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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Dear All,</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Please see below the action items and notes captured by staff from the<span class="apple-converted-space"> </span>Data<span class="apple-converted-space"> </span>Sub Team call held on </span><span style="font-size:11.0pt">20
<span style="color:black">June 2018 (1</span>7:3<span style="color:black">0 UTC). Staff have posted to the wiki space the action items and notes. <i>Please note that these will be high-level notes and are not meant as a substitute for the transcript or recording.</i> The
recording, AC chat, and attendance records are posted on the wiki<span class="apple-converted-space"> </span>at:
</span><a href="https://community.icann.org/x/aoMpBQ">https://community.icann.org/x/aoMpBQ</a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Best Regards,</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Ariel</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:11.0pt;color:black">Ariel Xinyue Liang</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Policy Analyst | Washington, DC </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;color:black">Internet Corporation for Assigned Names and Numbers (ICANN) </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
<p class="p1"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEM</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l11 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG to touch base with Research Now SSI and see how the cost would be impacted if the survey is expanded beyond NA region but still conducted in
English. <o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">AG to revise the questions and send to the point persons/Sub Team to review</span><span style="font-size:11.0pt"> d</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">uring
ICANN62 and the first week of July</span><span style="font-size:11.0pt">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="p1" style="mso-list:l11 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Staff to discuss with AG about the distribution channels of the other surveys and start the discussion via the Sub Team mailing list.<o:p></o:p></span></li></ul>
<p class="p1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
<p class="p1"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">NOTES</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Discussions about Survey Outreach
<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Lori expressed concerns about the ways to identify registrants/potential registrants. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Based on Prof. Tushnet’s understanding, we are not only targeting people who attempted to register new gTLD domain names and received Claims Notice
before. The target respondents are the people who are interested in registering a new gTLD domain name or tried to register new gTLDs in the past. Make sure AG is reaching the correct target group using validation checks, and not just the Sub Set Lori raised. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">For registrant/potential registrant surveys, the initial screening question is that “Have you registered new gTLD domain names?”. AG can include additional
screening questions to find out whether the respondents are the registrant population that the Sub Team is interested in reaching. AG can ask what type of gTLDs have they registered? <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">AG is planning to distribute the survey among the North American panel of the Research Now SSI, who are English speaking.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">If the Sub Team need more demographic information, additional questions can be included, so the results can be cut based on different types of demographics. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">More difficult way to reach the target respondents would be working with registrars and ask them to distribute the surveys to people who attempted
to register new gTLD domains and received claims notice. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Sub Team would love if the registries/registrars are willing to send out the surveys to the registrants/potential registrants. Should pursue that avenue.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Statistically speaking, you will get a tiny number of people that qualify with regard to having registered new gTLD domains and receiving Claims Notice.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Perhaps people in North America aren't easily intimidated, but people from other regions are.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Survey cannot be limited to North America to be as comprehensive as we need to be. If we can't do the job correctly, then I have some fears about how
this will be accepted by the community. Sub Team/Co-Chairs would face the criticisms from the community, as the survey results would not be representative. We need to provide additional rationale beyond the "cost" factor. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">To expand the survey distribution to other geographic regions and use different languages would add cost significantly. Research NOW SSI do not have
a lot of concerns with the lack of responses. But cost would increase due to the development of survey questions in other languages, the coding of surveys, and the review of responses in other languages. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">Section 5 (Survey of Potential Respondents) Relevant Charter Q 3 addresses translations....how did this get missed? There's translating the survey,
and there's the question as to whether useful data can be obtained regarding translations of the Claims Notice (the latter being the Charter question).<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">We know that specific Charter questions talks about translations of the Claims Notice. This of course does not imply that the survey itself is to be
translated. So perhaps the question for AG is whether/how the geographical limitation can be overcome, and how responses concerning a translated Claims Notice may be obtained even via an English-language survey (if possible). The staff understanding is that
the surveys will be conducted only in English. Perhaps the Sub Team and AG can discuss whether, within that limitation, the geographical coverage can be extended? Bearing the cost issue in mind. Could we do the surveys only in English, but go to other geographic
regions beyond NA? <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><b><span style="font-size:11.0pt">ACTION ITEM</span></b><span style="font-size:11.0pt">: AG to touch base with Research Now SSI and see how the cost would be impacted if the survey
is expanded beyond NA region but still conducted in English. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><span style="font-size:11.0pt">We have not discussed in detail about the distribution channel for other surveys.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l12 level1 lfo10"><b><span style="font-size:11.0pt">ACTION ITEM</span></b><span style="font-size:11.0pt">: Staff to discuss with AG about the distribution channels of the other surveys and start the
discussion via the Sub Team mailing list. <o:p></o:p></span></li></ul>
<p class="MsoNormal" style="text-indent:2.25pt"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">General Comments: Potential Registrant Survey <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l10 level1 lfo14"><span style="font-size:11.0pt">It is really a comprehension survey, particularly for the potential respondents. Like the short and sweet format which may likely get more responses.<o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo13"><span style="font-size:11.0pt">Same reordering of the registrant survey can be applied to the potential registrant survey.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo13"><span style="font-size:11.0pt">There is limitation in what we could learn from the data gathered through the current survey questions. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo13"><span style="font-size:11.0pt">Would AG suggest that we use separate Registrant and Potential Registrant surveys or a single survey that has two tracks based on answers. This could
provide another means for ensuring qualification of survey takers. Depending on their answers to the first screening question, they would be directed to the registrant/potential registrant surveys. <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q1i <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">This question is targeting the primary demographic of the survey. Support the grid format.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">The question may have missed the point "what the potential registrants think about the claims notice after they are shown the claims notice". The real
focus is to understand how important they perceive the claims notice. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">This question intends to transform the original open-ended question to a closed question. In the grid, AG lists these potential factors that may go
into potential registrants’ decisions for continuing registration. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">We do not want to limit the question only Group B and D. Make the question also available to Group C.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">For Group B & D -- people who have never registered and saw the Claims Notice for the first time -- we are asking them two questions essentially: 1)
Of the 5 factors, which one most influenced their decisions? 2) Why would they decide to abandon after they see the claims notice? Do we want to have follow up questions? We are not opposed to a short survey, but we just want to be sure we're getting it all. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">Is this question going to the wrong people? Don't think these people are in the position to make that decision if they have hardly seen any Claims Notice. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">If respondents select “would not influence me at all”, “not sure”, “I don't know”, they would not see the follow question, i.e., what are the reasons
the Claims Notice would affect them. Only when they select "yes", they would see the follow-up question. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">ACTION ITEM: AG to provide respondents the options to explain further even when they select “would not influence me at all”; they should also get a
follow up question to explain their reason. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo17"><span style="font-size:11.0pt">ACTION ITEM: AG to delete "Someone else already having claimed my domain name" in the grid.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Q1j<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><span style="font-size:11.0pt">No context for the options.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Next Steps<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><span style="font-size:11.0pt">AG to revise the questions, each author of the original survey to serve as the point person to review the revised version, and the entire Sub Team to
approve all the revised questions, making sure the Sub Team is in agreement. <o:p>
</o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><b><span style="font-size:11.0pt">ACTION ITEM:</span></b><span style="font-size:11.0pt"> AG to revise the questions and send to the point persons/Sub Team to review during ICANN62
and the first week of July.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><span style="font-size:11.0pt">WG to see the final surveys for information only. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><span style="font-size:11.0pt">As AG needs some time to code and test the survey after the survey questions are finalized, anticipate to distribute the surveys in mid/late July. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><span style="font-size:11.0pt">Reporting of the result would be late August.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l9 level1 lfo20"><span style="font-size:11.0pt">There are many complaints about scheduling conflicts so it is hard to organize an ad-hoc meeting for the Data Sub Team in Panama. <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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