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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I support this reduced list. I appreciate the effort to gather data only, Kurt. I think we can retain the more comprehensive list of questions to ruminate over
as a larger group. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">My only question is for this question:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060">--what is the rate of cart abandonment after the TM Claims Notice period?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060">By “period” we mean, for all TLDs, new and legacy, right?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060">Kristine<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kristine Dorrain<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Corp Counsel – IP | Amazon | 206.740.9339<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:rosettek@amazon.com"><span style="color:#0563C1">dorraink@amazon.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> gnso-rpm-tmch-bounces@icann.org [mailto:gnso-rpm-tmch-bounces@icann.org]
<b>On Behalf Of </b>kurt@kjpritz.com<br>
<b>Sent:</b> Wednesday, September 28, 2016 10:08 PM<br>
<b>To:</b> Kathy Kleiman <kathy@kathykleiman.com>; gnso-rpm-tmch@icann.org<br>
<b>Subject:</b> Re: [Gnso-rpm-tmch] Revised Questions Listing<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Hi Everyone: <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">As I stated earlier, I agree with Kathy that we are asking registrars too many questions and also asking for analysis as well as data gathering. For convenience, here is the last version (Kathy's edits) of the registrar questions and, after
that, is a condensed set that is restricted to data gathering, addresses the issues we (or at least I) care most about, and is avoids analysis or subjective staements. (I provide notice that I have put back the question about Sunrise registrations that Kathy
deleted. I am pretty sure it goes right to one of the Charter question.) <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Current list: <o:p></o:p></p>
</div>
<div>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level1 lfo1">
Are you accessing data and records in the TMCH for purposes other than obtaining information necessary for the provision of sunrise and claims services in accordance with ICANN’s user manuals and technical requirements (see
<a href="https://newgtlds.icann.org/en/about/trademark-clearinghouse/registries-registrars">
https://newgtlds.icann.org/en/about/trademark-clearinghouse/registries-registrars</a>)?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level1 lfo1">
The Analysis Group’s Draft Report on the TMCH seemed to show a high number of Claims Notices issued resulting in a low number of actual consequent registrations. However, the Analysis Group’s data did not include a breakdown of Claims Notices by registrar.
Can you provide us with the number of Claims Notices sent by each of your accredited registrars for each new gTLD for which they sold registrations?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level1 lfo1">
To assist us in understanding whether and how the existence and duration of the TM Claims period may have contributed to the low number of registrations, can each registrar tell us what is the rate of cart abandonment for new gTLDs when a potential registrant
is exposed to a TM Claims Notice in comparison with the rate following the end of the Claims period? How do those numbers compare to [legacy] gTLDs?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level1 lfo1">
Do you have any evidence to suggest why so many potential registrants apparently do not proceed further with a registration when they receive a TM Claims Notice?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
What would you like to see improved about the Claims Notice that you believe will:
<o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo1">
assist legitimate users to move forward with registrations and why?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level2 lfo1">
deter cyber squatters and other so-called “bad actors” from proceeding further with the registration process?
<br>
Or, is there any data or specific information you have that can help inform the Working Group’s deliberations on this topic? Include feedback from registrants.<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level1 lfo1">
Can you describe the timing for which a Claims Notice is displayed to a potential registrant? Are there Potential Registrants who would not see a TM Claims Notice in realtime?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
How many TM+50 claims notices were issued? How many resulted in abandoned registrations?<o:p></o:p></li></ul>
</div>
<div>
<p class="MsoNormal">Reduced list: <o:p></o:p></p>
</div>
<div>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
To assist us in understanding the effectiveness and potential effects of the TM Claims period
<o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level2 lfo2">
what percent of registrations during the claims period resulted in claims notices being sent<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level2 lfo2">
what is the rate of cart abandonment for new gTLDs when a potential registrant is exposed to a TM Claims Notice?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level2 lfo2">
what is the rate of cart abandonment when a potential registrant is not exposed to a TM Claims Notice during the Claims period?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l1 level2 lfo2">
what is the rate of cart abandonment after theTM Claims Notice period?<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
Regarding TM+50 claims: <o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level2 lfo2">
How many notices were issued?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l1 level2 lfo2">
What percent resulted in abandoned registrations?<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
What percent of attempted Sunrise registrations: <o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level2 lfo2">
were denied because the name was reserved or blocked?<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l1 level2 lfo2">
were abandoned?<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
Do you have any comments regarding Sunrise or Claims that you want this group to consider?<o:p></o:p></li></ul>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">I hope this is helpful.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Kurt<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<blockquote style="border:none;border-left:solid #C2C2C2 1.5pt;padding:0in 0in 0in 2.0pt;margin-left:3.0pt;margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">--------- Original Message --------- <o:p></o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Subject: Re: [Gnso-rpm-tmch] Revised Questions Listing<br>
From: "Kathy Kleiman" <<a href="mailto:kathy@kathykleiman.com">kathy@kathykleiman.com</a>><br>
Date: 9/22/16 10:22 am<br>
To: <a href="mailto:gnso-rpm-tmch@icann.org">gnso-rpm-tmch@icann.org</a><o:p></o:p></p>
<p>Hi Kurt and All, Tx you for our discussion last Friday and I look forward to continuing this Friday. I also had a chance to give the docs a close look and I've added some comments to the Charter Questions document. I've also reviewed the SubTeam's List
of Questions - working off the redline to try to preserve the concerns raised in some of the deleted questions.<o:p></o:p></p>
<p>I have to tell you that I comfortable with the Provider questions - which I think should go out immediately, and generally with the Registry questions (as edited).<o:p></o:p></p>
<p>But the Registrar questions trouble me. We are asking for a huge amount of data and they are potentially very, very timeconsuming. Given that the TMCH Subgroup does not have any Registrar representatives (am I missing someone?), i strongly recommend that
this set of questions. in draft, go back to the full WG for review with our Registrar members. I would like to hear their thoughts on how we might phrase these questions in a fair and balanced way - to encourage the best and fullest responses.
<o:p></o:p></p>
<p>Both files attached in Redline. <o:p></o:p></p>
<p>Best, Kathy<o:p></o:p></p>
<p> <o:p></o:p></p>
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<p class="MsoNormal">On 9/15/2016 9:17 PM, <a href="mailto:kurt@kjpritz.com">kurt@kjpritz.com</a> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi Everyone:<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Attached are several forms of the questions for registry operators, registrars, et.al. that has been augmented with the questions developed by Susan and Kristine after their review of the charter. <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">This might be overkill, but I am sending the question list in three forms: <o:p></o:p></p>
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<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3">
redlines to the last version of the question list that show: <o:p></o:p></li></ul>
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<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo3">
new questions from the charter review,<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo3">
a few question that were deleted where the group voiced concern,<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo3">
a few grammatical edits<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo3">
new comments<o:p></o:p></li></ul>
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<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3">
a version with those redlines accepted but comments remaining<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo3">
a clean version.<o:p></o:p></li></ul>
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<p class="MsoNormal">During the meeting, I recommend we can use the version with redlines accepted but with comments as they can form the basis of our discussion. <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I also included a stand-alone list of the questions that were developed from the review of the charter so that you can see the sources of the new questions.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I hope you find this helpful.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Thank you Susan and Kristine.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Kurt<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Gnso-rpm-tmch mailing list<o:p></o:p></pre>
<pre><a href="mailto:Gnso-rpm-tmch@icann.org">Gnso-rpm-tmch@icann.org</a><o:p></o:p></pre>
<pre><a href="https://mm.icann.org/mailman/listinfo/gnso-rpm-tmch">https://mm.icann.org/mailman/listinfo/gnso-rpm-tmch</a><o:p></o:p></pre>
</blockquote>
<p class="MsoNormal"><br>
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