<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><br class=""></div>Aaron,<div class=""><br class=""></div><div class="">At the last operational issue TMDB had, registries were denied information while industry press got details on what happened. I sure never received any further information on that one. </div><div class=""><br class=""></div><div class="">Let's hope that doesn't repeat itself and ICANN inform contracted parties at least at the same time. </div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Rubens</div><div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">Em 30/06/2015, à(s) 19:51:000, Aaron Hickmann <<a href="mailto:aaron.hickmann@icann.org" class="">aaron.hickmann@icann.org</a>> escreveu:</div><br class="Apple-interchange-newline"><div class="">
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<div style="font-size: 12px;" class="">Hello all,</div>
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<div class="">ICANN is aware of the issues that recently occurred with the Trademark Database (TMDB). We are working with IBM to develop the root cause analyses for the incidents and expect completion in approximately 7 – 10 days. Once more information is available,
we will provide additional details directly to all users of the TMDB. </div>
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<font face="Arial" size="3" class="">Thank you.</font></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
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<font face="Arial" size="3" class="">Aaron Hickmann<o:p class=""></o:p></font></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<font face="Arial" size="3" class="">Director, Operations<o:p class=""></o:p></font></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
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<font face="Arial" size="3" class="">Internet Corporation for Assigned Names and Numbers (ICANN)<o:p class=""></o:p></font></div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<font face="Arial" size="3" class=""> </font></p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<font face="Arial" size="3" class="">Direct Line: +1 310 578 8672<o:p class=""></o:p></font></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<font face="Arial" size="3" class="">Email: <a href="mailto:aaron.hickmann@icann.org" style="color: rgb(149, 79, 114);" class="">aaron.hickmann@icann.org</a><o:p class=""></o:p></font></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
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<span style="font-weight:bold" class="">From: </span>Jeff Neuman <<a href="mailto:jeff.neuman@comlaude.com" class="">jeff.neuman@comlaude.com</a>><br class="">
<span style="font-weight:bold" class="">Date: </span>Tuesday, June 30, 2015 at 12:51 PM<br class="">
<span style="font-weight:bold" class="">To: </span>Ewout de Graaf <<a href="mailto:ewout@mijndomein.nl" class="">ewout@mijndomein.nl</a>><br class="">
<span style="font-weight:bold" class="">Cc: </span>"<a href="mailto:gtld-tech@icann.org" class="">gtld-tech@icann.org</a>" <<a href="mailto:gtld-tech@icann.org" class="">gtld-tech@icann.org</a>><br class="">
<span style="font-weight:bold" class="">Subject: </span>Re: [gtld-tech] TMCH - Service not available<br class="">
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<div class="">What is the update from ICANN/IBM on this? <br class="">
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Sent from my iPhone</div>
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On Jun 30, 2015, at 2:10 PM, Ewout de Graaf <<a href="mailto:ewout@mijndomein.nl" class="">ewout@mijndomein.nl</a>> wrote:<br class="">
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<div class="gmail_default" style="font-family:verdana,sans-serif">It only impacts the registry connection to the TMCH - that is retrieving the DNL lists.</div>
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<div class="gmail_default" style="font-family:verdana,sans-serif">As a registrar we have no problem accessing the TMCH, we can retrieve marks information.</div>
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<div class="gmail_default" style="font-family:verdana,sans-serif;display:inline">
regards</div>
,</span><br class="">
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<div class=""><font face="verdana,sans-serif" class="">Ewout de Graaf</font></div>
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<div class="gmail_quote">2015-06-29 12:54 GMT+02:00 Michele Neylon - Blacknight <span dir="ltr" class="">
<<a href="mailto:michele@blacknight.com" target="_blank" class="">michele@blacknight.com</a>></span>:<br class="">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" type="cite">
Is this impacting the EPP service?<br class="">
Or is it just the web service?<br class="">
<br class="">
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On 29/06/2015 08:34, "<a href="mailto:gtld-tech-bounces@icann.org" class="">gtld-tech-bounces@icann.org</a> on behalf of Alexander Mayrhofer" <<a href="mailto:gtld-tech-bounces@icann.org" class="">gtld-tech-bounces@icann.org</a> on behalf of
<a href="mailto:alexander.mayrhofer@nic.at" class="">alexander.mayrhofer@nic.at</a>> wrote:<br class="">
<br class="">
>Guys,<br class="">
><br class="">
>while it seems that the certificate configuration looks sane now, the whole TMCH service (again) seems to be down again:<br class="">
><br class="">
><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__ry.marksdb.org_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=CVTAmiAcI8m6TM30PeEQa0whfGG_9ByuJOwcugljhtc&e=" rel="noreferrer" target="_blank" class="">https://ry.marksdb.org/</a><br class="">
><br class="">
>"This service of the Trademark Clearinghouse Database (TMDB) web client is currently not available.<br class="">
>Please try again later. Our apologies for the inconvenience."<br class="">
><br class="">
>Please. Fix. This.<br class="">
><br class="">
>Alex<br class="">
><br class="">
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