[ICANN-CSC] CSC Meeting Agenda - December 14

[Byron Holland]

Customer Standing Committee (CSC) Meeting 4
14 December 2016 @ 20:00 - 21:00 UTC (13:00-14:00 EST)

Agenda

1.       Welcome and Introduction

2.       Feedback on October Report

a)             Content
b)            Distribution

3.       Review of Performance Report for November

4.       Update on Action Items from Last Meeting

a)      Change text in October Report and template heading third column: rename "Actual SLA" to "actual performance" - Trang
b)      Include note in report as narrative around changed language re. minimum targets (was already adjusted in Annex to IANA Naming Function Agreement); Include in section on SLA, in narrative form. - Trang
c)       Rename the section on SLA table altogether to Changes to the SLA the CSC is recommending or considering - Trang
d)      Accept or disagree with proposed report - Elaine
e)      Draft covering note and send out note and report - Byron
f)        Get back to group in week on boiler plate for internal procedures CSC and introduce person - Bart
g)       Follow up with product group to implement suggested changes to website - Trang
h)      Share additional document with group on review of Bylaw's that are associated with CSC - Byron
i)        Add CCG to list to receive CSC report - Bart
j)        Schedule calls at agreed time. Have a CSC review meeting within 3 or 4 days of receipt of report, at or around the 15th of each month or first Monday/weekday thereafter. Time for call 20.00 UTC - Maria

5.       Other Business

6.       Next Meeting

Adjournment


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