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<div class="WordSection1">
<p class="MsoNormal">Dear Data Sub Team members (and Susan in particular), <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Beta testers have reviewed the Registrar survey and provided feedback by COB on Wednesday 22 August. Test link:
<a href="http://ICANNregistrar.cloudssi.com/login.html">http://ICANNregistrar.cloudssi.com/login.html</a>.
<span style="color:black">Please see below a summary of feedback/suggestion from the beta testers (technical issues reported by the testers have been forwarded to Analysis Group directly).
</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Since there is no question numbering or individual URL for each question, staff took screenshots of the questions that testers had feedback and created numbering for ease of reference.
<o:p></o:p></span></p>
<p class="MsoNormal" style="vertical-align:middle"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="vertical-align:middle"><span style="color:black">Furthermore, the Registrar survey is programed to use numeric user passwords to allow survey takers to save their responses & return to the survey to complete. Please read the instruction
on the login page and report issues, if any. You are welcome to go through the survey itself and let staff know any additional issues you have encountered.
</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">By <u>COB Thursday, 23 August</u>, please be so kind to let us your input. Analysis Group will implement the changes accordingly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thank you for your time and help!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Mary, Julie, Ariel, and Berry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">==<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">General Comment<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l0 level1 lfo3">
Replace “registrar” with “Registrar” and replace “registry” with “Registry” (capital R) in questions throughout the survey.
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q1: <span style="color:black">Before the beginning of a <b>start date</b> Sunrise period, on average, how much notice do you receive? If you have not encountered a start date Sunrise period, please select “N/A.”<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Add the definition of “Start Date Sunrise” and “End Date Sunrise” to provide context to the question:
<o:p></o:p>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><u>Start Date Sunrise</u>: Registry must provide the Sunrise registration service for a minimum of 30 calendar days prior to General Registration and must provide 30 calendar days’
notice prior to the start of the Sunrise period. Trademark-related Domains are registered on first-come, first-served (or other) basis.
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><u>End Date Sunrise</u>: Registry has no advance notice requirement to trademark owners but must provide the Sunrise registration service for a minimum of 60 calendar days prior to
General Registration, and must not use a time-based allocation methods (e.g., first come, first served). At the end of the period, all the claims are registered by the Registry and auctions are conducted if there is more than one claim for the same domain.
<o:p></o:p></li></ul>
</li></ul>
<p class="MsoListParagraph" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Q2: How long do you think the ideal mandatory length for the Sunrise period should be (in days)?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Add an open text field to ask survey takers to briefly provide rationales to their selections
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q3: What impact does the current minimum 30-day Sunrise period have on the following outcomes (relative to having no Sunrise period), respectively? Please select all that apply.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Change all “Registry Operators” to “Registrars” in the first row
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q4: What impact do you think a period of 60 days would have on the following outcomes (relative to having no Sunrise period), respectively? Please select all that apply.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Change all “Registry Operators” to “Registrars” in the first row
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q5: Do registries provide you with a list of reserved names?<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Add “regularly” before “provide” in the question (to reflect that reserved names list is a dynamic set of data)
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q6: On average, how much notice do you receive of reserved names, in advance of a new generic top-level domain (gTLD) launch?<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">A loaded question – Registries have no obligations to notify any parties about changes to reserved names list<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q7: How long should the Claims period be?<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Add “In this hypothetical situation” at the beginning of the question<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q8: When was the Claims Notice submitted to the customer?<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Change “Notice” to “Notices”
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Add clarification, e.g., before Sunrise, after Sunrise, etc.
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Q9: Do you encounter challenges when sending Claims Notices for pre-order names?<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo4">Add a follow up question, e.g., “What are those challenges?”, “How difficult are those challenges”?
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">End of survey <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo4">We appreciate your time and willingness to share you<span style="background:yellow;mso-highlight:yellow">r</span> experiences and opinions.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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