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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Providers Sub Team members,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Per direction from the Co-Chairs, staff are sending this email to provide a summary of the discussion today and the next steps.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The Sub Team reviewed the responses from Providers through page 7 of the spreadsheet attached (row 19) and identified follow up questions to seek further information/clarification from the Providers. Staff
 have updated the spreadsheet with these follow up questions (<span style="color:#0432FF">colored in blue</span>), as well as Sub Team comments (placed in the “additional notes” column). The spreadsheet has also been updated to include row numbers for easier
 reference. You may also access the spreadsheet via this Google Doc: <a href="https://docs.google.com/spreadsheets/d/1I-qe_I4OkQT7IU_rjHMQVa9Ebj8Ik6vay1vr5Yt9ZIg/edit?usp=sharing">
https://docs.google.com/spreadsheets/d/1I-qe_I4OkQT7IU_rjHMQVa9Ebj8Ik6vay1vr5Yt9ZIg/edit?usp=sharing</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The Sub Team are tasked to review Providers’ responses and bring up points for discussions via the mailing list. By Friday, 15 June, the Sub Team will need to decide whether a call is needed prior to ICANN62.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">In addition, staff will circulate with the Sub Team questions that Providers’ responses are divergent by Friday, 15 June. We will check with the Providers and let the Sub Team know their availability to attend
 the ICANN62 RPM session.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Please see below the action items and notes captured by staff. They have been posted to the wiki space at
<a href="https://community.icann.org/x/vSwFBQ">https://community.icann.org/x/vSwFBQ</a>, which also publishes the recording, AC chat, and attendance records.
<i>Please note that these will be high-level notes and are not meant as a substitute for the transcript or recording.</i> 
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mary, Julie, Ariel, and Berry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">====<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">ACTION ITEMS<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt">Staff to send an email by 13 June to the Sub Team summarizing the discussion today and the next steps.
<span style="background:yellow;mso-highlight:yellow">(DONE)</span><o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt">Staff to update/highlight the spreadsheet with the comments/follow up questions captured during the call.
<span style="background:yellow;mso-highlight:yellow">(DONE)</span><o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt">Staff to identity the divergent answers from providers and circulate with the Sub Team by Friday, 15 June.
<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt">Staff to let Sub Team know if the representatives from URS Providers would attend ICANN62.<o:p></o:p></span></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo1">
<span style="font-size:11.0pt">Sub Team to review the spreadsheet and discuss via the mailing list; Sub Team to decide by the end of the week whether they need another call before ICANN62.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">COMMENTS ON PROVDER RESPONSES
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
<u><span style="font-size:11.0pt">ROW 7</span></u><span style="font-size:11.0pt">:<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Delivering Notice of Complaint: Ask ADNDRC why they do not deliver the Notice of Complaint in hard copy.<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Discuss potential difficulties created by GDPR.<o:p></o:p></span></li></ul>
</li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
<u><span style="font-size:11.0pt">ROW 12</span></u><span style="font-size:11.0pt">:
<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Note possible<u> </u>clerical issue concerning out of date email information. "1. Some Registry Operators communicate from email addresses different from the contacts present in ICANN's repository.  In that case it is not possible
 to send them encrypted notifications with the PGP key."<o:p></o:p></span></li></ul>
</li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
<u><span style="font-size:11.0pt">ROW 14:</span></u><span style="font-size:11.0pt">
<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Follow up with ADNDRC about what they meant by "Yes". Incomplete complaints are not supposed to be accepted.<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Ask the other two Providers (FORUM + ADNDRC) whether they accept the "Doe Complaint".
<o:p></o:p></span></li></ul>
</li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
<u><span style="font-size:11.0pt">ROW 16</span></u><span style="font-size:11.0pt">:<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Flag that FORUM seems to have confirmed that most of the data in the SMD file is difficult to read/remains encoded.  Check further on jurisdiction of the trademark/ category of goods and services -- whether the examiners have
 those data.  <o:p></o:p></span></li></ul>
</li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
<u><span style="font-size:11.0pt">ROW 18</span></u><span style="font-size:11.0pt">:<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Follow up with FORUM on the suggested word limit. Look at the issue when we are discussing policy recommendations.
<o:p></o:p></span></li></ul>
</li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
<u><span style="font-size:11.0pt">ROW 19</span></u><span style="font-size:11.0pt">:<o:p></o:p></span>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Follow up with FORUM what triggers such suspicion.<o:p></o:p></span></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level2 lfo2">
<span style="font-size:11.0pt">Follow up with ADNDRC about how they conduct cross-checks.
<o:p></o:p></span></li></ul>
</li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">NOTES<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Received responses from URS Providers on 08 June by the deadline.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Forum needs a bit more time to provide responses and will have them by ICANN62.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- The spreadsheet was circulated around 1200 UTC on 12 June.  Concerns were expressed about not having more time to review the document.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Light orange cells were questions sent to Providers, dark orange are responses with attachments, yellow is where Forum will provide additional responses.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Could we use this meeting to do an overview to better understand what is in front of us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Prof. Tushnet can't be on the call today, but we circulated the 7 questions for which her data could provide answers.  Prof. Tushnet provided answers and they are incorporated into the spreadsheet.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Discussion of Responses from Providers:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">ROW 7: Re: URS Rule 2(a), Procedure 4.2 -- delivering Notice of Complaint:</span></u><span style="font-size:11.0pt">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- ADNDRC has not engaged with the practice of delivering the Notice of Complaint in hard copy. etc.<u><o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Might want to discuss the potential difficulties from GDPR.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Questions for ADNDRC:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Why do you not deliver the Notice of Complaint in hard copy?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Do you not follow the same rules?  Answer: We all use the same rules and we have the same panelists.  When a complaint comes in it gets sent to the most appropriate office, depending on location.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Which office answered the questions?  Answer: Carrie Shang, HKIAC.  Other offices reviewed and commented.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Discussion:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Requirement is for the original complaint to be delivered via three separate means, but not subsequent communications.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Can staff highlight anything from Prof. Tushnet that doesn't gibe?  Answer from staff: Prof. Tushnet's answers are included in the Additional Notes column.  Also, her answers are posted on the wiki at:
<span class="MsoHyperlink"><a href="https://community.icann.org/x/FBu8B">https://community.icann.org/x/FBu8B</a></span>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">ROW 12 Re: difficulties in communicating with Registry Operators</span></u><span style="font-size:11.0pt">:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- MFSD response -- Using different email addresses.  Not a policy issue, but could be a clerical issue concerning out of date email information. "1. Some Registry Operators communicate from email addresses
 different from the contacts present in ICANN's repository.  In that case it is not possible to send them encrypted notifications with the PGP key."<u><o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">--Question: How does ADNDRC receive complaints? Is it via email or via online form?  Answer: We receive the complaint via online forms.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">ROW 14 Re: Accepting Complaints that do not contain all the elements required in URS Rule 3(b):</span></u><span style="font-size:11.0pt">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- ADNDRC: accepts complaints that might be incomplete.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- MFSD: accepts complaints even if Complainant does not provide the contact details of the Respondent ("Doe Complaint") because they are not available in the publicly accessible Whois or not otherwise known
 to the Complainant."<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Might be worth checking with the other providers to see if they have changed their processes because of GDPR in this case.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Follow up with ADNDRC about what they meant by "Yes". Incomplete complaints are not supposed to be accepted.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Ask the other two Providers (FORUM + ADNDRC) whether they accept the "Doe Complaint".
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Understand the Forum have. But agree we should have a formal response to this from both, re GDPR/Doe complaint<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">ROW 16 Re: URS Rule 3(b)(v) concerning SMD Proof of Use</span></u><span style="font-size:11.0pt">:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Flag that FORUM seems to have confirmed that most of the data in the SMD file is difficult to read/remains encoded.  Check further on jurisdiction of the trademark/ category of goods and services -- whether
 the examiners have those data.  <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- The SMD file is only for demonstrating that proof of use has been provided.  Doesn't seem to be needed to identify the trademark. 
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">ROW 18 Re: URS Procedure 1.2.7: 500-word limit</span></u><span style="font-size:11.0pt">:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Follow up with FORUM on the suggested word limit. Look at the issue when we are discussing policy issues.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">ROW 19 re: URS Rule 3 (g) checking a domain cited in a URS complaint</span></u><span style="font-size:11.0pt">:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Follow up with FORUM what triggers such suspicion<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Follow up with ADNDRC about how they conduct cross-checks
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">NOTE:  The Sub Team could use the time in Panama to continue progressing on this work
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">ACTIONS: <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Staff to identity the divergent answers from providers and circulate with the Sub Team ahead of time
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Staff to prepare an email to the Sub Team, indicating we reviewed responses through page 7 , identify the things that we want to follow up with Providers, and staff to go through the document pointing answers
 that there are significant divergent for responses, and decide by the end of the week whether we need another Sub Team call before ICANN62 (send the email today), take the from the notes the follow up questions/comments, review the document/discuss on the
 email. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- Staff to let Sub Team know if we will have representatives from Providers in ICANN62.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
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