[ICANN-CSC] PTI's June 2017 Monthly Report to the CSC

[Elise Gerich]

Dear Colleagues,

Enclosed is a revised Naming Function performance report from PTI for the month of June 2017.  There were no exceptions to the SLA in June.  As discussed on the teleconference of July 17, 2017,  the attached version of the report uses an agreed upon methodology to calculate the percentage of SLAs met in June 2017.  The percentage of thresholds met during June 2017 was 100%.  

Best regards,
  --Elise

Elise Gerich 
President | PTI
12025 Waterfront Drive | Suite 300
Los Angeles, CA 90094
+1-310-463-1108
 

-----Original Message-----
From: Elise Gerich <elise.gerich at iana.org>
Date: Thursday, July 13, 2017 at 6:51 AM
To: "icann-csc at icann.org" <icann-csc at icann.org>
Subject: PTI's June 2017 Monthly Report to the CSC

    Dear Colleagues,
            
            Attached is the Naming Function performance report from PTI for the month of June 2017.  There were no exceptions this month and PTI achieved an overall service level agreement of 99.8%.  The overall performance is calculated by looking at each individual request metric to see if it met the SLA or not, and then tallies up the results. It’s not an overall percentage of thresholds met.
    
    Please note there is an addendum to the report which includes Root Zone revocations, root server changes, and IDN table data.  As agreed in previous teleconferences this information will be provided at the end of each report.
    
    Best regards,
      --Elise
    
    Elise Gerich 
    President | PTI
    12025 Waterfront Drive | Suite 300
    Los Angeles, CA 90094
    +1-310-463-1108
     
    
    
    

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