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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Thanks for this report. I agree the cookies option appears preferable.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Michael R.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Gnso-rpm-data [mailto:gnso-rpm-data-bounces@icann.org]
<b>On Behalf Of </b>Ariel Liang<br>
<b>Sent:</b> Thursday, August 30, 2018 10:53 AM<br>
<b>To:</b> gnso-rpm-data@icann.org<br>
<b>Subject:</b> [Gnso-rpm-data] Using Cookies to Allow Respondents Save Progress<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear all, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Analysis Group tested two options to allow the survey taker to save their progress and return to the survey later to complete. One is using the numeric passcode, and the other is using cookies.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Beta testers have experienced with both options. The majority of them who provided feedback on this recommended using the
<b><u>cookies</u></b> option. They believe that cookies would be preferable to remembering a one-off number as long as the cookies don’t capture personal or web-browsing information. Most people are used to cookies for various purposes like this. Writing numeric
passcodes on the desk is not recommended way to keep information. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Staff plan to advise Analysis Group to implement the cookies option for the registry, registrar, and TM owner surveys (unless we hear strong objection from the Data Sub Team). Analysis Group also informed
us <span style="color:black">that they can include a note on the entry page of these surveys that says: "When you complete the survey, you may delete the cookie from your browser. This link provides directions for removing cookies from a variety of web browsers
(<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.pcworld.com_article_242939_how-5Fto-5Fdelete-5Fcookies.html&d=DwMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=J1nqojk1Y_JmFTqTJK4m-LE3tCFQTYOuB929NFde3CI&s=MoRV-FJlhnJwLEhgODJ783NTClUZqFyxpZmY22QPbvI&e="><span style="color:black">link
[pcworld.com]</span></a>). Please note that the directions provided will remove all cookies from your browser. This will remove your ability to revisit your survey answers and will also sign you out of other websites from which your browser has received cookies."<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Analysis Group did not recommend using either option for the registrant survey, as it is quite short and respondents should be able to complete the survey at one go.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mary, Julie, Ariel & Berry <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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