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<p>Hi Phil,</p>
<p>interesting question. <br>
</p>
<p>I figure the notice process would have to be removed from the
order process to be smooth and workable for all registration
workflows. It would also likely not require the registrant to
"click a link" somewhere as that is counter to all phishing
warnings out there. <br>
</p>
<p>Ultimately, I assume this would result in a post-registration
notice with an option to return the domain name for a refund.
Potentially such a notice could be tied to the activation of the
domain in the DNS. <br>
</p>
<p>I also like the model that .xxx used for confirmation of
eligibility. While it is not ideal, some form of post-registration
requirement to confirm to keep the ability to use the domain might
work better and reduce abandonment. <br>
</p>
<p>A general warning that the registrant has the obligation to check
whether the registration violates third party rights before
completing the request is included in the registration agreements
of most registrars anyway, so there already is a warning, even
though it is not specific.</p>
<p>(KS RA): <i>"Customer undertakes to guarantee that the
applied-for domain name and the intended use of the domain name:
(a) do not violate rights of third parties, (...)"</i></p>
<p>Best,</p>
<p>Volker<br>
</p>
<br>
<div class="moz-cite-prefix">Am 09.06.2017 um 18:26 schrieb Phil
Corwin:<br>
</div>
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks
Volker for that useful feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Is
there a practical way to redesign the Notice process that
aligns with registrar business practices while still
generating Notice to applicants for at least exact matches
of TMCH terms?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Best,
Philip<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Philip
S. Corwin, Founding Principal</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Virtualaw
LLC</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">1155
F Street, NW</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Suite
1050</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Washington,
DC 20004</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">202-559-8597/Direct</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">202-559-8750/Fax</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">202-255-6172/Cell</span></b><b><span
style="color:navy"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Twitter:
@VlawDC</span></b><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">"Luck
is the residue of design" -- Branch Rickey</span></i></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">
<a class="moz-txt-link-abbreviated" href="mailto:gnso-rpm-wg-bounces@icann.org">gnso-rpm-wg-bounces@icann.org</a>
[<a class="moz-txt-link-freetext" href="mailto:gnso-rpm-wg-bounces@icann.org">mailto:gnso-rpm-wg-bounces@icann.org</a>]
<b>On Behalf Of </b>Volker Greimann<br>
<b>Sent:</b> Friday, June 09, 2017 12:12 PM<br>
<b>To:</b> Greg Shatan; J. Scott Evans<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:gnso-rpm-wg@icann.org">gnso-rpm-wg@icann.org</a><br>
<b>Subject:</b> Re: [gnso-rpm-wg] TMCH data on
abandonment<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p>Greg, thanks for asking.<o:p></o:p></p>
<p>The way the process is designed, its requirements cannot be
met in certain scenarios.
<o:p></o:p></p>
<p>The pre-order scenario conflicts with the requirement that
the registration may only be requested if the agreement to the
notice is not older than [x time]. So we cannot pre-fetch the
notices and present them at the time of the order as the
registration would occur at a time when the agreement to the
notice has already expired. This is checked in the
registration path, e.g. registrars have to provide the
timestamp and other details during the registration.<o:p></o:p></p>
<p>In the reseller scenario, we simply cannot meet the
responsibility of making sure that the agreement is provided
by the registrant and not another party. As this agreement
happens outside of our system, we cannot make sure who
confirmed the notice. Hence the need to get a notice directly
to the registrant to ensure that he has seen the notice and
confirmed his intent to register the string anyway. Anything
else would require that all resellers insert code into their
registration portals that we would provide, might not be
compatible, etc. Many resellers also operate on third party
platforms, such as Parallels/Odin, making additional
implementation costly and time-consuming.<o:p></o:p></p>
<p>Finally, even with our own direct customers we cannot be
certain that the person owning the account is registering the
domain name from himself. Personally, I manage the domain
names of my entire extended family and have registered domains
for many of them. They would be in the whois as registrants,
but I would be the person making the order (and potentially
confirming the notice).<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Essentially,
the entire notice process was badly designed from the
viewpoint of many registrars as it made assumptions about how
the registration process works that missed the target in many
cases. It causes consumer confusion, reseller frustration and
loss of income for both registries and registrars from
legitimate customers who simply do not realize they have to do
an extra step that does not apply to all other regular
registrations they do.<br>
<br>
Personally, I would advocate doing away with claims notices to
domain applicants and simply relying on the notification
process to the rights holders.
<br>
<br>
Hope this helps.<br>
<br>
Best,<br>
Volker<o:p></o:p></p>
<div>
<p class="MsoNormal">Am 09.06.2017 um 17:53 schrieb Greg
Shatan:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">I
agree that our recommendations should include
suggested data collection and metrics. The data
desert we are wandering in needs to be irrigated so
that it will bloom.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">I
think Brian's data is helpful in that it provides some
real data on a baseline of abandonment. Not enough to
make conclusions but it provides some sense of a
typical abandonment rate.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">I
think Volker points out an implementation problem, but
one that deserves better understanding -- why are some
notices not able to be generated in the "normal" path?
Where does the problem lie? This may make more sense
to discuss when we reach discussion of the Claims
Notice.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">So
far, it's still my personal impression is that we
don't have enough data to draw any conclusions
regarding abandonment and its causes (Trademark Notice
vs. Other Reasons, "Good" Chilling Effect v. "Bad"
Chilling Effect).<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">FYI
FWIW, <a href="http://hotel.xyz"
moz-do-not-send="true">
hotel.xyz</a> is available as a premium domain at
the low, low price of $3,249.99 (Cheap! At least by
comparison to hotel.design or hotel.party, which are
$6,499.99)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">Also
FYI, the owner of
<a href="http://cloud.xyz" moz-do-not-send="true">cloud.xyz</a>
(which seems to resolve to a blank page) is:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Courier
New"">Registrant Name: Zhang Guo
<br>
Registrant Organization: Zhang Guo <br>
Registrant Street: You Yi Lu 71Hao <br>
Registrant City: QHDS <br>
Registrant State/Province: HBS <br>
Registrant Postal Code: 066000 <br>
Registrant Country: CN <br>
Registrant Phone: +86.13031887567 <br>
Registrant Fax: +86.13031887567 <br>
Registrant Email: <a href="mailto:saik56@163.com"
moz-do-not-send="true">saik56@163.com</a> <br>
Registry Admin ID: C123319878-CNIC</span> <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Verdana","sans-serif"">G
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span
style="font-family:"Arial","sans-serif""></span><span
style="font-family:"Verdana","sans-serif"">reg<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-family:"Arial","sans-serif""></span><span
style="font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On Fri, Jun 9, 2017 at 11:00 AM, J.
Scott Evans via gnso-rpm-wg <<a
href="mailto:gnso-rpm-wg@icann.org" target="_blank"
moz-do-not-send="true">gnso-rpm-wg@icann.org</a>>
wrote:<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Volker:<br>
<br>
Thanks for this perspective. I know that my marketing
team struggles with what they call “stickiness” of a
registration process. Specifically, they are always
looking for ways to streamline the registration process
because the “stickier” the process (the more steps need
to complete registration) leads to a high drop off rate.
Your antidotal evidence certainly aligns with the same
type of situation my folks at Adobe find difficult in
selling our subscriptions.<br>
<br>
<br>
J. Scott Evans<br>
<a href="tel:408.536.5336" moz-do-not-send="true">408.536.5336</a> (tel)<br>
345 Park Avenue, Mail Stop W11-544<br>
Director, Trademarks<br>
<a href="tel:408.709.6162" moz-do-not-send="true">408.709.6162</a> (cell)<br>
San Jose, CA, 95110, USA<br>
Adobe. Make It an Experience.<br>
<a href="mailto:jsevans@adobe.com"
moz-do-not-send="true">jsevans@adobe.com</a><br>
<a href="http://www.adobe.com" target="_blank"
moz-do-not-send="true">www.adobe.com</a><br>
<br>
<br>
<br>
<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal">On 6/9/17, 7:52 AM, "<a
href="mailto:gnso-rpm-wg-bounces@icann.org"
moz-do-not-send="true">gnso-rpm-wg-bounces@icann.org</a>
on behalf of Volker Greimann" <<a
href="mailto:gnso-rpm-wg-bounces@icann.org"
moz-do-not-send="true">gnso-rpm-wg-bounces@icann.org</a>
on behalf of
<a href="mailto:vgreimann@key-systems.net"
moz-do-not-send="true">vgreimann@key-systems.net</a>>
wrote:<br>
<br>
There can be a significant drop-off due the
necessity to present this<br>
notice seperate from the purchase process.<br>
<br>
Examples:<br>
<br>
1) Potential Registrant pre-orders a domain: the
notice cannot be<br>
presented at the time of purchase<br>
<br>
2) Potential Registrant orders the domain
through a reseller with its<br>
own front-end: the notice cannot be presented by
the registrar in the<br>
purchase process<br>
<br>
Result => Notice has to be presented after
the order is received but<br>
before it is executed in an alternate process,
usually email. While we<br>
have not at the time measured the actual rate,
we did note a significant<br>
drop-off between the numbers of registrants
directed to visit a website<br>
where the notice could be presented and
confirmed and the number of<br>
mails sent. The drop-off between the number of
customers visiting the<br>
site, seeing the notice and then deciding not to
pursue the registration<br>
was smaller.<br>
<br>
Conclusion: The current noticeconfirmation
process that is supposed to<br>
be in the registration path does not work well
in real life for many<br>
industry sales channel.<br>
<br>
Best,<br>
<br>
Volker<br>
<br>
<br>
Am 09.06.2017 um 16:28 schrieb J. Scott Evans
via gnso-rpm-wg:<br>
> Brain. Point taken. I don’t mean to be
flippant. That said, I am growing increasing tired
of there always being a negative inference from
behaviors from those that are overall hostile to
RPMs in general. My point is that as a proponent of
RPMs and someone who worked diligently for over 9
months to come up with these RPMs that the
abandonment rate does not automatically indicate
that the system is not working as intended.<br>
><br>
><br>
> J. Scott Evans<br>
> <a href="tel:408.536.5336"
moz-do-not-send="true">408.536.5336</a> (tel)<br>
> 345 Park Avenue, Mail Stop W11-544<br>
> Director, Trademarks<br>
> 408.709.6162 (cell)<br>
> San Jose, CA, 95110, USA<br>
> Adobe. Make It an Experience.<br>
> <a href="mailto:jsevans@adobe.com"
moz-do-not-send="true">jsevans@adobe.com</a><br>
> <a href="http://www.adobe.com"
target="_blank" moz-do-not-send="true">www.adobe.com</a><br>
><br>
><br>
><br>
><br>
> On 6/9/17, 7:24 AM, "Brian F. Cimbolic"
<<a href="mailto:BCimbolic@pir.org"
moz-do-not-send="true">BCimbolic@pir.org</a>>
wrote:<br>
><br>
> J. Scott, respectfully, what evidence
is there that the Claims notice provided to
registrants is not having a chilling effect for
those with no intention to infringe? I understand
there is not direct evidence on either side of the
issue, but to say decisively that it is "Not so"
about the chilling effect without providing some
evidence seems unnecessarily flippant.<br>
><br>
> Brian Cimbolic<br>
> Deputy General Counsel, Public
Interest Registry<br>
> Office: <a
href="tel:%2B1%20703%20889-5752"
moz-do-not-send="true">+1 703 889-5752</a>|
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> Confidentiality Note: Proprietary and
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><br>
> -----Original Message-----<br>
> From: <a
href="mailto:gnso-rpm-wg-bounces@icann.org"
moz-do-not-send="true">gnso-rpm-wg-bounces@icann.org</a>
[mailto:<a
href="mailto:gnso-rpm-wg-bounces@icann.org"
moz-do-not-send="true">gnso-rpm-wg-bounces@icann.org</a>]
On Behalf Of J. Scott Evans via gnso-rpm-wg<br>
> Sent: Friday, June 09, 2017 10:19 AM<br>
> To: Rebecca Tushnet <<a
href="mailto:Rebecca.Tushnet@law.georgetown.edu"
moz-do-not-send="true">Rebecca.Tushnet@law.georgetown.edu</a>>;
Beckham, Brian <<a
href="mailto:brian.beckham@wipo.int"
moz-do-not-send="true">brian.beckham@wipo.int</a>><br>
> Cc: <a
href="mailto:gnso-rpm-wg@icann.org"
moz-do-not-send="true">gnso-rpm-wg@icann.org</a><br>
> Subject: Re: [gnso-rpm-wg] TMCH data
on abandonment<br>
> Importance: High<br>
><br>
> I will remind the group that
Abandonment is the point. The TM Claims notice is
designed to inform would-be innocent infringers that
there is an issue. A high abandonment rate show that
the system is working. I realize those hostile to
the TM Claims feel that a high abandonment rate is
proof that the Claims notice is overreaching. Not
so.<br>
><br>
> J. Scott<br>
><br>
><br>
> J. Scott Evans<br>
> <a href="tel:408.536.5336"
moz-do-not-send="true">408.536.5336</a> (tel)<br>
> 345 Park Avenue, Mail Stop W11-544<br>
> Director, Trademarks<br>
> <a href="tel:408.709.6162"
moz-do-not-send="true">408.709.6162</a> (cell)<br>
> San Jose, CA, 95110, USA<br>
> Adobe. Make It an Experience.<br>
> <a href="mailto:jsevans@adobe.com"
moz-do-not-send="true">jsevans@adobe.com</a><br>
> <a href="http://www.adobe.com"
target="_blank" moz-do-not-send="true">www.adobe.com</a><br>
><br>
><br>
><br>
><br>
> On 6/9/17, 7:16 AM, "<a
href="mailto:gnso-rpm-wg-bounces@icann.org"
moz-do-not-send="true">gnso-rpm-wg-bounces@icann.org</a>
on behalf of Rebecca Tushnet" <<a
href="mailto:gnso-rpm-wg-bounces@icann.org"
moz-do-not-send="true">gnso-rpm-wg-bounces@icann.org</a>
on behalf of
<a href="mailto:Rebecca.Tushnet@law.georgetown.edu"
moz-do-not-send="true">Rebecca.Tushnet@law.georgetown.edu</a>>
wrote:<br>
><br>
> I agree with Paul K.
Unfortunately, we need better information than<br>
> that--we need to know about, of
attempts that reached the stage at<br>
> which a notice would be provided,
how many were abandoned. It's my<br>
> understanding--though I'd be happy
to learn more--that the notice<br>
> wouldn't come when the shopping
cart was filled but at checkout.<br>
><br>
> If we just don't have the data,
then it may be that our only<br>
> recommendation must be to get the
data.<br>
> Rebecca Tushnet<br>
> Georgetown Law<br>
> <a href="tel:703%20593%206759"
moz-do-not-send="true">703 593 6759</a><br>
><br>
><br>
> On Fri, Jun 9, 2017 at 4:56 AM,
Beckham, Brian <<a
href="mailto:brian.beckham@wipo.int"
moz-do-not-send="true">brian.beckham@wipo.int</a>>
wrote:<br>
> > Dear all,<br>
> ><br>
> ><br>
> ><br>
> > I’m not sure what is the
right venue (i.e., in the sub-group, of which I am<br>
> > not a member, or to the full
WG) to offer this, and it is offered merely to<br>
> > help fill out some of the
questions/discussion around seeking various<br>
> > TMCH/Claims-related data.<br>
> ><br>
> ><br>
> ><br>
> > In the transcript for the Sub
Team for Trademark Claims call on Friday, 02<br>
> > June 2017 at 16:00 UTC, there
was some discussion on abandonment rates. In<br>
> > summary: Rebeca Tushnet
suggested it would be helpful to compare<br>
> > non-TMCH-related abandonment
vs “regular” abandonment. Jeff Neuman recalled<br>
> > that during the BIZ launch
there was a high abandonment. Phil Corwin<br>
> > suggested that if the
non-TMCH-related abandonment rate was 80% then it
may<br>
> > be reasonable to conclude
that there’s not a material difference between<br>
> > those subject to claims
notices.<br>
> ><br>
> ><br>
> ><br>
> > Mindful that it may be
difficult or even impossible to obtain the desired<br>
> > data (a number of reasons,
including competitive (dis-)advantages, were<br>
> > raised on the call), a recent
GoDaddy post informs us that “An average<br>
> > website loses 69 percent of
sales to abandoned carts.” A second GoDaddy<br>
> > article suggests it is 67%.<br>
> ><br>
> ><br>
> ><br>
> > See<br>
> > <a
href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.godaddy.com%2Fgarage%2Fsmallbusiness%2Fmarket%2Feffective-strategies-to-boost-abandoned-cart-email-conversion-rates%2F&data=02%7C01%7C%7C5323a61f9cb343c0017d08d4af42231a%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636326145971754867&sdata=PtxSnnbDMNsumNMyaHdzoZZY0jowSqg1LeeFXqplKq4%3D&reserved=0"
target="_blank" moz-do-not-send="true">
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.godaddy.com%2Fgarage%2Fsmallbusiness%2Fmarket%2Feffective-strategies-to-boost-abandoned-cart-email-conversion-rates%2F&data=02%7C01%7C%7C5323a61f9cb343c0017d08d4af42231a%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636326145971754867&sdata=PtxSnnbDMNsumNMyaHdzoZZY0jowSqg1LeeFXqplKq4%3D&reserved=0</a><br>
> > and<br>
> ><br>
> > <a
href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.godaddy.com%2Fgarage%2Findustry%2Fretail%2Fecommerce%2Fwant-to-to-increase-sales-reduce-shopping-cart-abandonment%2F&data=02%7C01%7C%7C5323a61f9cb343c0017d08d4af42231a%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636326145971754867&sdata=aOJ1E7T6ITmYfP4bMNsvQ7dJAj3QrswMl4YK42BQp6c%3D&reserved=0"
target="_blank" moz-do-not-send="true">
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.godaddy.com%2Fgarage%2Findustry%2Fretail%2Fecommerce%2Fwant-to-to-increase-sales-reduce-shopping-cart-abandonment%2F&data=02%7C01%7C%7C5323a61f9cb343c0017d08d4af42231a%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636326145971754867&sdata=aOJ1E7T6ITmYfP4bMNsvQ7dJAj3QrswMl4YK42BQp6c%3D&reserved=0</a>.<br>
> ><br>
> ><br>
> ><br>
> > There are many articles on
this topic with varying figures, but they tended<br>
> > to generally note abandonment
rates upwards of 60%.<br>
> ><br>
> ><br>
> ><br>
> > The takeaway is that the
TMCH-Claims rates observed here in the WG, while<br>
> > different/higher, are
arguably not materially different than e-commerce<br>
> > statistics generally
(certainly not the 20% noted by Phil Corwin as<br>
> > signaling “a significant
difference in the completion of registration.”).<br>
> ><br>
> ><br>
> ><br>
> > It is important here to
recall too that many members of the WG have noted<br>
> > that (for a number of
reasons) registries, registrars, and registrants may<br>
> > have been sending queries in
large numbers, thus skewing the data upwards.<br>
> ><br>
> ><br>
> ><br>
> > Best regards,<br>
> ><br>
> ><br>
> ><br>
> > Brian<br>
> ><br>
> ><br>
> ><br>
> > Brian Beckham | Head,
Internet Dispute Resolution Section | WIPO
Arbitration<br>
> > and Mediation Center<br>
> > 34 chemin des Colombettes,
1211 Geneva 20, Switzerland | T <a
href="tel:%2B4122%20338%208247"
moz-do-not-send="true">
+4122 338 8247</a> |<br>
> > E <a
href="mailto:brian.beckham@wipo.int"
moz-do-not-send="true">brian.beckham@wipo.int</a>
|
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> ><br>
> ><br>
> ><br>
> >
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--<br>
Bei weiteren Fragen stehen wir Ihnen gerne zur
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<br>
Mit freundlichen Grüßen,<br>
<br>
Volker A. Greimann<br>
- Rechtsabteilung -<br>
<br>
Key-Systems GmbH<br>
Im Oberen Werk 1<br>
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- legal department -<br>
<br>
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</blockquote>
<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<pre>-- <o:p></o:p></pre>
<pre>Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Mit freundlichen Grüßen,<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Volker A. Greimann<o:p></o:p></pre>
<pre>- Rechtsabteilung -<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Key-Systems GmbH<o:p></o:p></pre>
<pre>Im Oberen Werk 1<o:p></o:p></pre>
<pre>66386 St. Ingbert<o:p></o:p></pre>
<pre>Tel.: +49 (0) 6894 - 9396 901<o:p></o:p></pre>
<pre>Fax.: +49 (0) 6894 - 9396 851<o:p></o:p></pre>
<pre>Email: <a href="mailto:vgreimann@key-systems.net" moz-do-not-send="true">vgreimann@key-systems.net</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Web: <a href="http://www.key-systems.net" moz-do-not-send="true">www.key-systems.net</a> / <a href="http://www.RRPproxy.net" moz-do-not-send="true">www.RRPproxy.net</a><o:p></o:p></pre>
<pre><a href="http://www.domaindiscount24.com" moz-do-not-send="true">www.domaindiscount24.com</a> / <a href="http://www.BrandShelter.com" moz-do-not-send="true">www.BrandShelter.com</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Folgen Sie uns bei Twitter oder werden Sie unser Fan bei Facebook:<o:p></o:p></pre>
<pre><a href="http://www.facebook.com/KeySystems" moz-do-not-send="true">www.facebook.com/KeySystems</a><o:p></o:p></pre>
<pre><a href="http://www.twitter.com/key_systems" moz-do-not-send="true">www.twitter.com/key_systems</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Geschäftsführer: Alexander Siffrin<o:p></o:p></pre>
<pre>Handelsregister Nr.: HR B 18835 - Saarbruecken <o:p></o:p></pre>
<pre>Umsatzsteuer ID.: DE211006534<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Member of the KEYDRIVE GROUP<o:p></o:p></pre>
<pre><a href="http://www.keydrive.lu" moz-do-not-send="true">www.keydrive.lu</a> <o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Der Inhalt dieser Nachricht ist vertraulich und nur für den angegebenen Empfänger bestimmt. Jede Form der Kenntnisgabe, Veröffentlichung oder Weitergabe an Dritte durch den Empfänger ist unzulässig. Sollte diese Nachricht nicht für Sie bestimmt sein, so bitten wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung zu setzen.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>--------------------------------------------<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Should you have any further questions, please do not hesitate to contact us.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Best regards,<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Volker A. Greimann<o:p></o:p></pre>
<pre>- legal department -<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Key-Systems GmbH<o:p></o:p></pre>
<pre>Im Oberen Werk 1<o:p></o:p></pre>
<pre>66386 St. Ingbert<o:p></o:p></pre>
<pre>Tel.: +49 (0) 6894 - 9396 901<o:p></o:p></pre>
<pre>Fax.: +49 (0) 6894 - 9396 851<o:p></o:p></pre>
<pre>Email: <a href="mailto:vgreimann@key-systems.net" moz-do-not-send="true">vgreimann@key-systems.net</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Web: <a href="http://www.key-systems.net" moz-do-not-send="true">www.key-systems.net</a> / <a href="http://www.RRPproxy.net" moz-do-not-send="true">www.RRPproxy.net</a><o:p></o:p></pre>
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<pre><o:p> </o:p></pre>
<pre>Follow us on Twitter or join our fan community on Facebook and stay updated:<o:p></o:p></pre>
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<pre><a href="http://www.twitter.com/key_systems" moz-do-not-send="true">www.twitter.com/key_systems</a><o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>CEO: Alexander Siffrin<o:p></o:p></pre>
<pre>Registration No.: HR B 18835 - Saarbruecken <o:p></o:p></pre>
<pre>V.A.T. ID.: DE211006534<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Member of the KEYDRIVE GROUP<o:p></o:p></pre>
<pre><a href="http://www.keydrive.lu" moz-do-not-send="true">www.keydrive.lu</a> <o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>This e-mail and its attachments is intended only for the person to whom it is addressed. Furthermore it is not permitted to publish any content of this email. You must not use, disclose, copy, print or rely on this e-mail. If an addressing or transmission error has misdirected this e-mail, kindly notify the author by replying to this e-mail or contacting us by telephone.<o:p></o:p></pre>
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<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
</div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen,
Volker A. Greimann
- Rechtsabteilung -
Key-Systems GmbH
Im Oberen Werk 1
66386 St. Ingbert
Tel.: +49 (0) 6894 - 9396 901
Fax.: +49 (0) 6894 - 9396 851
Email: <a class="moz-txt-link-abbreviated" href="mailto:vgreimann@key-systems.net">vgreimann@key-systems.net</a>
Web: <a class="moz-txt-link-abbreviated" href="http://www.key-systems.net">www.key-systems.net</a> / <a class="moz-txt-link-abbreviated" href="http://www.RRPproxy.net">www.RRPproxy.net</a>
<a class="moz-txt-link-abbreviated" href="http://www.domaindiscount24.com">www.domaindiscount24.com</a> / <a class="moz-txt-link-abbreviated" href="http://www.BrandShelter.com">www.BrandShelter.com</a>
Folgen Sie uns bei Twitter oder werden Sie unser Fan bei Facebook:
<a class="moz-txt-link-abbreviated" href="http://www.facebook.com/KeySystems">www.facebook.com/KeySystems</a>
<a class="moz-txt-link-abbreviated" href="http://www.twitter.com/key_systems">www.twitter.com/key_systems</a>
Geschäftsführer: Alexander Siffrin
Handelsregister Nr.: HR B 18835 - Saarbruecken
Umsatzsteuer ID.: DE211006534
Member of the KEYDRIVE GROUP
<a class="moz-txt-link-abbreviated" href="http://www.keydrive.lu">www.keydrive.lu</a>
Der Inhalt dieser Nachricht ist vertraulich und nur für den angegebenen Empfänger bestimmt. Jede Form der Kenntnisgabe, Veröffentlichung oder Weitergabe an Dritte durch den Empfänger ist unzulässig. Sollte diese Nachricht nicht für Sie bestimmt sein, so bitten wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung zu setzen.
--------------------------------------------
Should you have any further questions, please do not hesitate to contact us.
Best regards,
Volker A. Greimann
- legal department -
Key-Systems GmbH
Im Oberen Werk 1
66386 St. Ingbert
Tel.: +49 (0) 6894 - 9396 901
Fax.: +49 (0) 6894 - 9396 851
Email: <a class="moz-txt-link-abbreviated" href="mailto:vgreimann@key-systems.net">vgreimann@key-systems.net</a>
Web: <a class="moz-txt-link-abbreviated" href="http://www.key-systems.net">www.key-systems.net</a> / <a class="moz-txt-link-abbreviated" href="http://www.RRPproxy.net">www.RRPproxy.net</a>
<a class="moz-txt-link-abbreviated" href="http://www.domaindiscount24.com">www.domaindiscount24.com</a> / <a class="moz-txt-link-abbreviated" href="http://www.BrandShelter.com">www.BrandShelter.com</a>
Follow us on Twitter or join our fan community on Facebook and stay updated:
<a class="moz-txt-link-abbreviated" href="http://www.facebook.com/KeySystems">www.facebook.com/KeySystems</a>
<a class="moz-txt-link-abbreviated" href="http://www.twitter.com/key_systems">www.twitter.com/key_systems</a>
CEO: Alexander Siffrin
Registration No.: HR B 18835 - Saarbruecken
V.A.T. ID.: DE211006534
Member of the KEYDRIVE GROUP
<a class="moz-txt-link-abbreviated" href="http://www.keydrive.lu">www.keydrive.lu</a>
This e-mail and its attachments is intended only for the person to whom it is addressed. Furthermore it is not permitted to publish any content of this email. You must not use, disclose, copy, print or rely on this e-mail. If an addressing or transmission error has misdirected this e-mail, kindly notify the author by replying to this e-mail or contacting us by telephone.
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