[ICANN-CSC] Draft report and template

[Feher, Kal]

I'd like to suggest a change to the table underneath "Service Level
Agreement(s) that the CSC is considering or recommending be adjusted". The
column "Actual SLA" should be renamed "Actual performance" in my opinion.

Kal Feher





On 25/11/16, 08:34, "icann-csc-bounces at icann.org on behalf of Byron
Holland" <icann-csc-bounces at icann.org on behalf of byron.holland at cira.ca>
wrote:

>Colleagues,
>
>I think this is getting very close to a final text.  I encourage everyone
>to comment, on list, as I would like to bring closure on this during our
>call on Monday so that we can send it out immediately thereafter.
>Trang - where are we on finalizing the distribution list?  Can you give
>the list an update?  I know it's a holiday in the US but please see what
>you can do.
>
>Thanks,
>Byron
>
>-----Original Message-----
>From: icann-csc-bounces at icann.org [mailto:icann-csc-bounces at icann.org] On
>Behalf Of Trang Nguyen
>Sent: November 21, 2016 11:07 PM
>To: icann-csc at icann.org
>Subject: Re: [ICANN-CSC] FW: Agenda for Nov 21 CSC call
>
>All,
>
>Please find attached the revised CSC report template as well as a
>proposed draft of this month's report. Both are based on discussions
>today. We hope this accurately reflects comments expressed.
>
>Best,
>
>Trang
>
>-----Original Message-----
>From: <icann-csc-bounces at icann.org> on behalf of Trang Nguyen
><trang.nguyen at icann.org>
>Date: Monday, November 21, 2016 at 2:08 PM
>To: "icann-csc at icann.org" <icann-csc at icann.org>
>Subject: [ICANN-CSC] FW:  Agenda for Nov 21 CSC call
>
>>All,
>>
>>Please see attached proposed drafts of the monthly CSC findings report,
>>content for the CSC webpage, and listing of processes/entities with
>>linkage to the CSC. I am also attaching an email from Bart with
>>additional suggestions for the listing of processes/entities with
>>linkage to the CSC.
>>
>>Best,
>>
>>Trang
>>
>>-----Original Message-----
>>From: Trang Nguyen <trang.nguyen at icann.org>
>>Date: Friday, November 18, 2016 at 12:09 PM
>>To: Byron Holland <byron.holland at cira.ca>
>>Cc: Bart Boswinkel <bart.boswinkel at icann.org>
>>Subject: Re: [ICANN-CSC] Agenda for Nov 21 CSC call
>>
>>>Hi Byron,
>>>
>>>In preparation for next Monday¹s call, please find attached:
>>>
>>>1) A proposed draft of the monthly CSC findings report
>>>2) Proposed draft content for the CSC webpage
>>>3) Listing of processes/entities where the CSC has interactions with.
>>>Please note that I¹ve included the CCG, but I am really not sure what
>>>the interaction between the CSC and CCG is. I spoke to Greg Shatan
>>>after the CSC F2F in Hyderabad and he mentioned that he would write a
>>>memo explaining what he thinks the interaction would be. I have not
>>>yet received such memo.
>>>
>>>I wanted to share these with you first for input/feedback before
>>>sharing with the larger group.
>>>
>>>Best,
>>>
>>>Trang
>>>
>>>-----Original Message-----
>>>From: <icann-csc-bounces at icann.org> on behalf of Byron Holland
>>><byron.holland at cira.ca>
>>>Date: Friday, November 18, 2016 at 9:06 AM
>>>To: "ICANN-CSC at icann.org" <ICANN-CSC at icann.org>
>>>Subject: [ICANN-CSC] Agenda for Nov 21 CSC call
>>>
>>>>Colleagues,
>>>>
>>>>Please see below for the agenda for our call on Monday.  Basically,
>>>>the objective of the call is to discuss the format of the monthly
>>>>report (item 2 and document attached).  We should also discuss who it
>>>>gets sent to (item 3) and remind ICANN/PTI of the long list of action
>>>>items from Hyderabad.  The text here is as Maria recorded them in the
>>>>chat - document attached.  I think it would be worthwhile to run
>>>>through them to ensure that everyone is on the same page.
>>>>
>>>>Regards,
>>>>Byron
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>Customer Standing Committee (CSC) Meeting 3
>>>>21 November 2016 @ 22:00 ­ 23:00 UTC (17:00-18:00 EST)
>>>>
>>>>Agenda
>>>>
>>>>1.	Welcome and Introduction
>>>>
>>>>2.	Review of Draft Monthly Performance Report provided by PTI Overview
>>>>of
>>>>SLE
>>>>
>>>>3.	Distribution of Final Monthly Performance Report
>>>>
>>>>4.	Update on Action Items from Last Meeting
>>>>
>>>>a.	Draft operating procedures
>>>>b.	Make sure the communications are stating the flow of website,
>>>>reporting and summaries
>>>>c.	Proposed content for website
>>>>d.	Short term ­ initial report from PTI so that CSC can add component
>>>>and
>>>>publish third week of     November
>>>>e.	Review the bylaws that are associated with CSC
>>>>f.	Draft document that states all requirements that CSC will fulfill
>>>>g.	Make sure the CSC is clear on any entity that may impact or have
>>>>related requirement of the CSC
>>>>h.	Create a template/draft to see what makes sense for various reports
>>>>i.	CSC to provide ICANN staff a list of needs so support could be
>>>>provided
>>>>j.	Ask PTI to provide language for graphics
>>>>k.	A calendar of calls need to be scheduled
>>>>
>>>>5.	Other Business
>>>>
>>>>6.	Adjournment
>>>>
>>>
>>
>
>_______________________________________________
>ICANN-CSC mailing list
>ICANN-CSC at icann.org
>https://urldefense.proofpoint.com/v2/url?u=https-3A__mm.icann.org_mailman_
>listinfo_icann-2Dcsc&d=DgIFAw&c=MOptNlVtIETeDALC_lULrw&r=_-v0M-gLiqWrtaHtP
>66hjSPyu3ePgw9YIihGxxybjqU&m=EnEWm6QKPpc6hYuwxwfBgRugYAQNqJ6H0U3F5hrkpBE&s
>=qok_YBCOrjAlFH2vY11KBQUppA1VqSGBNULl_HYy07w&e=