[ICANN-CSC] PTI's December 2016 report to the CSC

[Elise Gerich]

Dear Members,

Enclosed is a slightly updated PTI Performance Report for December 2016.  The report that was sent on Jan 11 had flipped the narrative descriptions of the technical check exceptions.  Please refer to version 3 of the PTI report as it has the correct description associated with the exception.

Best regards,

Elise Gerich 
President | PTI
12025 Waterfront Drive | Suite 300
Los Angeles, CA 90094
+1-310-463-1108


-----Original Message-----
From: Elise Gerich <elise.gerich at iana.org>
Date: Wednesday, January 11, 2017 at 5:54 PM
To: "icann-csc at iana.org" <icann-csc at iana.org>
Subject: PTI's December 2016 report to the CSC

    Hello,
    
    Attached is the performance report from PTI for the month of December 2016.  PTI met the overall service level agreement 99.4% of the time and the exception of targets missed are described in the related narrative within the report.  
    
    I look forward to reviewing this report with you on the monthly call, Jan 16, 2017.
    
    Happy New Year,
    
    --Elise
    
    
    Elise Gerich 
    President | PTI
    12025 Waterfront Drive | Suite 300
    Los Angeles, CA 90094
    +1-310-463-1108
     
    
    
    

-------------- next part --------------
A non-text attachment was scrubbed...
Name: csc-report-201612-draft3[1].pdf
Type: application/pdf
Size: 150450 bytes
Desc: not available
URL: <http://mm.icann.org/pipermail/icann-csc/attachments/20170113/542dd33f/csc-report-201612-draft31-0001.pdf>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 4607 bytes
Desc: not available
URL: <http://mm.icann.org/pipermail/icann-csc/attachments/20170113/542dd33f/smime-0001.p7s>