[gnso-rpm-wg] RPM March 15 session - questions from George Kirikos

Mary Wong mary.wong at icann.org
Thu Mar 15 13:12:10 UTC 2018


Hello George,

Given the number of topics and material that the three providers plan to cover in the session today, we are hoping that questions to be read out today can be specific to the URS, whether those be about a particular provider's practice or procedures, or directed to all three. As Ariel noted, we will be publishing notes of all questions that were asked, and we will certainly draw Renee's attention to your question - this way, there will be a full published record of all questions, responses and discussions that took place in and around this session. 

Thanks and cheers
Mary

On 3/15/18, 08:57, "gnso-rpm-wg on behalf of George Kirikos" <gnso-rpm-wg-bounces at icann.org on behalf of icann at leap.com> wrote:

    Hi Ariel,
    
    With respect, NAF is by far the largest URS provider, so I'd like the
    question asked today. If they don't want to answer today, then that
    should be noted. Accountability and neutrality of providers is an
    important issue in this PDP, so the questions are within scope.
    
    Phil just asked a question (2-part question) specifically to ADNDRC,
    so I'm certainly entitled to ask a question just to NAF, given that
    precedent (he's asking while I'm typing this email).
    
    Sincerely,
    
    George Kirikos
    416-588-0269
    https://urldefense.proofpoint.com/v2/url?u=http-3A__www.leap.com_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=DJ69mAe-idEhpAMF1nu2x6c2w3xl7xb5cjS_7sB4h6Y&m=PtvxPEmHDXVWRcPU0rr0Z6L1UK3-t0rDYMY72o6OdtQ&s=wHKSxoZA2VFoi1JZ3us-F8dKXeQUkkfP1izHlCpqzb0&e=
    
    
    
    
    On Thu, Mar 15, 2018 at 8:51 AM, Ariel Liang <ariel.liang at icann.org> wrote:
    > Hello George,
    >
    > Thank you for sending your questions to the mailing list. We have noted your questions.
    >
    > Since your questions are specific to FORUM, we will refer your questions to Renee after the session. We will also publish notes of the Q&A with the Providers after the session.
    >
    > Thank you very much!
    >
    > Best Regards,
    > Ariel Liang
    >
    >
    > On 3/15/18, 8:45 AM, "gnso-rpm-wg on behalf of George Kirikos" <gnso-rpm-wg-bounces at icann.org on behalf of icann at leap.com> wrote:
    >
    >     Correction, for [2] there was a typo. It should have been:
    >
    >     (2) In light of [B], who are the beneficial owners of NAF, and do they
    >     have any **TIES** to the trademark industry, law firms, or anyone else
    >     that might affect its neutrality? In other words, what is the
    >     "Statement of Interest" (SOI) for NAF itself as an organization?
    >
    >
    >     Sincerely,
    >
    >     George Kirikos
    >     416-588-0269
    >     https://urldefense.proofpoint.com/v2/url?u=http-3A__www.leap.com_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=3Hh0g7_0lxkUJ2MxptuZelMUnRWIaqbg8DkwdMwlXZo&e=
    >
    >
    >
    >
    >     On Thu, Mar 15, 2018 at 8:42 AM, George Kirikos <icann at leap.com> wrote:
    >     > [with the Adobe Connect down, it seems remote participants can only
    >     > ask questions via email]
    >     >
    >     > For NAF:
    >     >
    >     > According to:
    >     >
    >     > [A] https://urldefense.proofpoint.com/v2/url?u=https-3A__fedsoc.org_commentary_publications_national-2Darbitration-2Dforum-2Dsettlement-2Dwith-2Dminnesota-2Dattorney-2Dgeneral&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=A8G1r7L6UUm3sNQJP29agRVVy5RDEySA-q44u6qYDeQ&e=
    >     >
    >     > "On July 20, 2009, Minnesota Attorney General Lori Swanson announced
    >     > that the country’s largest arbitrator of credit-card and
    >     > consumer-collection disputes would no longer handle consumer
    >     > arbitrations.
    >     >
    >     > The National Arbitration Forum’s decision to end its
    >     > consumer-arbitration business resulted from a settlement it reached
    >     > with the State of Minnesota less than a week after Attorney General
    >     > Swanson sued the company in Ramsey County, Minnesota, accusing the
    >     > company of violating Minnesota’s consumer-fraud,
    >     > deceptive-trade-practices, and false-advertising statutes."
    >     >
    >     > [B] https://urldefense.proofpoint.com/v2/url?u=https-3A__www.creditcards.com_credit-2Dcard-2Dnews_minnesota-2Dattorney-2Dgeneral-2Dlawsuit-2Dnational-2Darbitration-2Dforum-2D1282.php&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=J3yxOWj8KIcSyVmkyyEkvkxiPabas4q5ZnWqNh3wdyg&e=
    >     >
    >     > "The lawsuit claims the NAF, the largest arbitration company in the
    >     > United States, violates state consumer fraud and deceptive trade laws
    >     > by hiding its financial ties to collection agencies and credit card
    >     > companies. The lawsuit also claims the company violates false
    >     > advertising laws by misrepresenting themselves as a neutral
    >     > organization. "
    >     >
    >     > My questions are: (for NAF)
    >     >
    >     > (1) In light of [A], how do NAF's business practices in handling
    >     > domain name disputes differ from those in the consumer-arbitration
    >     > business which it left, and how can domain name registrants be
    >     > confident that the same abuses which were alleged in consumer
    >     > arbitrations are not present in its domain name dispute business?
    >     >
    >     > (2) In light of [B], who are the beneficial owners of NAF, and do they
    >     > have any times to the trademark industry, law firms, or anyone else
    >     > that might affect its neutrality? In other words, what is the
    >     > "Statement of Interest" (SOI) for NAF itself as an organization?
    >     >
    >     > Sincerely,
    >     >
    >     > George Kirikos
    >     > 416-588-0269
    >     > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.leap.com_&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=3Hh0g7_0lxkUJ2MxptuZelMUnRWIaqbg8DkwdMwlXZo&e=
    >     >
    >     > P.S. Further background info at:
    >     >
    >     > https://urldefense.proofpoint.com/v2/url?u=https-3A__library.nclc.org_sites_default_files_Arb10-5FAppx-5FO-2D1.pdf&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=ZG94SSHLVOmwtO_hKE2PnpPJEPGeUSQCRtNmLLmXnPk&e=
    >     > https://urldefense.proofpoint.com/v2/url?u=https-3A__www.citizen.org_sites_default_files_arbitrationtrap.pdf&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=JAqGeffBJbJvPSlfQ3rszIsvwY76LZpE_ufidSTLDo4&e=
    >     > https://urldefense.proofpoint.com/v2/url?u=https-3A__en.wikipedia.org_wiki_Forum-5F-28alternative-5Fdispute-5Fresolution-29&d=DwIGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=dRzB-YypMqj9AZjlP_sZHORJtVF4M6AI0vip1lbQy10&m=QIeEetvjIv9lC_yNidJnUoCt63uI4Lie720z33vwGeY&s=uVG1q_xe3Gfa2kPEt4kRN4uM-ZtDO73wutx7X7mH7Xs&e=
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