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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dear Susan, Lori, and Rebecca,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you very much for your detailed input to the feedback from the Beta Testers.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Staff have consolidated the input and summarized the changes to be forwarded to Analysis Group. We greatly appreciate that you take the time reviewing all the comments in detail.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For your record, please see the summary below.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Mary, Julie, Ariel, Berry
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">==<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">INTRO:</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DINTRO&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=ZYJ-tTyNCgT4mwcrnqViMCNXycQeVfdgKCKkLzE3wGY&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=INTRO</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo15"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the Intro:
<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">“This survey is about domain names and the process of registering domain names. Examples of domain names are google.com, icann.org, food.store,
store.art, and bluesky.nyc. gTLDs are the class of top-level domains that includes general-purpose domains such as .com, .net, .edu, and .org. This class also includes domains associated with the<span class="apple-converted-space"> </span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_icann-2Dacronyms-2Dand-2Dterms_en_G0167&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=ZyvtMabQD1d1yZzFBkwquA9If5qDxO1Nzp138WekIX0&e="><span style="color:purple">New
Generic Top-Level Domain Program</span></a><span class="apple-converted-space"> </span>(New gTLD Program), which includes names such as .futbol, .istanbul, and .pizza, and names in other alphabets and languages.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Please note that your responses are voluntary and will be kept confidential, and that responses will not be identified by individual or
company. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Finally, although the time to complete the survey will vary, we anticipate that it will take an average of approximately 15 minutes.”<o:p></o:p></span></p>
<p class="xmsolistparagraph0" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt">
<span style="color:black"> <o:p></o:p></span></p>
<p style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Q1:</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ1&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=GOXMM3PF6Cfovjv5jiOB2dsLexuhOSDCq2Tjz5Lv2-0&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q1</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the question: “Have you, within the last five years, registered or initiated the registration of a domain name in one
of the “new” type of top-level domains (“new gTLDs”)? Legacy domain names such as .COM, .ORG, and .NET and country code top-level domains (ccTLDs) such as .US, .EU, and .CN are not included.”<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the text in the pop-up message: “As a result of the New gTLD Program, over 1,300 new generic Top-Level Domains have now
been, or shortly will be active on the Internet. These new gTLDs include the following. Please note that some new gTLDs may not be included in the list below.” And delete the “Delegated Strings” subheading.
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">Q1:2: “Yes, I attempted to register a domain name in a new gTLD but did not complete the registration”</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black"><o:p> </o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt"><span style="color:black">Q3:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ3&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=zS_C1gIa-e2SEmpj5Gz5bu_XrMKiIqZr4P2nBfS4l8Y&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q3</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsonormal1" style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l24 level1 lfo17">
<span style="color:windowtext">Revise the question: “To the best of your recollection, how many domain names have you attempted to register in new gTLDs within the past five years? ”
</span> <o:p></o:p></li></ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the text in the pop-up message: “As a result of the New gTLD Program, over 1,300 new generic Top-Level Domains have now
been, or shortly will be active on the Internet. These new gTLDs include the following. Please note that some new gTLDs may not be included in the list below.” And delete the “Delegated Strings” subheading.
<o:p></o:p></span></li></ul>
<p class="xmsolistparagraph0" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q4:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ4&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=d_oO1ZEjOyZIiiePhQ01AXq-M8aRc_aCrJzGqVcnBAQ&e="><span style="color:purple">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q4</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="xmsonormal1" style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l24 level1 lfo17">
<span style="color:windowtext">Revise the question: “To the best of your recollection, how many domain names have you completed registration for in new gTLDs within the past five years?”</span><o:p></o:p></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt"><span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q5:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ5&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=U18xOLdve8PQaC-OedTu0gH-BDFpdSrLK4I7EIgPcUs&e="><span style="color:purple">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q5</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l9 level1 lfo18"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the first sentence in the intro: “If you recall, which new gTLD(s) did you register your domain name in? Not the exact
domain name, but just the new Top Level Domain in which you registered it, e.g., .CLUB, .NINJA, .XYZ, .LOVE. Legacy TLDs (e.g., .COM, .NET, .ORG) and ccTLDs (e.g., .US, .EU, .CN) are not being considered.”<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l9 level1 lfo18"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the text in the pop-up message: “As a result of the New gTLD Program, over 1,300 new generic Top-Level Domains have now
been, or shortly will be active on the Internet. These new gTLDs include the following. Please note that some new gTLDs may not be included in the list below.” And delete the “Delegated Strings” subheading.<o:p></o:p></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt"><span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q6a:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ6a&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=jMiP5q_t35CuC1rQ8T3X1uWEvEfMRCR2dH1e3u78Meo&e="><span style="color:purple">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q6a</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l10 level1 lfo19"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the question: “If you received multiple Claims Notices, we would like you to focus now on the first one you received.
Did you register the domain name for which you received a Claims Notice?” <o:p></o:p></span></li></ul>
<p style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Q6b:</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ6b&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=0WxRvEZC0Z6kPb3qssCduINTmwo0pGqFiOrI2w9voYw&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q6b</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo20"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the question: “How much time do you recall spending reading the Claims Notice?”<o:p></o:p></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q6c:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ6c&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=9CNsigfi3X07TsoHLy6RxMSuSD-cthJxVUxf8G2wA9U&e="><span style="color:purple">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q6c</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;text-align:justify;mso-list:l13 level1 lfo21">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q6c:1: “No, I always decide not to complete my registration when I am presented with a Claims Notice and always for the same reasons given in the previous question.”
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;text-align:justify;mso-list:l13 level1 lfo21">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q6c:2: “No, I always decide to complete my registration when I am presented with a Claims Notice and always for the same reasons given in the previous question.”
<o:p></o:p></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;text-align:justify;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q7:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ7&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=6Bly-Q3xxEUgVejUsa4gyHGKrLCu4-jbaGX77BJemOY&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q7</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Remove Q7:5: “To inform me that someone else previously registered my domain name”
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q7:1 to: “To inform me about the potential rights of trademark owners against me<span class="apple-converted-space"> </span>should
I proceed to complete registration of my selected domain name”<span class="apple-converted-space"> </span>
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q7:2 to: “To inform me that there is a trademark owner with a trademark or a protected term that matches the domain name
I have selected”</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:red"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo22"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add an open text field next to answer Q7:98 “None of the above” to ask respondents to provide reason(s).<span class="apple-converted-space"> </span><o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q8:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ8&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=X1zx9ozNC6x30_Q-qiH1DK7eOu2ROPLoETzpBlfu1ow&e="><span style="color:purple">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q8</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l19 level1 lfo23"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q8:1: “Uniform Rapid Suspension System (URS) or Uniform Domain Name Dispute Resolution Policy (UDRP) Complaint notice”</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:red"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l19 level1 lfo23"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q8:3: “Notice of a lawsuit
<u>for</u> trademark infringement”<span class="apple-converted-space"> </span> <o:p>
</o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l19 level1 lfo23"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add an answer option between Q8:3 and Q8:97 (fourth option): “No, I have not received any warnings or notices of possible trademark
conflict regarding my choice of domain name”<o:p></o:p></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q8c1:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ8c1&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=N_ZGQU5liEPI8aV7z-R3cLaus5ubX35ISMJ9hvsUC4w&e="><span style="color:purple">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q8c1</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo24"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the question: “How much time do you recall spending reading the Claims Notice?”
<span style="background:yellow;mso-highlight:yellow">QUESTION to AG: why are respondents asked the same Q in 6b and 8c1?<o:p></o:p></span></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black"> <o:p></o:p></span></p>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black">Q8d:</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ8d&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=R-P2V9tbGG0QSe-oOZ-95ybPnptWgieBG1AKPbVK9jg&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q8d</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l8 level1 lfo25"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Remove Q8d:5: “To inform me that someone else previously registered my domain name”<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l8 level1 lfo25"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q8d:1: “To inform me about the potential rights of trademark owners against me<span class="apple-converted-space"> </span>should
I proceed to complete registration of my selected domain name”<span class="apple-converted-space"> </span><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l8 level1 lfo25"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q8d:2: “To inform me that there is a trademark owner with a trademark or a protected<span class="apple-converted-space"> </span>term
that matches the domain name I have selected”<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l8 level1 lfo25"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Add an open text field next to answer Q8d:98 “None of the above” to ask respondents to provide reason(s).<span class="apple-converted-space"> </span></span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p style="caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Q9: <a href="https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q9">
https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q9</a> <o:p>
</o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the question: “How many times in the past five years have you begun to register a domain name in a new gTLD (legacy domain
names such as .COM, .ORG, and .NET and ccTLDs such as .US, .EU, and .CN are not included) and not completed the process?<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the text in the pop-up message: “As a result of the New gTLD Program, over 1,300 new generic Top-Level Domains have now
been, or shortly will be active on the Internet. These new gTLDs include the following. Please note that some new gTLDs may not be included in the list below.” And delete the “Delegated Strings” subheading.
<o:p></o:p></span></li></ul>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Q9a:</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<span style="color:black"><a href="https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q9a">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q9a</a><o:p></o:p></span></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l15 level1 lfo16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise the text in the pop-up message: “As a result of the New gTLD Program, over 1,300 new generic Top-Level Domains have now
been, or shortly will be active on the Internet. These new gTLDs include the following. Please note that some new gTLDs may not be included in the list below.” And delete the “Delegated Strings” subheading.
<o:p></o:p></span></li></ul>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Q10:</span><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ10&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=wwvAgX2M2qjars_8TgsBHo2Z59NxBoCO2_UuYK5rPo4&e="><span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q10</span></a><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l11 level1 lfo26"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q10:1: “I have a business/program/initiative that uses that name or something very similar”
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l11 level1 lfo26"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Revise Q10:2: “I am thinking of starting a business/program/initiative using that name”
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l11 level1 lfo26"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add an answer option between Q10:4 and Q10:98: “I have a trademark which contains the domain name string”<o:p></o:p></span></li></ul>
<p class="xmsonormal1" style="margin:0in;margin-bottom:.0001pt;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Susan Payne <susan.payne@valideus.com><br>
<b>Date: </b>Monday, August 20, 2018 at 11:45 AM<br>
<b>To: </b>"Tushnet, Rebecca" <rtushnet@law.harvard.edu>, Ariel Liang <ariel.liang@icann.org>, "gnso-rpm-data@icann.org" <gnso-rpm-data@icann.org><br>
<b>Subject: </b>[Ext] RE: [Gnso-rpm-data] Beta Testers' Feedback - Review by COB Monday<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Thanks for your clarification Rebecca.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">I like your suggestion on Q6.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">I didn’t recall that we’d decided to remove that option from Q7, although I’m sure your memory on this is better than mine since you
were leading. It certainly seemed an odd option to offer, so it makes sense to me that it would come out.
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Q13 – agree.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#76923C">Susan Payne<br>
Head of Legal Policy</span></b><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">|
</span><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#C39209">Valideus Ltd<br>
</span></b><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#76923C"><br>
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">E:
</span><span style="font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:susan.payne@valideus.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#76923C">susan.payne@valideus.com</span></a></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">
</span><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#76923C"><br>
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">D: +44 20 7421 8255<b><br>
</b>T: +44 20 7421 8299<b><br>
</b>M: +44 7971 661175</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Tushnet, Rebecca [mailto:rtushnet@law.harvard.edu]
<br>
<b>Sent:</b> 20 August 2018 13:35<br>
<b>To:</b> Susan Payne <susan.payne@valideus.com>; Ariel Liang <ariel.liang@icann.org>; gnso-rpm-data@icann.org<br>
<b>Subject:</b> Re: [Gnso-rpm-data] Beta Testers' Feedback - Review by COB Monday</span><o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">I want to thank Susan and Lori for doing so much of what I had planned on doing; bless you. I am basically in agreement with Susan though I will go further and say I think it's silly and perhaps
counterproductive to add a definition of a domain name. I have no objection to saying more about new gTLDs versus legacy. </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">As for the Q6 "how did you react to a claims notice" issue, I believe we'd drafted it with the intent of asking about their first time receiving a notice, then asking if they did anything differently
next time/s and if so what/why. I have no strong feelings about this but hope only for consistency. I see how the first version could be confusing, but perhaps we could begin Q6 with something like "If you received multiple claims notices, we'd like you
to focus now on the first one you received." Then proceed to Q6 and its children.</span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">For Q7, the option </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121">“To inform me </span><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:red">that</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:red"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121">someone
else previously registered the domain name I have selected”</span><span style="font-family:"Calibri",sans-serif;color:black">, we agreed to remove that and it shouldn't be there at all, reworded or not. I would like AG to confirm that this will be done, given
its persistence through a couple of rounds now. [Just a note for everyone else as we go through this--we won't necessarily see the options in the same order since they are randomized! Our beta testers probably won't know that but we should keep that in mind
and quote the actual options rather than numbers in our discussion.]</span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">I hope that feedback will not automatically be incorporated unless we're ok with it, given the time we've already spent. E.g., the suggested change to Q13 strikes me as pointless and requiring too
much work to fix--at this point we risk introducing errors as well as fixes.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Rebecca Tushnet</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Frank Stanton Professor of First Amendment Law, Harvard Law School<br>
703 593 6759 </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Gnso-rpm-data <<a href="mailto:gnso-rpm-data-bounces@icann.org">gnso-rpm-data-bounces@icann.org</a>>
on behalf of Susan Payne <<a href="mailto:susan.payne@valideus.com">susan.payne@valideus.com</a>><br>
<b>Sent:</b> Monday, August 20, 2018 7:49:00 AM<br>
<b>To:</b> Ariel Liang; <a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a><br>
<b>Subject:</b> Re: [Gnso-rpm-data] Beta Testers' Feedback - Review by COB Monday</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal"><span style="color:#1F497D">Thanks Ariel.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D">All – my thoughts below.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xmsonormal"><b><span style="font-family:"Arial",sans-serif;color:#76923C">Susan Payne<br>
Head of Legal Policy</span></b><b><span style="font-family:"Arial",sans-serif;color:#1F497D">
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">| </span><b><span style="font-family:"Arial",sans-serif;color:#C39209">Valideus Ltd<br>
</span></b><b><span style="font-family:"Arial",sans-serif;color:#76923C"><br>
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">E: </span><a href="mailto:susan.payne@valideus.com"><span style="font-family:"Arial",sans-serif;color:#76923C">susan.payne@valideus.com</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D">
</span><b><span style="font-family:"Arial",sans-serif;color:#76923C"><br>
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">D: +44 20 7421 8255<b><br>
</b>T: +44 20 7421 8299<b><br>
</b>M: +44 7971 661175</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="xmsonormal"><b>From:</b> Gnso-rpm-data [<a href="mailto:gnso-rpm-data-bounces@icann.org">mailto:gnso-rpm-data-bounces@icann.org</a>]
<b>On Behalf Of </b>Ariel Liang<br>
<b>Sent:</b> 17 August 2018 20:08<br>
<b>To:</b> <a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a><br>
<b>Subject:</b> [Gnso-rpm-data] Beta Testers' Feedback - Review by COB Monday<o:p></o:p></p>
</div>
</div>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Dear Data Sub Team members (and Rebecca in particular), <o:p>
</o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Beta testers have reviewed the actual/potential registrant surveys. Test link:
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fmode-3D2&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=XeuBEZIEcZjlRmqwRRV1oeGHlPQGzSNIGFk3haFQl5g&e=">
https://online.ssisurveys.com/wix/p3772093.aspx?mode=2</a> <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Please see below a summary of feedback/suggestion from the beta testers, with reference to the question number and URL for context/details. While the feedback is mostly cosmetic, we do want to make sure the Data Sub Team is okay with any
potential change. <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">By <u>COB Monday, 20 August</u>, please be so kind to let us know whether you agree or disagree with the input from beta testers, OR whether you have alternative suggestions. Analysis Group will implement the changes accordingly.
<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Thank you for your time and help!<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Best Regards,<o:p></o:p></p>
<p class="xmsonormal">Mary, Julie, Ariel, and Berry <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">==<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p><span style="color:black">INTRO</span>: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DINTRO&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=ZYJ-tTyNCgT4mwcrnqViMCNXycQeVfdgKCKkLzE3wGY&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=INTRO</span></a><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l18 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Consider adding definition of gTLDs, new gTLDs, domain name in the intro (based on ICANN glossary):
</span><o:p></o:p></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l18 level2 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Domain name: “The domain name identifies a specific address on the Internet that belongs to an entity such as a company, organization, institution,
or individual. A domain name consists of two or more textual segments separated by dots.”
</span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l18 level2 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">gTLD: “gTLDs are the class of top-level domains that includes general-purpose domains such as .com, .net, .edu, and .org. This class also
includes domains associated with the <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_icann-2Dacronyms-2Dand-2Dterms_en_G0167&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=ZyvtMabQD1d1yZzFBkwquA9If5qDxO1Nzp138WekIX0&e=">
New Generic Top-Level Domain Program</a> (New gTLD Program), which includes names such as .futbol, .istanbul, and .pizza, and names in other alphabets and languages.”</span><o:p></o:p></li></ul>
</ul>
<p class="xmsonormal"><span style="color:red">[Susan: I am assuming this is the survey for registrants/potential registrants. For those groups to be qualified to answer then I’d like to think they know what a domain name and a gTLD is. But I don’t have an
overwhelming objection to adding these definitions. However I think if we are going to give a couple of examples for what is a new gTLD we ought to also give a couple of examples for what is a domain name too. Maybe facebook.com and icann.org?]</span><o:p></o:p></p>
<p class="xmsolistparagraph" style="margin-left:1.0in"> <o:p></o:p></p>
<p><span style="color:black">Q1</span>: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ1&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=GOXMM3PF6Cfovjv5jiOB2dsLexuhOSDCq2Tjz5Lv2-0&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q1</span></a><span style="color:black">
</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo2">Revise pop-up message linked to “here”:
<o:p></o:p></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:red;mso-list:l5 level2 lfo2"><span style="color:windowtext">Clarify the “strings” are the new gTLDs when preceded by a dot. </span>[Susan: If we are including the definitions above then we have already told people what a
new gTLD is. In any event I think this sentence <span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
(Over 1,300 new names or "strings" could become available in the next few years.)</span> is now misleading as it refers to a time before the new gTLDs were rolling out – many of the 1300 are already available now.
<o:p></o:p></li></ul>
</ul>
<p class="xmsonormal" style="margin-left:1.0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:red">Maybe we just say something like the following to replace all of that text “As a result of the New gTLD Program a large number of new
gTLDs have now been delegated into the root zone of the internet and have been, or shortly will be launched. These include the following, please note that some new gTLDs may not be included in the list below” ]</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l7 level2 lfo3">This sentence in the pop-up message is unclear: “After completing the New gTLD Program, a new gTLD becomes part of the Internet when it is delegated”.
<o:p></o:p></li><li class="MsoNormal" style="mso-list:l7 level2 lfo3">Delete this sentence: “<span style="color:black">This means it is introduced into the Internet's authoritative database, known as the Root Zone”.</span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l7 level2 lfo3"><span style="color:black">Rephrase the last sentence to: “Please note that some new TLDs may not be included in the list below”.
</span><o:p></o:p></li></ul>
</ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:red;mso-list:l7 level1 lfo3"><span style="color:windowtext">The second answer option should start with “Yes” (“Yes, I attempted to register a domain name in a new gTLD but did not complete the registration”).
</span>[Susan: I think this makes sense – but it depends on how you funnel the answers for the rest of the survey.]<o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q3: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ3&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=zS_C1gIa-e2SEmpj5Gz5bu_XrMKiIqZr4P2nBfS4l8Y&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q3</span></a><span style="color:black">
</span><o:p></o:p></p>
<h1 style="margin-left:.5in;text-indent:-.25in;background:white"><span style="font-size:11.0pt;font-family:Symbol;color:red">·</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:red">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">Remove “Don’t know/not sure” option, and ask respondents to provide an approximate range based on the options above</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:red">[Susan: disagree. If they can provide an approximate range they will already do so. Maybe we should reword the question to:
<u>To the best of your recollection</u> how many domain names have you <i>attempted</i> to register in new gTLDs within the past five years?]</span><o:p></o:p></h1>
<p class="xmsonormal" style="margin-left:.5in"> <o:p></o:p></p>
<p class="xmsolistparagraph"><span style="color:black"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:black">Q4: </span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ4&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=d_oO1ZEjOyZIiiePhQ01AXq-M8aRc_aCrJzGqVcnBAQ&e=">https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q4</a><span style="color:black">
</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo4"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Remove “Don’t know/not sure” option, and ask respondents to provide an approximate range based on the options above
<span style="color:red">[Susan – same comment as above]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q5: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ5&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=U18xOLdve8PQaC-OedTu0gH-BDFpdSrLK4I7EIgPcUs&e=">
https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q5</a> <o:p>
</o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l21 level1 lfo5"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">In the intro, emphasize that ccTLDs and legacy TLDs are not being considered. Provide examples of ccTLDs and legacy TLDs in case respondents
don’t click the hyperlinked “here”. <span style="color:red">[Susan: fine]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q6a: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ6a&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=jMiP5q_t35CuC1rQ8T3X1uWEvEfMRCR2dH1e3u78Meo&e=">
https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q6a</a> <o:p>
</o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l23 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase the question to: “<span style="color:black">Did you register one or more domain names for which you received a Claims Notice?”
</span><span style="color:red">[Susan: I think this makes sense unless we’re asking questions about a single experience – from later questions it seems like this might have been asking about the first experience of seeing a claims notice, and if so then the
question is correct as drafted]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p>Q6b: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ6b&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=0WxRvEZC0Z6kPb3qssCduINTmwo0pGqFiOrI2w9voYw&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q6b</span></a><span style="color:black">
</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l12 level1 lfo7"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase the question to: “How much time do you recall spending reading the Claims Notice?”<span style="color:red"> [Susan: fine – assuming
this is a question about reading the Claims Notice]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q6c: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ6c&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=9CNsigfi3X07TsoHLy6RxMSuSD-cthJxVUxf8G2wA9U&e=">
https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q6c</a> <o:p>
</o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:red;mso-list:l16 level1 lfo8"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">Add an open text field for answer option 1 and option 2, similar to the other answer options.
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">[Susan: it seems like 1 and 2 are options where they have already given us the reason, whereas later options are for new/different reasons and so need the open text box. Maybe we should
amend options one and two to say “…<span style="background:#F2F2F4">always for the same reasons
<u>given in question X”]</u></span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q7: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ7&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=6Bly-Q3xxEUgVejUsa4gyHGKrLCu4-jbaGX77BJemOY&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q7</span></a><span style="color:black">
</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l25 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase answer option 3 to: “To inform me about the potential rights of trademark owners against me
<span style="color:black">should I proceed to complete registration of my selected domain name”
</span><span style="color:red">[Susan: This is what’s intended. If beta test feedback is that the current wording is unclear then I don’t object to changing it.]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l25 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase answer option 4 to: “To inform me
<u><span style="color:red">that</span></u><span style="color:red"> </span>someone else previously registered the domain name I have selected”
<span style="color:red">[Susan: This is what’s intended. If beta test feedback is that the current wording is unclear then I don’t object to changing it – but subject to my suggested edit.]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l25 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase answer option 5 to: “To inform me that there is a trademark owner with a trademark or a protected
<s><span style="color:red">string/</span></s>term that matches the domain name I have selected”<span style="color:red"> [Susan: This is what’s intended. If beta test feedback is that the current wording is unclear then I don’t object to changing it – but subject
to my suggested edit.]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l25 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add an open text field next to answer option 6 “None of the above” to ask respondents to provide reason(s).
<span style="color:red">[Susan: no objection, although presumably it will be more work to sift the answers]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q8: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D61-26s-3DVMFNEKFJ-26-5F-5Fgoto-3DQ8&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=X1zx9ozNC6x30_Q-qiH1DK7eOu2ROPLoETzpBlfu1ow&e=">
https://online.ssisurveys.com/wix/3/p3772093.aspx?r=61&s=VMFNEKFJ&__goto=Q8</a> <o:p>
</o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l14 level1 lfo10"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase the answer option 1 to: “Uniform Rapid Suspension System (URS) or Uniform Domain Name Dispute Resolution Policy (UDRP) Complaint
notice”<span style="color:red"> [Susan: fine]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l14 level1 lfo10"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase the answer option 3 to: “Notice of a lawsuit for trademark infringement”
<span style="color:red">[Susan: I can’t see what’s wrong with existing language]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l14 level1 lfo10"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add an answer option: “No, I have not received any warnings or notices of possible trademark conflict regarding my choice of domain name”
<span style="color:red">[Susan: agree, we need a NO option. It should come as option 4]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q8c1: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_3_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ8c1&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=N_ZGQU5liEPI8aV7z-R3cLaus5ubX35ISMJ9hvsUC4w&e=">
https://online.ssisurveys.com/wix/3/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q8c1</a>
<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l17 level1 lfo11"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase the question to: “How much time do you recall spending reading the Claims Notice?”
<span style="color:red">[Susan: fine – assuming this is a question about reading the Claims Notice. But need to check that this is the case because, if so, why are they being asked the same Q in 6b and 8c1?]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q8d: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ8d&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=R-P2V9tbGG0QSe-oOZ-95ybPnptWgieBG1AKPbVK9jg&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q8d</span></a><span style="color:black">
</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l20 level1 lfo12"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase answer option 3 to: “To inform me that there is a trademark owner with a trademark or a protected
<s><span style="color:red">string/</span></s>term that matches the domain name I have selected”<span style="color:red"> [Susan: This is what’s intended. If beta test feedback is that the current wording is unclear then I don’t object to changing it – but subject
to my suggested edit.]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p>Q10: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ10&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=wwvAgX2M2qjars_8TgsBHo2Z59NxBoCO2_UuYK5rPo4&e=">
<span style="color:#1155CC">https://online.ssisurveys.com/wix/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q10</span></a><span style="color:black">
</span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l22 level1 lfo13"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase answer option 1 to: “I have a business/program/initiative that uses that name or something very similar” (noncommercial, not for
profit, advocacy purpose is missing in the original wording) ). <span style="color:red">
[Susan: no objection]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l22 level1 lfo13"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rephrase answer option 2 to: “I am thinking of starting a business/program/initiative using that name” (noncommercial, not for profit, advocacy
purpose is missing in the original wording) ). <span style="color:red">[Susan: no objection]</span></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l22 level1 lfo13"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Add an answer option: “<span style="color:black">I have a trademark which contains the domain name string”
</span>). <span style="color:red">[Susan: no objection]</span></span><o:p></o:p></li></ul>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Q13: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__online.ssisurveys.com_wix_p3772093.aspx-3Fr-3D64-26s-3DJZYXUYWE-26-5F-5Fgoto-3DQ13&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=E-M4OQvQBo8UWqE1LwEiDR3PcWlfM0I-0jiI1c4ous0&m=q6nxSlSVtXjzg2V4KzWd9ZojoTrW3YOCxostwXQ_tFc&s=zhj4XmYgYaSq9GqGKfgaVKfFmGV_m2na8lW4uOzE-4Q&e=">
https://online.ssisurveys.com/wix/p3772093.aspx?r=64&s=JZYXUYWE&__goto=Q13</a> <o:p>
</o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo14"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Replace “my country” with “the country of my current residence” in all answer options
<span style="color:red">[Susan: the question asks about country of current residence so this seems unnecessary to me. But if there was a lot of feedback that this might be understood then I guess you could add this to all options. You will have to re-order
the wording so the sentences read properly]</span></span><o:p></o:p></li></ul>
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