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<p class="MsoNormal">Dear All, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Maxim responded to the follow-up questions from Kristine and Susan, and staff have noted them as comments in the Google Doc. He agreed with a couple of reworded questions suggested by Susan. He also proposed the rewording suggestion to
a question: <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Original:</b> <span style="color:black">In your geo-TLDs or community TLDs, did you reserve names for reasons specific to your jurisdiction (e.g., political or legal, like “Police” for geo-TLDs)?</span><o:p></o:p></p>
<p class="MsoNormal"><b>Reworded:</b> In your GEO TLDs or Community TLDs, did you reserve, or were you required to reserve names for reasons specific to your jurisdiction (e.g., administrative or legal, like “Police” for GEO TLDs)?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Staff will wait till COB today (Tue, 28 Aug) to consolidate Data Sub Team’s feedback to testers’ comments.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
<p class="MsoNormal">Mary, Julie, Ariel & Berry <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Ariel Liang <ariel.liang@icann.org><br>
<b>Date: </b>Tuesday, August 28, 2018 at 12:47 PM<br>
<b>To: </b>Susan Payne <susan.payne@valideus.com>, Kristine Dorrain <dorraink@amazon.com>, "gnso-rpm-data@icann.org" <gnso-rpm-data@icann.org><br>
<b>Subject: </b>Re: [Ext] RE: REMINDER: Registry Survey - Beta Testers' Feedback (Review by COB Monday)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">Dear Kristine, Susan, and all, <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thank you, Kristine and Susan, for going through the extensive comments on the Google Doc and providing your input!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Other members in the Data Sub Team are also welcome to check the suggestions Kristine/Susan made on the Google Doc and provide your input:
<a href="https://docs.google.com/document/d/1_Ik_0_DD359Q8ewqkamqCi5i1t-M-k652SUYkczbr6E/edit?usp=sharing">
https://docs.google.com/document/d/1_Ik_0_DD359Q8ewqkamqCi5i1t-M-k652SUYkczbr6E/edit?usp=sharing</a>.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Staff noted that there are a couple of follow-up questions from Kristine/Susan to Maxim (the tester who provided most of the comments). We will contact him now and get back to the Data Sub Team on his response.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Due to need to launch the survey timely, please review the Google Doc at the earliest of your convenience. We plan to close the Google Doc for further comments shortly after Maxim provides his responses to the follow-up questions.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal">Mary, Julie, Ariel & Berry <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Susan Payne <susan.payne@valideus.com><br>
<b>Date: </b>Tuesday, August 28, 2018 at 5:52 AM<br>
<b>To: </b>Kristine Dorrain <dorraink@amazon.com>, Ariel Liang <ariel.liang@icann.org>, "gnso-rpm-data@icann.org" <gnso-rpm-data@icann.org><br>
<b>Subject: </b>RE: [Ext] RE: REMINDER: Registry Survey - Beta Testers' Feedback (Review by COB Monday)</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">I’ve added a few comments in the GoogleDoc. Mostly agreeing with Kristine, plus a couple of additional suggestions.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">On the pricing – would it work to suggest they give an average price range? This would address the tester’s concern that prices vary, although perhaps the responses then are really
not useful?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#76923C">Susan Payne<br>
Head of Legal Policy</span></b><b><span style="font-family:"Arial",sans-serif;color:#1F497D">
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">| </span><b><span style="font-family:"Arial",sans-serif;color:#C39209">Valideus Ltd<br>
</span></b><b><span style="font-family:"Arial",sans-serif;color:#76923C"><br>
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">E: </span><span style="font-size:12.0pt;color:#1F497D"><a href="mailto:susan.payne@valideus.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#76923C">susan.payne@valideus.com</span></a></span><span style="font-family:"Arial",sans-serif;color:#1F497D">
</span><b><span style="font-family:"Arial",sans-serif;color:#76923C"><br>
</span></b><span style="font-family:"Arial",sans-serif;color:#1F497D">D: +44 20 7421 8255<b><br>
</b>T: +44 20 7421 8299<b><br>
</b>M: +44 7971 661175</span><o:p></o:p></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Gnso-rpm-data [<a href="mailto:gnso-rpm-data-bounces@icann.org">mailto:gnso-rpm-data-bounces@icann.org</a>]
<b>On Behalf Of </b>Dorrain, Kristine via Gnso-rpm-data<br>
<b>Sent:</b> 28 August 2018 00:41<br>
<b>To:</b> Ariel Liang <<a href="mailto:ariel.liang@icann.org">ariel.liang@icann.org</a>>;
<a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a><br>
<b>Subject:</b> Re: [Gnso-rpm-data] [Ext] RE: REMINDER: Registry Survey - Beta Testers' Feedback (Review by COB Monday)<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">OK, I’ve gone through and made my comments. I have proposed new text so I hope others will go in as well and check out my suggestions.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I don’t want to beat a dead horse, but some people on this list felt strongly that we needed to get some “average” pricing for TLDs. The problem, as Maxim points out, is that this is a massively error-prone
question. For instance, a new gTLD operator who has 20 TLD and ran 3 registration phases and 6 pricing tiers has 360 prices to try to average. I am not sure what we’re getting from this question. I don’t want to mention it because I’ve been working hard
to not re-litigate points I lost on, but I honestly don’t know how else to ask a pricing question. Thoughts from members who think it’s still an important question?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Kristine</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Ariel Liang [<a href="mailto:ariel.liang@icann.org">mailto:ariel.liang@icann.org</a>]
<br>
<b>Sent:</b> Monday, August 27, 2018 3:44 PM<br>
<b>To:</b> Dorrain, Kristine <<a href="mailto:dorraink@amazon.com">dorraink@amazon.com</a>>;
<a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a><br>
<b>Subject:</b> Re: [Ext] RE: REMINDER: Registry Survey - Beta Testers' Feedback (Review by COB Monday)<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thank you very much Kristine! We appreciate your time and review!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Best Regards,<o:p></o:p></p>
<p class="MsoNormal">Mary, Julie, Ariel & Berry <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">"Dorrain, Kristine" <<a href="mailto:dorraink@amazon.com">dorraink@amazon.com</a>><br>
<b>Date: </b>Monday, August 27, 2018 at 6:38 PM<br>
<b>To: </b>Ariel Liang <<a href="mailto:ariel.liang@icann.org">ariel.liang@icann.org</a>>, "<a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a>" <<a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a>><br>
<b>Subject: </b>[Ext] RE: REMINDER: Registry Survey - Beta Testers' Feedback (Review by COB Monday)</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D">Hi all, I hadn’t checked this list after noon on Friday so I didn’t see this. I’ll look at it next. Apologies for the delay.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Best,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Kristine</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Gnso-rpm-data [<a href="mailto:gnso-rpm-data-bounces@icann.org">mailto:gnso-rpm-data-bounces@icann.org</a>]
<b>On Behalf Of </b>Ariel Liang<br>
<b>Sent:</b> Monday, August 27, 2018 3:14 PM<br>
<b>To:</b> <a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a><br>
<b>Subject:</b> [Gnso-rpm-data] REMINDER: Registry Survey - Beta Testers' Feedback (Review by COB Monday)<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Dear Kristine and all, <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Staff have not heard any feedback from the Sub Team in respect to beta testers’ input for the Registry survey.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Since many of testers’ comments are substantive and about the questions themselves, we hesitate to move forward without the direction from the Sub Team.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">As noted below, you may provide your comments in response to the testers’ feedback directly on the Google Doc. Please only focus on the comments in
<b><span style="color:#70AD47">GREEN</span></b> on page 1-10. Screenshots of the questions are also included in the Google Doc.
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal">Mary, Julie, Ariel & Berry <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Ariel Liang <<a href="mailto:ariel.liang@icann.org">ariel.liang@icann.org</a>><br>
<b>Date: </b>Friday, August 24, 2018 at 6:30 PM<br>
<b>To: </b>"<a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a>" <<a href="mailto:gnso-rpm-data@icann.org">gnso-rpm-data@icann.org</a>><br>
<b>Subject: </b>Registry Survey - Beta Testers' Feedback (Review by COB Monday) </span>
<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Dear Data Sub Team members (and Kristine in particular), <o:p>
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<p class="MsoNormal">Beta testers have reviewed the registry surveys. Test link: <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__icannregistryoperators.cloudssi.com_login.html&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=GkEyIRUoUE6ErAJzxiDnvtNEwjUsdMeR0hSY1yjB_KA&s=bF78G9bZlOPPoZSOMtLM2n1dCE8M_41cbYZZc6Y0ux8&e=">
<b><span style="color:#954F72">http://icannregistryoperators.cloudssi.com/login.html</span></b> [icannregistryoperators.cloudssi.com]</a><o:p></o:p></p>
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<p class="MsoNormal">Since the beta testers’ feedback is quite extensive, and some comments are substantive, staff are sharing the Google Doc used by the beta testers for you to review their comments directly:
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_document_d_1-5FIk-5F0-5FDD359Q8ewqkamqCi5i1t-2DM-2Dk652SUYkczbr6E_edit-3Fusp-3Dsharing&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=GkEyIRUoUE6ErAJzxiDnvtNEwjUsdMeR0hSY1yjB_KA&s=9zRBJ9HXsawFJc9mEPU0cAtlwnrwporLVEfPZLCxCuU&e=">
https://docs.google.com/document/d/1_Ik_0_DD359Q8ewqkamqCi5i1t-M-k652SUYkczbr6E/edit?usp=sharing [docs.google.com]</a>
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<p class="MsoNormal">Please note: <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo3"><b>The bullet points in <span style="color:#70AD47">
GREEN </span>need Data Sub Team’s review/input. <u>Please put your comment/input as new bullet points directly into the Google Doc</u>
</b>(everyone can access via the “suggesting” mode). <o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">The bullet points highlighted in
<span style="background:yellow;mso-highlight:yellow">yellow</span> are mostly technical issues, and they have been forwarded to AG directly to review.
<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3">This survey has been programmed to use cookies to allow survey takers to return to their answers.<span style="font-size:12.0pt">
</span>While Lori suggested AG directing respondents in removing the survey cookie due to privacy concerns, AG did not implement it as the directions will differ depending on the respondent's computer/internet browser set-up and may be a bit technical. However,
AG could add a note at the beginning and/or end of the survey with a link to a website that explains how to delete <i>all </i>cookies. In that implementation, AG would explain that deleting all cookies would remove their ability to re-visit their survey answers
and also could sign them out of other websites that have sent them cookies<b>. Please let us know if you have any opinion about adding that note to the survey introduction and/or to the survey exit pages</b>.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">Due to the design of the survey and the platform used, a tester (including staff) is unable to see ALL questions due to the choices made in certain questions. Hence, the feedback is not all comprehensive.
Staff are checking with AG and see whether there is a need to re-do the testing, or the feedback received now is sufficient.
<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3">David McAuley, one of the beta testers, may include feedback in the Google Doc by tomorrow (Saturday). Staff don’t expect further comments from other beta testers.
<o:p></o:p></li></ul>
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<p class="MsoNormal">By <b><u>COB Monday, 27 August</u></b>, please be so kind to write in the Google Doc your input to beta testers’ feedback. Analysis Group will implement the changes accordingly.
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<p class="MsoNormal">Thank you for your time and help!<o:p></o:p></p>
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<p class="MsoNormal">Best Regards,<o:p></o:p></p>
<p class="MsoNormal">Mary, Julie, Ariel, and Berry <o:p></o:p></p>
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