXy48gQnsbms2xFeAbDXrfM/edit#</span></a><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US">S<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#76923C">Susan Payne<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#76923C">Head of Legal Policy</span></b><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">
</span></b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">|
</span><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#C39209">Valideus Ltd</span></b><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">28-30 Little Russell Street<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">London, WC1A 2HN, United Kingdom<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">E:
</span><a href="mailto:susan.payne@valideus.com"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#76923C">susan.payne@valideus.com</span></a><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">D: +44 20 7421 8255<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">T: +44 20 7421 8299<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D">M: +44 7971 661175<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:red;mso-fareast-language:EN-US"><o:p> </o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Gnso-rpm-data [mailto:gnso-rpm-data-bounces@icann.org]
<b>On Behalf Of </b>Ariel Liang<br>
<b>Sent:</b> 08 June 2018 22:17<br>
<b>To:</b> gnso-rpm-data@icann.org<br>
<b>Subject:</b> [Gnso-rpm-data] Actions & Notes: RPM Data Sub Team 08 June 2018<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Dear All,<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black">Please see below the action items and notes captured by staff from the Data Sub Team call held on 08 June 2018 (1700 UTC). Staff have posted to the wiki space the action items and notes. <i>Please note
that these will be high-level notes and are not meant as a substitute for the transcript or recording.</i> The recording, AC chat, and attendance records are posted on the wiki<span class="apple-converted-space"> </span>at:
<a href="https://community.icann.org/x/Mi4FBQ">https://community.icann.org/x/Mi4FBQ</a></span><span lang="EN-US" style="font-size:11.0pt">.
<span style="color:black"> <o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:black">Have a great weekend!
<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black">Ariel<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span lang="EN-US" style="font-size:11.0pt;color:black">Ariel Xinyue Liang</span></b><span lang="EN-US" style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black">Policy Analyst | Washington, DC <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black">Internet Corporation for Assigned Names and Numbers (ICANN) <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span lang="EN-US" style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span lang="EN-US" style="font-size:11.0pt;color:black">----------------</span></b><span lang="EN-US" style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="p1"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEMS</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span class="apple-converted-space"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Staff to report to IT about the AC freezing issue that Lori experienced.
<span class="apple-converted-space"> </span></span><span class="apple-converted-space"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt">Staff to identify the target respondents for the TM survey, taking into consideration the outside/inside counsel who may fill out this survey.</span><o:p></o:p></li></ul>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Lori to reference the INTA survey and provide input to Q3, with the aim to elicit information on business volume.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt">Susan/Kristine to help revise Q6/Q6a to include more appropriate bands.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span lang="EN-US" style="font-size:11.0pt">Sub Team to finish TM survey and review the Registrar survey on Monday, 11 June. Susan to provide redline comments/edits in the Google Doc:
<a href="https://docs.google.com/document/d/1sVyYahCcRY8HGoIXOO2kJXy48gQnsbms2xFeAbDXrfM/edit?usp=sharing">
<span style="color:#3B73AF;background:#FCFCFC">https://docs.google.com/document/d/1sVyYahCcRY8HGoIXOO2kJXy48gQnsbms2xFeAbDXrfM/edit?usp=sharing</span></a><o:p></o:p></span></li></ul>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">NOTES<o:p></o:p></span></b></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">General Comments<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l5 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">The acronyms in the survey questions should be spelt out.
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l5 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">INTA members are suffering PTSD from the New gTLD Cost Survey.<span class="apple-converted-space"> Lori is
</span>not sure whether INTA will agree to distribute the survey, but can distribute to its Internet and Data Protection Committees.<span class="apple-converted-space"> </span>Any other distribution outside of that scope will need INTA executive approval. Lori
could also send to MARQUES and CITMA internet committees and ask them to circulate.<span class="apple-converted-space"> O</span>thers in the Sub Team may be able to do same?<o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q1/Q2<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l7 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Brands themselves may not be able to answer these questions. Allow the brands to forward the questions to the right respondents (e.g., outside counsel or source) who can answer, but
be mindful of the additional time it could take. </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l7 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">If ICANN distribute this survey to the IPC, these questions would go to the outside counsel. Perhaps include a tick box for respondents to check whether
they are inside counsel or outside counsel.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q3<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l10 level1 lfo4">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Does the survey include any question for respondents to indicate the size of their business (e.g., small/medium/large companies)?<span class="apple-converted-space"> </span>There are
questions about how many TM registrations the companies hold. Maybe beneficial to ask where the TM is registered.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">50+ TMs is NOT a large portfolio. A tiny company with 3 brands (and word and design marks) can easily hit 50 registrations.<span class="apple-converted-space"> </span>The
size of TM portfolio does not necessarily correlate to the size of the business.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l10 level1 lfo4">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">We do get into portfolio size when we determine how many Sunrise registrations they went for as a percentage of portfolio size.<o:p></o:p></span></p>
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Make Trademark Ownership (not outside counsel) a threshold question.<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l10 level1 lfo4">
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</span></span></span><![endif]><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEM</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">: Lori to reference the INTA survey and provide
input to Q3, with the aim to elicit information on the business volume. <o:p></o:p></span></p>
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</span></span></span><![endif]><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEM</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">: Staff to identify the target respondents for
the TM survey, taking into consideration the outside/inside counsel who may fill out this survey.
<o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q4/Q4a/Q4b<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">The sub questions should only be answered if the respondents have participated in the TMCH/Sunrise. Include a trigger/threshold question. if the respondents say "no" in the previous
question, they don't need to answer the following questions.<span class="apple-converted-space"> </span>
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Even if there are no records of the registered trademarks in the TMCH, we may still want to ask respondents whether they have filed a UDRP.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Asking whether they filed a UDRP may go beyond the scope of the survey.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are the right people using the Sunrise & Claims RPMs? If they indicate it is just simpler to use the URS or UDRP, it is a useful answer. Support to develop
questions designed to elicit those responses.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Suggest including the “If you did not record your TM, why not?<span class="apple-converted-space">”
</span>as Q4b. Since 4b really terminates the survey, or almost terminates the survey, we can ask for more elaboration as to why.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Some TM holders may rely on a watching service through an outside counsel. Provide an open text field for them to elaborate.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l6 level1 lfo5">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Would it be helpful to specify the likely reasons why people do not record any TM with the TMCH?
<o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q5<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l11 level1 lfo6">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Agree with Kristine's comments. Some clients put the marks in the TMCH because they want to use some of its services, not because of Sunrise.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l11 level1 lfo6">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Agree with including Susan's suggestions. Good general categories to include as options.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q5a<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">50+ TM could capture a whole slew of companies, including small companies.<span class="apple-converted-space">
</span>We segmented on volume of business not size of portfolios. Portfolios do not always correspond to size of business. Large portfolio is not necessarily owned by large businesses; it really depends. Brand owners usually put 2-3 marks of the highest value
in the TMCH. You do not have owners put dozens of marks in the TMCH.<span class="apple-converted-space"> </span>The number of TMs a company has also does not correlate to the number of marks in the TMCH and does not correlate to the number of Sunrise registrations
they've opted for.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Either the TM owner or its Service Providers can provide the TMCH recordation and other numbers easily and quickly.<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Kristine's suggestion for “some/most/all” would be more relevant.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Suggest asking what percentage of respondents’ TMs are participating in Sunrise to provide an idea of scale. This would help the WG to see how the bands
look like.<span class="apple-converted-space"> </span>Maybe “some/most/all” is a bit vague.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">A percentage would be an estimate. People will guess, and we are not going to get exact numbers either way.<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">If we ask for percentage, the risk is that the person filling out the survey may just quit rather than calling someone or looking it up.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">If such an easy thing sends respondents away, do we really want or can we trust their other answers? Not sure how really relevant it is to get this data.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo7">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Provide the options to make it a little easier for people to answer.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q6/Q6a<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">The original draft question does not ask how many TMs have been recorded. It asks how many domain names have been registered as a result of the Sunrise.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">For brands like Amazon, they may have one mark in the TMCH, but have registered many more domain names.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
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</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Companies would have a clear idea how many domains they bought during the Sunrise period. Be clear which question we are asking.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
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</span></span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">These bands are probably appropriate, although some companies may have more than 50 recordation.<span class="apple-converted-space"> </span></span><span class="apple-converted-space"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">We won't know if our top answer is 50. There should be a 500+. And we should consider if the brand owner will amalgamate them.<span class="apple-converted-space">
</span>For one mark, a brand owner might register DNs in 200 Sunrises.<span class="apple-converted-space">
</span>And for a different mark, might register DNs in 200 different Sunrises.<span class="apple-converted-space">
</span>So that's two marks, 400 different Sunrises. So what should that brand owner answer? 200 (max DNs for mark 1) or 400 (max DNs total).</span><o:p></o:p></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">We need a revised Bands. MM, CSC or Corsearch might have ideas about this. Corsearch is affiliated with Com Laude.<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo8">
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</span></span></span><![endif]><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEM</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">: Susan/Kristine to help revise Q6/Q6a to include
more appropriate bands. <o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q7<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo9">
<![if !supportLists]><span class="apple-converted-space"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Some respondents may check every single one of these reasons. Not sure whether it would be helpful.<span class="apple-converted-space"> </span></span><span class="apple-converted-space"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo9">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">For big companies, they may tick all the options. Smaller entities may have fewer reasons. How they answer this question depends on their business volume/TM
portfolio.<span class="apple-converted-space"> </span></span><o:p></o:p></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo9">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Maybe we ask respondents to rank the reasons?<span class="apple-converted-space">
</span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo9">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">A likert scale sounds like a good way to collect the information. Likert scale for each reason, or ask respondents to rank one reason against another.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo9">
<![if !supportLists]><span class="apple-converted-space"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Have we talked about adding availability of UDRP and URS as part of the thought processes on this question? Kathy added that to the question.<span class="apple-converted-space"> </span></span><span class="apple-converted-space"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo9">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">No agreement to add the UDRP/URS related reason. TM holders always have the opportunity to participate in UDRP/URS. They participate in Sunrise because
they can deal with UDRP/URS later. <span class="apple-converted-space"> </span></span><o:p></o:p></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q8<span class="apple-converted-space">/Q8a/Q8b</span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l8 level1 lfo10">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">To understand pricing is important to this Sub Team. We should get a grid or metric to understand that information.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l8 level1 lfo10">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Convert the question to likert scale for respondents to indicate how important pricing is in their decisions? Or include multiple choice options for
respondents to indicate how frequently the pricing factor affect their decisions in participating in Sunrise period?<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l8 level1 lfo10">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">If the price of Sunrise is higher than the cost of UDRP or URS, that would be part of the consideration. Price of Sunrise should be part of the calculus.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l8 level1 lfo10">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">No agreement to add UDRP/URS related edits in Q8b. Calling out UDRP and URS is dangerous. Price for Sunrise is going to be balanced against the value
of the trademark. It is going to balanced against many other costs (e.g., UDRP, URS, watch list, litigation). It would open a can of worms. We should try to keep the metrics slightly high level. We should not start guessing all the price variables.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q9<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Merge with Q8 to reflect the two different aspects.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q10/Q11/Q11a<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Keep these questions. Many brand owners can answer these questions. There may be some outliers that registered so many domain names and don’t have a handle on this. Many other TM owners
would know.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Make these questions optional, so the people who can/want to answer would answer.
<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ask what the most outrageous pricing situation is, with an open text field. People do want to tell their horror stories. Not good to ask what TM holders
paid for the registration, but ask in a way that could generate useful responses.<span class="apple-converted-space"> </span>Is there a price the brand owner didn’t want to pay for the registration? What is the extreme price that the TM owners are unwilling
to pay?<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">The price the brand is willing to pay depends on the value of the brand. Asking anecdote is a good option. We want people to highlight things that they
are willing to tell. Don’t use the word ‘extreme’. Leave the question open ended and get the story, without limiting too much.<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">The price the brand is willing to pay may also depend on the gTLD. For example, the base price of .luxury was 10K. If you register domains in the Sunrise
period it is 20K. It is an issue that we want to tease out in this question.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">There is notable Sunrise period that TM holders have to pay more (discriminatory pricing).<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Registry was setting the base price, not the registrar. Although some registrars did charge quite large mark ups on top.<span class="apple-converted-space">
</span>Some did not<span class="apple-converted-space">. </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Both sides of the equation try to game the system. We want to find out in this pricing mechanism, has there been any unfair play.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">If you are a small business you could more easily figure out what service to spend money on. Some charitable brand may spend more on Sunrise than Fortune
50 brands.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">We are trying to get complicated information, so asking anecdotal experience would be the best option here.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Agree to add the suggested edit “in that gTLD” in Q11a.<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q17<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Remove this question as it has been asked multiple times.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q18<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Include a reminder of Sunrise Period Registration in the intro.
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q19<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Agree to drop the question. It implies legal matter and could be a leading question.
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Disagree with dropping this question.
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Michael added options in Q19ai and Q19b to elicit more information from respondents. Having options rather than open text fields (where possible) can
make the survey much easier for respondents. Also, offering options can give respondents an idea for what types of responses you are eliciting.<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Alternative options for Q19a: Yes, no, don't know, explain?<o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q25<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l9 level1 lfo12">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Agree with the Kristine’s suggestion. Move it to the end of the survey if we keep this question.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p1"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Q29/Q29a/Q29b<span class="apple-converted-space">/Q29c/Q29d</span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt">Q29a looks at NORNs, Q29b proceedings, Q29c not exact matches, Q29d variants.<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">We want to know whether an enforcement effort has been taken, or people go to the extent of litigation<span class="apple-converted-space">.
</span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are your exact matches exact enough to trigger NORNs?
<span class="apple-converted-space"> </span><o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Just because proceedings are brought doesn’t mean it is reasonable or helpful. Is this question an overkill? Maybe it is better to ask what UDRP/URS
court cases that TM holders have been involved in, what are the results and what they feel about them?
<o:p></o:p></span></p>
<p class="p1" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo11">
<![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">TM owners won’t give you confidential information. We can ask “How many proceedings have you brought? How many have been successful?”
<o:p></o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="p2"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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