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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Dear All,</span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Please see below the action items and notes captured by staff from the Data Sub Team call held on </span><span style="font-size:11.0pt">13<span style="color:black"> June 2018 (1</span>6<span style="color:black">00
UTC). Staff have posted to the wiki space the action items and notes. <i>Please note that these will be high-level notes and are not meant as a substitute for the transcript or recording.</i> The recording, AC chat, and attendance records are posted on the
wiki<span class="apple-converted-space"> </span>at: </span><a href="https://community.icann.org/x/YoMpBQ">https://community.icann.org/x/YoMpBQ</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please note that the staff action items have been completed (see below).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Best Regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Ariel</span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:11.0pt;color:black">Ariel Xinyue Liang</span></b><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Policy Analyst | Washington, DC </span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Internet Corporation for Assigned Names and Numbers (ICANN) </span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:11.0pt;color:black">----------------</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">ACTION ITEMS</span></b><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level1 lfo26"><span style="font-size:11.0pt">Staff to check which Q4 sub question(s) address the same intent as Q12.
<span style="background:yellow;mso-highlight:yellow">(DONE)</span></span><span style="font-size:11.0pt"><o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level2 lfo26"><span style="font-size:11.0pt">Based on notes, Q4m seems to have similar intent as Q12. The Sub Team want to know the benefits and disadvantages if registries provider either the
Claims Period or Sunrise Period, instead of both. AG would word this question similarly to Q4k.</span><span style="font-size:11.0pt"><o:p></o:p></span></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level1 lfo26"><span style="font-size:11.0pt">Staff to check the notes related to the grid questions and see what the conclusion/outcome was. <span style="background:yellow;mso-highlight:yellow">(DONE)</span><o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level2 lfo26"><span style="font-size:11.0pt">Based on notes, Sub Team suggested that similar grid questions asked to ROs should be asked to Registrars. The grid questions should also leave some
open-ended options for respondents to provide narrative responses. The grid questions in the RO survey are Q16/Q17, as well as Q4i/Q4j in the registrar survey. AG would like to request the Sub Team to provide suggestions and include additional options to Q16/Q17
to the Google Doc. AG could maintain the grid format of the current questions, but to also include a separate question to elicit anecdotal responses.</span><span style="font-size:11.0pt"><o:p></o:p></span></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level1 lfo26"><span style="font-size:11.0pt">Staff to circulate Berry’s information about the domain name registration process.
<span style="background:yellow;mso-highlight:yellow">(DONE)</span></span><span style="font-size:11.0pt"><o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level2 lfo26"><b><span style="font-size:11.0pt">Information from Berry</span></b><span style="font-size:11.0pt">: Registrant enters the domain at the Registrar where it is queried as to whether
its available for registration. If the potential Registrant places the domain in the cart with intent of registering it, the Registry will also check if it appears on the Domain Names List (DNL). If it does, the Registry sends a CNIS code to the Registrar
that notifies the Registrant of the claims notice. If registered, the Registrar returns a registration confirmation to the TMCH. This is reference to the TMCH Technical Specification as documented on IETF.</span><span style="font-size:11.0pt"><o:p></o:p></span></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l16 level1 lfo26"><span style="font-size:11.0pt">Kristine to review the grid questions (Q16/Q17 in RO survey, Q4i/Q4j and Q13/Q14 in registrar survey) and propose ideas to revise the grid.</span><span style="font-size:11.0pt"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">NOTES </span></b><o:p></o:p></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">Registrar Survey</span></u><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q12<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo13"><span style="font-size:11.0pt">A sub question in Q4 captures the intent of this one, asking if there should be either sunrise or claims rather than both. Move that sub question down
and replace Q12 with it? <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo13"><b><span style="font-size:11.0pt">ACTION ITEM:</span></b><span style="font-size:11.0pt"> Staff to check which Q4 sub question(s) address the same intent.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo13"><u><span style="font-size:11.0pt">Staff Comment</span></u><span style="font-size:11.0pt">: Based on notes, Q4m seems to have similar intent as Q12. The Sub Team want to know the benefits
and disadvantages if registries provider either the Claims Period or Sunrise Period, instead of both. AG would word this question similarly to Q4k.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q13/Q14<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l19 level1 lfo16"><span style="font-size:11.0pt">There are similar questions discussed in the Registry survey. Do these questions capture the original intent? <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l19 level1 lfo16"><span style="font-size:11.0pt">The grid format would need to be extrapolated across all the surveys. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l19 level1 lfo16"><b><span style="font-size:11.0pt">ACTION ITEM:</span></b><span style="font-size:11.0pt"> Staff to check the notes related to the grid questions and see what the conclusion/outcome
was. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l19 level1 lfo16"><u><span style="font-size:11.0pt">Staff Comment</span></u><span style="font-size:11.0pt">: Based on notes, Sub Team suggested that similar grid questions asked to ROs should be asked
to Registrars. The grid questions should also leave some open-ended options for respondents to provide narrative responses. The grid questions in the RO survey are Q16/Q17, as well as Q4i/Q4j in the registrar survey. AG would like to request the Sub Team to
provide suggestions and include additional options to Q16/Q17 to the Google Doc. AG could maintain the grid format of the current questions, but to also include a separate question to elicit anecdotal responses.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l19 level1 lfo16"><b><span style="font-size:11.0pt">ACTION ITEM:</span></b><span style="font-size:11.0pt"> Kristine to review the grid questions (Q16/Q17 in RO survey, Q4i/Q4j and Q13/Q14 in registrar
survey) and propose ideas to revise the grid. <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q15<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">The original questions are to understand whether there is any impact to abandonment rate when the registrant receives claims notice. The original questions
refer to the problems related to pre ordering domains.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">Original questions are (page 10 – RFP Appendix):
<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level2 lfo19"><span style="font-size:11.0pt">Do you have any records of the “abandonment rate” (i.e., domain name applicants who request the registration of a particular domain but do not go through
to complete the payment)? <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level2 lfo19"><span style="font-size:11.0pt">If so, what are the rates of abandonment for legacy TLDs and ccTLDs?
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level2 lfo19"><span style="font-size:11.0pt">What is the abandonment rate for a New gTLD during the Claims period – both for names which receive Claims Notices and those which do not? And after
the Claims period?<o:p></o:p></span></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">We are trying to understand whether the claims notice is only triggered when someone is actually trying to pay for the domain. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">Rephrase the question to: At what point during the purchase process is the claims notice downloaded? Use multiple choice or dropdown menu to provide
options. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">During Sunrise registration, the record of trademark would be downloaded. Claims notice would not trigger the download of anything.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><u><span style="font-size:11.0pt">Information from Berry</span></u><span style="font-size:11.0pt">: Registrant enters the domain at the Registrar where it is queried as to whether
its available for registration. If the potential Registrant places the domain in the cart with intent of registering it, the Registry will also check if it appears on the Domain Names List (DNL). If it does, the Registry sends a CNIS code to the Registrar
that notifies the Registrant of the claims notice. If registered, the Registrar returns a registration confirmation to the TMCH. This is reference to the TMCH Technical Specification as documented on IETF.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><b><span style="font-size:11.0pt">ACTION ITEM</span></b><span style="font-size:11.0pt">: Staff to circulate Berry’s information about the domain name registration process.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">The registrar would not be downloading any trademark record, so the question is invalid. Eliminate Q15.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">This question may be completely redundant. The only caveat is that we need to leave the door open for someone else to explore an alternative business
model. If you code in too much in the policy/procedures, then you don't leave much room for expansion.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">What is the most beneficial point? Or lease beneficial point? Why it matters when the claims notice is generated? Don't think we can get to "beneficial"
because different models will answer differently.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">Rephrase the question to: At what point of the registration process do you typically query whether the domain name is registered in the TMCH? <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l13 level1 lfo19"><span style="font-size:11.0pt">We are trying to understand the theoretical abandonment rate. Whether the query to the TMCH would trigger the generation of claims notice. We want
to get at the typical process with regard to abandonment. We want to get at the functional problems. If there is standard process, registrants themselves are the ones that query.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q16<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo22"><span style="font-size:11.0pt">Q16 is lumped together with Q15 <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo22"><span style="font-size:11.0pt">The sequence of event is not coming through clearly. This question should go before Q15.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">General Comment <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l24 level1 lfo25"><span style="font-size:11.0pt">Put all the claims related questions in one section and it would flow better.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l24 level1 lfo25"><span style="font-size:11.0pt">There are no questions about “abandonment” in this survey at all. In the RFP Appendix, questions on page 10 to the first section of page 11 are to
understand the abandonment rate and how abandonment happens. These questions also aim to elicit anecdotes.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l24 level1 lfo25"><span style="font-size:11.0pt">AG asked similar questions to elicit data regarding abandonment rate during the TMCH review, but the respondents did not provide answers, hence they
suggested to remove these questions. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l24 level1 lfo25"><span style="font-size:11.0pt">If we aren't going to get abandonment data, could we ask people yes/no if they have/can/want to provide it (to keep the survey short for people who
won't share this info or don't have it)?<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l24 level1 lfo25"><span style="font-size:11.0pt">AG agreed to provide respondents option if they want to do a deeper dive in the survey about abandonment rate. Those who are motivated and interested
can contribute without turning others off.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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