[ICANN-CSC] CSC Meeting 5: Recordings, Notes, & Chat

[Maria Otanes]

Dear Customer Standing Committee,

 

Please find the meeting recordings, decisions, and action items below. A more detailed version of notes and a copy of the chat is attached.

 

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Adobe Connect Recording

https://participate.icann.org/p7p71y68ti2/

 

Audio Recording

http://audio.icann.org/stewardship-transition/csc-iana-14dec16-en.mp3

 

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Customer Standing Committee (CSC) Meeting 5

14 December 2016 @ 20:00-21:00 UTC

 

Decision as noted:

Decision 052016 -01: As general principle leave recorded item on list of SLA related topics to be discussed in section 3 of CSC report until it comes off 

 

Action items as noted:

Action 052016- 01 Action staff: CSC/liaisons to be copied in on SO/AC email going forward

Forward CSC email to SO/AC to the list. 

 

Action 052016 – 02 Staff: Check feasibility and implement asap CSC- Announce list publications of CSC

 

Action 052016 -03: Jay Daley to contact Elise G directly and off-line about minor remarks PTI report on metrics section.

 

Action 052016 -04: Action PTI. PTI report should be updated to adjust reference to time zone (is LA should be PST) and time should be recorded for the party responsible for action, once completed and handed over clock should stop.

 

Action 052016-05 Action PTI: look at section on manual lodges, and get back to CSC

 

Action 052016 -06 Action staff:  Include language to explain satisfactory level. Language should reflect to date minor issues, ongoing discussions with PTI to mediate in future, no indication of trend

 

Action 052016 -07 Action: staff to update CSC report for month November according to agreed points and submit to CSC

 

Action 052016- 08 Byron: include review PTI survey on agenda for next meeting

 

Action 052016-09 PTI: provide basic metrics on complaints before next meeting

 

Action 052016-10 Action Bart: organize one open f-2-f meeting CSC

 

Action 052016-11 Staff to arrange meetings with GNSO, GAC and Board

 

Action 052016-12 Maria: Doodle poll for January meeting 

Look also at February meeting and suggest time

 

All the best,

Ria

 

_______________________________________________________________________________________________

Ria Otanes

Secretariat Operations Coordinator

Internet Corporation for Assigned Names and Numbers

Washington, DC Office

Office +1 (202) 249-7540 | Cell +1 (202) 679-5185

Email maria.otanes at icann.org

Skype maria.otanes.icann

 

 

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