[ICANN-CSC] CSC Meeting 9: Recordings, Notes, & Chat

Thu Apr 20 13:37:15 UTC 2017

Dear Customer Standing Committee,

Please find the meeting recordings and action items below. The action items/notes/agenda and a copy of the chat are attached.

Adobe Connect Recording

https://participate.icann.org/p9t1wcxvp7j/

Audio Recording

http://audio.icann.org/stewardship-transition/csc-iana-19apr17-en.mp3 

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Customer Standing Committee (CSC) Meeting 9

19 April 2017 @ 20:00-21:30 UTC

Attendees:

Members/Liaisons:

Apologies: None

Meeting is quorate (all 4 members are present)

Not present: Elise Lindeberg

PTI: Lise Fuhr (Board), Elise Gerich (G), Naela Sarras, Kim Davies

Staff: Ria Otanes, Bart Boswinkel, Trang Nguyen,

Documents shared:

-         PTI Report

-         CSC report

-         Updated CSC Task Overview

-         Preliminary presentation Remedial Action Procedure

Action Items

Action 09 2017 01 Staff update monthly CSC report: "The single missed service level is subject to a CSC recommendation that would recategorize this month's performance for this metric as 'met'.  The CSC notes that PTI will be investigating this issue further and reporting back to the CSC on their findings.  On the evidence so far, the CSC does not regard this as a persistent problem or a cause for concern."

Action 09 2017 02 PTI (Elise G): Add table on addendum topics (revocations) to PTI report moving forward (starting report on April 2017).

Action 09 2017 03 Allan and Bart to include text in CSC report. Not just mentioning but also comment from CSC, short overview of what addendum is about. To be circulated to CSC in next 24 hour

Action 09 2017 04 Staff to include in CSC table report of items no materially impact "Publication of IDN tables", "No current SLAs", "Data being gathered", "To be determined", "Publication of IDN tables is a contractual requirement of gTLDs and therefore a required metric for this service will be needed." 

Action 09 2017 05 PTI (Elise G): set-up call with Byron and Allan to go over schedule etc. PTI survey in reparation of the May CSC meeting

Action 09 2017 06 Staff to circulate update work items list

Action 09 2017 07 Staff to include on agenda May meeting in order to be discussed:

1. SLE discussion, 2. Survey and 3. Introduction remedial action procedure

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All the best,

Ria

_______________________________________________________________________________________________

Ria Otanes | Secretariat Operations Coordinator

Email maria.otanes at icann.org | Cell +1 202 679 5185

Internet Corporation for Assigned Names and Numbers

Washington, DC Office | EDT / UTC-4

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